Contact Aviva

Contact Aviva customer service contact numbers

Phone Number : 03453078590

Email : contactus@aviva.co.uk

Business Hours: Monday to Friday: 8:00 am - 8:00 pm, Saturday: 9:00 am - 5:00 pm
Sunday & bank holidays: 10:00 am - 4:00 pm.

Website : https://www.aviva.co.uk/

Corporate Head office: St Helen's 1, Undershaft, London EC3P 3DQ, United Kingdom

Aviva
Average rating:  
 1 reviews
 by Amy Wilson

I have Aviva for my home insurance. Have done for about 10 years. Took my car insurance out with them last year and they beat my renewal and price comparison websites. Thought they were great. However my renewal was through the roof. It was absolutely shocking. I called them and the customer service wasn’t great and they wouldn’t budge. I then used the comparison website and chose axa as it was less than half of what aviva offered me. I thought this was very poor. Really disappointed. Everything was good until then.

Looking for the Aviva customer service and support number? To contact Aviva is very easy. Here are the top 7 ways to get in touch with Aviva.

Aviva Phone Number

0345 307 8590Customer Service

You can reach Aviva customer support by calling 0345 307 8590 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday: 8:00 am – 8:00 pm, Saturday: 9:00 am – 5:00 pm and Sunday & bank holidays: 10:00 am – 4:00 pm.

Aviva Contact/Phone Numbers

Here are Aviva contact number for Individuals enquiries: Phone numbers and operating hours

Aviva DEPARTMENT CONTACT NUMBER
Aviva customer service 0345 307 8590
Car Insurance
Car Insurance Customer service 0345 030 7077
Car Insurance Quotes 0800 015 4715
Car Insurance Existing claims 0345 030 8860
Car Insurance New claims 0345 030 6925
Breakdown
Breakdown Customer service 0345 030 6922
Roadside assistance in the UK 08000 155 755
Roadside assistance abroad +44 1603 202500
Breakdown Quotes 0800 092 9561
Motorbike Customer service 0345 030 6921
Van
Van Customer service 0345 030 6941
Van Quotes 0345 015 4715
Existing claims 0345 030 6968
New claims 0345 030 6925
Temporary Car 0333 005 0944
Hagerty International customer service 0333 323 1242
Private clients car
Private clients car 0800 068 7005
Claims in the UK 0800 051 1750
Claims abroad +44 1603 208 091
Home Insurance
Home Insurance Customer service 0345 030 7078
Home Insurance New claims 0345 030 6945
Home Insurance Quotes 0800 015 4715
Home Emergency Cover Customer service 0800 056 3392
Home Emergency Cover Claims 0345 300 3346
Heating and Boiler Cover
Customer service 0345 030 6945
Emergency claims 0345 030 7310
National Gas Emergency Service 0800 111 999
Quotes 0800 015 4832
Private Clients Home
Customer service and new quotes 0800 068 7005
Claims UK 0800 051 1750
Claims abroad +44 1603 208 091
Pet Insurance
Pet Insurance Customer service 0333 234 0630
Pet Insurance Claims 0333 234 0631
Pet Insurance Sales 0800 656 9729
Travel Insurance
Travel Insurance Customer service 0800 015 4907
Emergency claims 01603 208 044
Non-emergency claims in the UK 0345 030 6983
Non-emergency claims abroad +44 1603 603 716
Quotes 0800 051 3606
Life Insurance
Customer service in the UK 0800 068 6800
Customer service abroad +44 1603 202 500
Claims in the UK 0800 015 1142
Claims abroad +44 1904 723 520
Quotes in the UK 0800 092 3716
Quotes abroad +44 1904 723 520
Critical Illness
Critical Illness Customer service 0808 159 8998
Claims in the UK 0800 015 1142
Claims abroad +44 1904 723 520
Quotes 0800 092 3716
Income Protection
Customer service 0800 433 4513
Claims 0800 158 3105
Over 50’s Life Insurance
Customer service 0800 068 6800
Claims 0800 015 1142
Quotes 0800 046 2778
Free Parent Life Cover
Customer service 0800 068 6800
Claims 0800 015 1142
Apply over the phone 0800 404 6465
Investments and saving customer service 0800 285 1088
Pension
UK 0800 068 6800
Abroad +44 1603 202 500
Private Health Insurance
Customer service 0800 068 3827
Claims 0800 068 5821
Quotes 0800 404 6531
Personal Accident Insurance
Customer service 0800 051 5175
Claims 0800 051 5175
Quotes 0800 051 8998

Aviva’s Best Toll-Free/800 Customer Service Phone Number

Call  0345 307 8590

This is the Aviva’s Finest customer service telephone number that you can use to contact Aviva helpline. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a Aviva Helpline. You can use this number for getting information of various tasks such as

  • Car Insurance
  • Breakdown
  • Motorbike & Van
  • Temporary car
  • Home Insurance
  • Home Emergency Cover
  • Heating and Boiler Cover
  • Life Insurance
  • Critical Illness
  • Income Protection
  • Investment Account
  • Pensions
  • Private Health Insurance
  • International Health Insurance
  • Complaints
  • A different task

Aviva Head Office Contact Number

Corporate Head office address of Aviva
St Helen’s 1, Undershaft, London EC3P 3DQ, United Kingdom
For any general inquiries, please contact Aviva head office number: +44 20 7283 2000

Direction

Contacting Aviva – by phone or otherwise

Even though 0345 030 7041 is Aviva’s finest toll-free number, you will find 4 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through email support for Aviva customer service Support. If you feel this information is wrong or know of other ways to get Aviva, please let us know so we can discuss with other consumers.

Contact Aviva Via EMAIL ADDRESS

As an alternative, you can email Aviva at one of the support email address Aviva given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

Customer Service Email: contactus@aviva.co.uk

Contact Aviva UK Through Social Media, Website & App

If you have a small issues about Aviva services, try using social media to contact Aviva. Go to their official Facebook or Twitter, and click on the “message” button.

Live Chat Support of Aviva

Live chat is great option to contact Aviva quickly. If you have a problem with an Aviva Account or Product, click on this link or paste it into the search bar of your browser and hit enter to go to the page. You can Chat with Aviva UK on www.aviva.co.uk/help-and-support/contact-us/ and get customer service support for various topics like Account & General Support, Insurance, Technical issues.

Aviva Regular Business Hours

Mon to Friday: Open 8:00 am – 6:00 pm
Saturday: 9:00 am – 5:00 pm, Sunday : 10:00 am – 4:00 pm

What time does Aviva open and close?

Store hours today Opening Hours Closing Hours
Monday 8:00 am 6:00 pm
Tuesday 8:00 am 6:00 pm
Wednesday 8:00 am 6:00 pm
Thursday 8:00 am 6:00 pm
Friday 8:00 am 6:00 pm
Saturday 9:00 am 5:00 pm
Sunday 10:00 am 4:00 pm

Aviva Holiday Hours

Customer service is closed on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed

What time does Aviva close?

Public Holidays

  • New Year’s Day
  • Australia Day
  • Good Friday
  • Easter Sunday
  • Easter Monday
  • Anzac Day
  • Reconciliation Day
  • Queen’s Birthday
  • Labour Day
  • Christmas Day
  • Boxing Day

How to contact various departments of Aviva

Aviva customer service

Aviva customer service number is 0345 307 8590The helplines are available from Monday to Friday: 8:00 am – 8:00 pm, Saturday: 9:00 am – 5:00 pm and Sunday & bank holidays: 10:00 am – 4:00 pm. Dial 0345 030 7041 number if you have a any general enquiries about Aviva services like a  home insurance, health insurance, Heating and Boiler Cover, Investment and many services. You can also contact online by Aviva customer service email at contactus@aviva.co.uk.

Car Insurance Customer service

Car Insurance customer service number is 0345 307 8590The lines are open from Monday to Friday: 8:00 am – 8:00 pm, Saturday: 8:30 am – 5:00 pm, Sunday and bank holidays: 10:00 am – 4:00 pm. To get any information about Aviva car insurance call this number 0345 307 8590

To get a new quote, call 0800 015 4715 free number. To enquire about an existing car insurance claim, call 0345 030 8860.

Car Insurance claims

If you need to make a new car or van insurance claim, the phone number to dial is 0345 030 6925. Alternatively, you can use their online claim form. If your car is damaged they will instruct a repairer and confirm whether you’ll be getting a courtesy car. If the car is beyond repair they will pay you the market value

You can call their claim specialists on 0345 030 6925. Lines are open 24 hours, 7 days a week.

The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles.

Aviva breakdown

Breakdown Customer service number is 0345 030 6922. The lines are open from Monday to Friday: 8:30 am – 8:00 pm, Saturday: 9:00 am – 5:00 pm, Sunday and bank holidays: 10:00 am – 4:00 pm. They provide vehicle-based cover, personal cover or joint personal cover in their standalone policy. If you drive just 1 vehicle, then vehicle-based cover may satisfy you. They will assist if your vehicle breaks down — no matter who’s driving. You can add this to your car insurance or purchase on its own.

For a breakdown cover quote, call Aviva on 0800 092 9561 free number or use their online quote form. To Roadside assistance in the UK dial 08000 155 755 free number anytime of the day. And If you need roadside assistance abroad call +44 1603 202500 anytime of the day.

Aviva motorcycle insurance

The number for Aviva motorcycle insurance customer service is 0345 030 6921. The lines are open form Monday to Friday: 8:00 am – 8:00 pm, Saturday: 8:30 am – 5:00 pm, Sunday and bank holidays: 10:00 am – 4:00 pm.

If you would like to get a new quote, call 0800 051 2691 free number. For motorcycle insurance new claims, the number to dial is 0800 030 6925 and Existing claims 0345 030 6925.

Van insurance

For Aviva van insurance customer service, call 0345 030 6941. For a new quote, dial 0345 015 4715. You can also get a quote online using their quote form.

To enquire about your existing van insurance claim, call Aviva on 0345 030 6968. And to enquire about your new van insurance claim, call Aviva on 0345 030 6925.

Aviva home insurance

For Aviva home insurance customer service, call 0345 030 7078. For a new quote, dial 0800 015 4715 free number or get a quote online. If you are calling for a new or existing claim, contact 0345 030 6945.

To enquire about your home emergency cover, call Aviva customer service on 0800 056 3392 free number. For new and existing emergency cover claims, dial 0345 300 3346. Lines are open 24 hours a day.

Heating and Boiler Cover

Call Aviva customer service on 0345 030 7303 for your response home repair cover. If you wish to get a quote, call 0800 015 4832 free number or do it online. In order to make a claim or discuss an existing claim, the number to call is 0345 030 7310. Should you wish to cancel your policy, contact Aviva at 0345 030 7294.

Pet insurance

To manage your pet insurance policy, contact Aviva on 0333 234 0630. The lines are open from Monday to Friday: 8:00 am – 8:00 pm, Saturday: 9:00 am – 2:00 pm, Sunday: Closed. If you would like to get a new quote, dial 0800 656 9729 free number or use their online quote form. In order to make a claim, call 0333 234 0631.

You can also contact by email at: customerqueries@bdml.co.uk

Travel Insurance

For Aviva travel insurance customer service, call 0345 030 8715. Their single and annual travel insurance might help you out with all kinds of issues in the UK and overseas — whether you require urgent medical support, your money is stolen, or else you miss your relationship.

Single Trip Insurance

  • Cover for up to 120 days abroad, for travelers aged between 16 and 79.
  • UK holidays are covered too – as long as you’ve pre-booked at least 2 consecutive nights’ accommodation.

Annual Multi-Trip Insurance

  • Cover for up to 31 days abroad, for travelers aged between 16 and 75.
  • Plan to be away for longer? They can cover trips up to 90 days 1.
  • UK holidays are covered too – as long as you’ve pre-booked at least 2 consecutive nights’ accommodation.

If you wish to get a quote, call 0800 051 3606 free number or do it online. In order to make a claim or Emergency claims, the number to call is 01603 208 044.

Life Insurance

For Aviva life insurance customer service, call 0800 068 6800 and abroad +44 1603 202 500. Life insurance helps your loved ones financial protection if you pass away within the coverage term. Their flexible protection can be found from just £5 per month.

If you wish to get a quote, call 0800 092 3716 free number or do it online. In order to make a claim, the number to call is 0800 015 1142. If your family will need to make a life insurance claim, they will be certain the procedure is as easy as possible.

Remember, keeping your family informed of your policy could ease their hardship at what is likely to be a rather tough time for them. Sharing your policy number with them is a great way of doing this.

Lodge A Complaint to Aviva

At Aviva, they place you and your expertise first, which explains why your feedback is really important for them. If you are with a problem, They would like to assist you fix it as soon as possible. Phone Aviva to make a complaint by calling their customer service contact number 0345 030 7041, where you can complain about a damaged package, lost mail. Simply provide your information at Aviva Complaint department and one of their experts will be connected.

Hopefully, We helped you to get some genuine Contact numbers for Aviva Customer Service.

Got some questions? Or some suggestions? That’s why we’ve got a review section on this site! You can feel free to leave a review or two down below and we’ll get back to you as soon as possible!

People also ask

What is Aviva in the UK?
Aviva is the UK’s largest life insurer with a 25% share1 of the UK market, over 11 million customers, and a product range which meets all our customers’ insurance, wealth and retirement needs.

Is Aviva a British company?
Aviva plc is a British multinational insurance company headquartered in London, England. It has about 18 million customers across its core markets of the United Kingdom, Ireland and Canada. In the United Kingdom, Aviva is the largest general insurer and a leading life and pensions provider.

How do I contact Aviva by phone UK?
Alternatively, you can call our claim specialists on 0345 030 6925. Lines are open 24 hours, 7 days a week.

How do I contact Aviva insurance?
Alternatively, you can call our claim specialists on 0345 030 6925. Lines are open 24 hours, 7 days a week.

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More Ways to Contact Aviva

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Aviva
Average rating:  
 1 reviews
 by Amy Wilson

I have Aviva for my home insurance. Have done for about 10 years. Took my car insurance out with them last year and they beat my renewal and price comparison websites. Thought they were great. However my renewal was through the roof. It was absolutely shocking. I called them and the customer service wasn’t great and they wouldn’t budge. I then used the comparison website and chose axa as it was less than half of what aviva offered me. I thought this was very poor. Really disappointed. Everything was good until then.