Looking for the Transport for London Oyster customer service and support number? To contact Oyster is very easy. Here are the top 7 ways to get in touch with Oyster.
Oyster Phone Number
0343 222 1234 – Customer Service
You can reach Oyster customer support by calling 0343 222 1234 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours 24 hours a day, 7 days a week.
Oyster Contact/Phone Numbers
Here are Oyster contact number for Individuals enquiries: Phone numbers and operating hours
| Oyster DEPARTMENT | CONTACT NUMBER |
| Oyster customer service | 0343 222 1234 |
| Textphone Complaints | 0800 112 3456 |
| Congestion charge complaint | 0343 222 2222 |
| Fleet Auto Pay | 0207 649 9860 |
| Low Emmission Zone complaint | 0343 222 1111 |
| LEZ Textphone | 0207 310 8999 |
| Penalty Charges PCN | 0343 222 3333 |
| Santandar Cycles | 0343 222 6666 |
| Taxis & Minicabs | 0343 222 4000 |
| Make/ Cancel Booking | 0343 222 7777 |
| Lost Property | 0208 681 8300 |
Oyster’s Best Toll-Free/800 Customer Service Phone Number
Call 0343 222 1234
This is the Oyster’s Finest customer service telephone number that you can use to contact Oyster helpline. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a Oyster Helpline. You can use this number for getting information of various tasks such as
- Refund
- Account
- Card Lost or Stolen
- Lost Property
- Business & commercial
- Buses
- Rivers
- Emirates Air Line
- Cycling
- Santander Cycles
- Taxi and private hire
- Congestion Charge
- Low Emission Zone
- Complaints
- A different task
Oyster Head Office Contact Number
Corporate Head office address of Oyster
4th Floor, 14 Pier Walk, London SE10 0ES, UK
For any general inquiries customer support, please contact Oyster Card head office number: 0343 222 1234
Direction
Contacting Oyster – by phone or otherwise
Even though 0343 222 1234 is Oyster’s finest toll-free number, you will find 4 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through email support for Oyster customer service Support. If you feel this information is wrong or know of other ways to get Oyster, please let us know so we can discuss with other consumers.
Contact Oyster Via EMAIL ADDRESS
As an alternative, you can email Oyster at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.
CUSTOMER SERVICE EMAIL: tflaccessibility@tfl.gov.uk
Contact Oyster UK Through Social Media, Website & App
If you have a small issues about Oyster, try using social media to contact Oyster. Go to their official Facebook or Twitter, and click on the “message” button.
- Oyster Facebook
- Oyster Twitter
- Official Website
- Oyster YouTube
- Oyster LinkedIn
- IOS App for Oyster
- Android App for Oyster
Live Chat Support of Oyster
Live chat is a great option to contact Oyster quickly. Live chat can provide talking points and tips to speed up the conversation and get a better result. But Oyster don’t offer customer support though chat. There are different way to help you with your Oyster customer service problem, and that’s by calling them on the phone or connect with social media. We’ve provided the best phone number, email, social media to helps you to connect with Oyster.
Oyster Regular Business Hours
Mon to Friday: 24 hours a day
Saturday – Sunday : 24 hours a day
What time does Oyster open and close?
| Store hours today | Opening Hours | Closing Hours |
| Monday | 24 hours open | |
| Tuesday | 24 hours open | |
| Wednesday | 24 hours open | |
| Thursday | 24 hours open | |
| Friday | 24 hours open | |
| Saturday | 24 hours open | |
| Sunday | 24 hours open |
Oyster Holiday Hours
Customer service is closed on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed
What time does Oyster close?
Public Holidays
- New Year’s Day
- Australia Day
- Good Friday
- Easter Sunday
- Easter Monday
- Anzac Day
- Reconciliation Day
- Queen’s Birthday
- Labour Day
- Christmas Day
- Boxing Day
How to contact various departments of Oyster
Lost Oyster card
It’s possible to move pay as you go charge, Travelcards and/or Bus & Tram Passes to some new Oyster card if you lose your documented Oyster card.
Should you lose an unregistered card, you can’t get a replacement or refund.
Before you replace your card
Before you replace your card
You should have pay as you go charge, or at least 5 times traveling remaining on your Travelcard or Bus Tram Pass, for us to move it to a new Oyster card. Once you’ve documented your card lost, the card will be cancelled.
Transfer your credit or ticket to a new card
- Get a new Oyster card
- Make at least one journey with it
- Wait 24 hours
- Sign in to your account, or create an account
- Go to ‘Report card lost, stolen or failed’
- Select ‘Transfer my products to another Oyster card’ and follow the instructions
or create new account
Once you Receive your new card
Your new Oyster card will have the identical Travelcard, Bus & Tram Pass or pay as you go credit that was on it .
Other options
- Sometimes, they will send you a replacement card.
- It takes their up to five working days after you’ve reported your Oyster card as lost to ship your own replacement.
- As soon as they’ve confirmed you’re the enrolled Oyster card owner, they will calculate the pay as you move equilibrium to move to a charge card.
Oyster Textphone Complaints number
Oyster Textphone Complaints number is 0800 112 3456. This number will help to you need to get a refund and when you want to make a complaint about any of the Oyster services.
Congestion Charge service
If you’re unhappy with all the Congestion Charge service you get, call the Oyster Congestion charge complaint number is 0343 222 2222 and +44 20 7649 9122 for International. The easiest way to pay your Congestion Zone charges is by simply deciding on the Congestion Charge Auto Pay alternative.
Oyster Fleet Auto Pay
If you are calling about Fleet Auto Pay, dial Oyster Fleet Auto Pay customer service number at 0207 649 9860, this number is best to call when you have a business with six or more vehicles and you want to apply for Fleet Auto Pay.
Oyster Low Emission Zone
The Oyster Low Emission Zone customer service number is 0343 222 1111. Lines are open from 8 am – 9 pm Monday to Friday. In case you have impaired hearing then simply send a text on Oyster textphone number 0207 310 8999. LEZ works to encourage the most polluting heavy diesel vehicles driving in London to become cleaner. To assess if your automobile meets emission standards, contact the Oyster helpline number given above.
Aside from providing them a call, you are able to earn an LEZ enquiry online by filling in their email contact form or by sending them an email at lezlondon@tfl.gov.uk. If you would like to send your inquiries by post, write to the Oyster Low Emission Zone address below:
PO Box 343 Darlington DL1 9QD
Penalty Charge Notices
In case you haven’t paid the Congestion Charge when you ought to have, then they will send you a formal telling – a PCN. If you have received a Penalty Charge Notice (PCN), you can either cover it or challenge it if you think it had been issued incorrectly. If you think that the PCN was issued incorrectly it is possible to challenge it by building a representation.
You can make a representation on line, in writing, or, in certain conditions, by phone. Penalty Charge Notices. Penalty Charge Notice contact number is 0343 222 3333. The lines are open from Monday to Friday 08:00 am – 09:00 pm. It may be possible to give you a fast decision over the telephone, depending upon the evidence available at the time of phoning.
If you would like to send your inquiries by post, write to the Oyster Penalty Charge Notice address below:
PO Box 335, Darlington DL1 9PU
Contact Oyster Santandar Cycles
If your bicycle’s been lost or stolen, call the Contact Centre on 0343 222 6666. Client team available 7 am – 9 pm, Monday-Friday and 9 am – 8 pm, Saturday to Sunday. To discover ways to use this service, call the number supplied. Alternatively, report lost or stolen keys to the Oyster helpline number to avoid extra journey charges.
Contact Oyster Taxis & Minicabs
For any queries or concerns about oyster taxis and minicabs, phone the Taxis and Minicabs section on 0343 222 4000. The helplines are offered from Monday to Friday at 09:00 am – 05:00 pm. As an alternative, you may make an enquiry online with their email form.
Dial-a-Ride
The Oyster Dial-a-Ride touch is 0343 222 7777. Should you would like to reserve a ride, then cancel a ride or report a problem or concern, call on this amount. Be certain that you create your booking a minumum of one day beforehand. In case you would prefer to write on them, ship it to the following address:
PO Box 68799, London SE1P 4RD
Contact for Lost Property
If you have lost any Land in the London Transport services like buses, London Underground, Emirates Air Line, London Overground, Tfl Rail, Victoria Coach Station or Black Cabs. Call the Oyster Lost Property helpline number is 0208 681 8300, accessible from Monday-Friday 08:30 am – 04:00 pm. You could also contact by Oyster Lost Property email at river@tfl.gov.uk.
If you wish to send your request in written concerning the lost property, write into the Oyster staff on Oyster contact : Lost Property Office, 200 Baker Street, London NW1 5RZ.
A Complaint to Oyster
At Oyster, they place you and your expertise first, which explains why your feedback is really important for them. If you are with a problem, They would like to assist you fix it as soon as possible. Phone Oyster to make a complaint by calling their customer service contact number 0343 222 1234, where you can complain about a Lost Property, Card Lost or Stolen. Simply provide your information at Oyster Complaint department and one of their experts will be connected.
Hopefully, We helped you to get some genuine Contact numbers for Oyster Customer Service.
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People also ask
Can I use Oyster card anywhere in the UK?
You can use contactless (card or device) or an Oyster card to pay as you go on bus, Tube, tram, DLR, London Overground, most Elizabeth line services, Emirates Air Line and River Bus services. You can also travel on most National Rail services in London and some outside London.
Is it cheaper to pay by Oyster?
You can add money to an Oyster card or use contactless (card or device) straight away. You only pay for the journeys you make and it’s cheaper than buying a paper single or return ticket (train companies may offer special deals on some journeys).
How does Oyster card work?
An Oyster card is a smart card that you add money to, so you can pay as you go. You can pay as you go to travel on bus, Tube, tram, DLR, London Overground, most Elizabeth line, Emirates Air Line and Thames Clippers River Bus services. You can also travel on most National Rail services in London and some outside London.
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