Contact 1st Central Insurance

Contact 1st Central Insurance Customer Service customer service contact numbers

Phone Number : 03330432085

Email : customer.services@1stcentral.co.uk

Business Hours: Weekdays (Monday-Friday: 8:00 am - 8:00 pm),
Weekends (Saturday: 9:00 am - 5:00 pm & Sunday: 10:00 am - 2:00 pm)

Website : https://www.1stcentralinsurance.com/

Corporate Head office: Capital House, 1 - 5 Perrymount Road, Haywards Heath, West Sussex, RH16 3SY, UK.

1st Central Insurance Customer Service
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Looking for the 1st Central Insurance customer service and support number? Contact via this local number 0333 043 2085 from, You can contact during working hours Monday-Friday: 8:00 am – 8:00 pm, Saturday: 9:00 am – 5:00 pm & Sunday: 10:00 am – 2:00 pm. Also you can Contact 1st Central Insurance online through email: customer.services@1stcentral.co.uk

1st Central Insurance Contact/Phone Numbers

1st Central Insurance DEPARTMENT UK CONTACT NUMBER
1st Cental Insurance Customer Service 0333 043 2085
1st Cental Insurance Sales 0333 043 2085
Complaints 0333 043 2077
Claims 0333 043 2011
Careers 0843 208 4086
Excess Protect Claims 0330 055 5276
Monthly Payments 0333 043 2088
Renewals 0333 043 2055
Existing Claims 0333 043 2022
Repairs Team 0148 979 4256
Windscreen Helpline 0333 043 2012
Third Party Claims 0333 043 2026

1st Central Insurance’s Best Toll-Free/800 Customer Service Phone Number 

Call 0333 043 2066

This is 1st Central Insurance’s Finest phone number since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a 1st Central Insurance agent. You can use this number for various tasks such as

  • Get A Quote
  • Existing Customers
  • Customer Portal
  • Make A Change
  • Make A Claim
  • 1st Rewards
  • Insurance enquiries
  • Insurance Services
  • Complaint
  • Feedback about your experiences in-Company or with a particular Service

1st Central Insurance Head Office Contact Number

Corporate Head office address of 1st Central Insurance Limited.
Central House, 25 – 27 Perrymount Rd,
Haywards Heath RH16 3TP, UK. 
For any general inquiries, please contact 1st Central Insurance head office number: +44 333 043 2066

Contacting 1st Central Insurance – by phone or otherwise

Even though 0333 043 2066 is 1st Central Insurance’s finest toll-free number, you will find 3 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for clients searching for assistance is through Online Support for 1st Central Insurance customer service Support. If you feel this information is wrong or know of other ways to get 1st Central Insurance please let us know so we can discuss with other clients.

Contact 1st Central Insurance Via EMAIL ADDRESS

As an alternative, you can email 1st Central Insurance at one of the email addresses given below. To allow them to comply with the Data Protection laws, it might be helpful if you included sufficient information in your email address to let us verify your identity, including your present address, date of birth, order number etc.

1st Central Insurance Customer Service: customer.services@1stcentral.co.uk
Customer Info: info@1stcentralinsurance.com

Contact 1st Central Insurance Through Social Media, Website & App

You can also contact 1st Central Insurance via their Website, Application & Social Media using following links

1st Central Insurance Customer Care Regular Business Hours

Monday-Friday: 8:00 am – 8:00 pm
Saturday: 9:00 am – 5:00 pm & Sunday: 10:00 am – 2:00 pm
Bank holidays: 10:00 am – 4:00 pm

How to contact various departments of 1st Central Insurance

1st Central Insurance Contact

You can access a wealth of information relating to your policy within your Customer Portal.

You can view your documents and correspondence online and change your car, address, level of cover and add optional extras such as Breakdown Cover at a time that suits you.

If you’ve forgotten your login details you can quickly reset them here.

Alternatively, if you’d like to speak to one of our team, call us on 0333 043 2085.

Monday-Friday: 8:00 am – 8:00 pm
Saturday: 9:00 am – 5:00 pm
Sunday: 10:00 am – 2:00 pm
Bank holidays: 10:00 am – 4:00 pm

1st Central Insurance Complaints

1st Central Insurance is committed to providing you with the best possible service, however, we realize there may be times when we do not meet your expectations. If you wish to contact them about a complaint you may have then call on 0333 043 2077.

Monday-Friday: 9:00 am – 5:00 pm
Saturday: Closed
Sunday: Closed
Bank holidays: Closed

You can also write to us at:

Customer Relations
First Central Insurance Management Ltd
Central House
25-27 Perrymount Road
Haywards Heath
West Sussex
RH16 3TP

If are unable to resolve your complaint straightaway, Then 1st Central will acknowledge it promptly and keep you updated with any progress.

If 1st Central have given you a final response and you are not happy, or more than eight weeks have passed since 1st Central received your original complaint, you may refer your complaint to the Financial Ombudsman Service (FOS).

Their details are follows:

The Financial Ombudsman Service
Exchange Tower
Harbour Exchange Square
London
E14 9SR

0800 023 4567

complaint.info@financial-ombudsman.org.uk
www.financial-ombudsman.org.uk

You must approach the Financial Ombudsman Service within six months of the final response to your complaint. Your rights a customer to take legal action remain unaffected by the existence or use of this complaints procedure. However, the Financial Ombudsman Service will not adjudicate on any cases where litigation has commenced.

1st Central Insurance Head office

Capital House, 1 – 5 Perrymount Road, Haywards Heath, West Sussex, RH16 3SY, UK.

1st Central Insurance Head office Phone number: 

Direction

1st Central Insurance Sales

If you want to enquire about getting a new quote or have a question about an existing one, you can call on 0333 043 2085 and one of 1st Central team will be happy to help.

Monday-Friday: 8:00 am – 8:00 pm
Saturday: 8:00 am – 5:00 pm
Sunday: 10:00 am – 2:00 pm
Bank Holidays: 10:00 am – 4:00 pm

1st Central Insurance Renewals

If you need to talk to about renewing your policy, then call on 0333 043 2055.

If you do renew with, you’ll benefit from our Defaqto 5 star cover and also have access to a wide range of discounts on big brands with 1ST Rewards, exclusive to 1st Central customers.

Don’t forget, if your policy isn’t due to automatically renew you can go online and renew it at a time that suits you.

Monday-Friday: 8:00 am – 8:00 pm
Saturday: 9:00 am – 5:00 pm
Sunday: 10:00 am – 2:00 pm
Bank holidays: 10:00 am – 4:00 pm

1st Central Insurance Payment enquiries

You can login to your customer portal to find out more information about your payment plan, or you can call on 0333 043 2088.

Monday-Friday: 9:00 am – 5:00 pm
Saturday: Closed
Sunday: Closed
Bank holidays: Closed

1st Central Insurance Claim

New Claim

If you need to report a new claim please call on 0333 043 2011. We’re available 24 hours a day, 7 days a week.

Alternatively you can email at newclaims@1stcentral.co.uk.

If you need to make a windscreen claim, you can call on 0333 043 2012.

Existing Claims

If your car is being repaired by one of 1st Central approved repairers:

You can get the latest information about car repairs online. All you need to do is click on the link we’ve sent you in 1st Central emails about your claim search your emails for ‘1st Central Repair Team’ and access your own personal online repair tracker.

We’ll also keep you up to date on progress via email and text.

If you still feel you have any question about your repairs, you can call your repairer directly using the number displayed in your claim tracker, or if you can’t find the information please call 1st Central repair team on 01489 794256.

If you’re expecting a settlement because your car cannot be repaired:

We’ll call you to discuss your settlement but in the meantime we’ll keep you up to date by email and text.

If we’ve already agreed an amount with you and you’re waiting for your payment to arrive, please bear with as it can take a few days for this to get to you.

1st Central FAQs are here to help and may answer some questions you have, but if you’d like to call, 1st Central team are available on 0333 043 2022.

Monday-Friday: 8:00 am – 6:00 pm
Saturday: 8:00 am – 4:00 pm
Sunday: Closed
Bank holidays: Closed

Lost or stolen keys

We don’t want you to get stuck without access to your car so we provide key cover to all of 1st Central customers as standard.

If your keys have been lost or stolen, you can call on 0333 043 2011 24 hours a day, 7 days a week.

1st Central Insurance Live Chat

Yes, you can live chat with 1st Central weekdays: 8:00 am – 8:00 pm, Saturdays: 9:00 am – 5:00 pm and Sundays: 10:00 am – 2:00 pm. 1st Central offer live chat across sales pages, within the Customer Portal and on this FAQ page. Look out for the red tab at the bottom right of the page.

If you can’t see the red tab during these times it’s just because our experts are busy chatting with other customers. Don’t worry though, you can always call.

Hopefully, We helped you to get some genuine Contact numbers for 1st Central Insurance Customer Service.

Got some questions? Or some suggestions? That’s why we’ve got a review section on this site! You can feel free to leave a review or two down below and we’ll get back to you as soon as possible!

People also ask

Who is 1st Central insurance owned by?
First Central Group Limited

How do I contact First Central Insurance?
That’s why we’ve now made it possible for you to register your claim online via Your Account. If you’d rather speak to us, just give us a call 24/7 on 0333 043 2011 to register your claim. To discuss an existing claim, simply call us on 0333 043 2022 or chat to us over web chat Monday to Friday 9am – 6pm.

Is 1st Central a black box company?
However, there’s no need for a black box or engineer call out with 1ST CENTRAL Connect. Our telematics equipment is a little sensor, which you place on your windscreen and link your phone to. In less than 5 minutes, it’s set up and you’re ready to go.

Who underwrites First Central Insurance?
Skyfire Insurance underwrites our car insurance policies. It evaluates the risk and profitability of private motor insurance for UK-based motorists, writing the private motor policy premiums and establishing the right base underwriting price. Our underwriting approach has been fundamental in the success of the group.

Should you protect your no claims discount?
Is it worth protecting no claims? If you have a big discount you’ve built up, say 50% for example, you might want to consider paying for no claims protection. This is because if you make a claim, you could lose anything you’ve built up already. But if you’ve paid for the extra, it should be protected.

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