Contact Thomas Cook

Contact Thomas Cook customer service contact numbers

Phone Number : 020 8016 3295

Email :

Business Hours: Monday to Sunday 10:00 am and 07:00 pm

Website :

Corporate Head office: 20 Primrose St, London EC2A 2RS, United Kingdom

Thomas Cook
Average rating:  
 1 reviews
 by Tricia

I booked what I thought was a package holiday with Thomas cook but the agent didn’t tell me it was a multi contract.when I realised and cancelled the flight they wouldn’t give me my money back.wouldn’t recommend Thomas cook they are not travel agents they are agents for other companies

If you looking for the Thomas Cook customer service and support number? Here are the top 7 ways to get in touch with Thomas Cook.

Thomas Cook Phone Number

020 8016 3295 – Customer Service

You can reach Thomas Cook customer support by calling 020 8016 3295 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Sunday 10:00 am and 07:00 pm.

Thomas Cook Contact/Phone Numbers

Here are Thomas Cook contact number for Individuals enquiries: Phone numbers and operating hours

Thomas Cook customer service 020 8016 3295
Holiday bookings and enquiries 020 8016 3295
Holiday Support line 020 8016 3297

Thomas Cook’s Best Toll-Free/800 Customer Service Phone Number

Call 020 8016 3295

This is the Thomas Cook’s Finest customer service telephone number that you can use to contact Thomas Cook helpline. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a Thomas Cook Helpline. You can use this number for getting information of various tasks such as

  • Online Booking
  • Group Booking
  • Thomas Cook Flight and Hotels
  • Changing your Holiday
  • Complaints
  • A different task

Thomas Cook Head Office Contact Number

Corporate Head office address of Thomas Cook

20 Primrose St, London EC2A 2RS, United Kingdom

For any general inquiries, please contact Thomas Cook head office number : +44 20 8016 3295

Contacting Thomas Cook – by phone or otherwise

Even though 020 8016 3295 is Thomas Cook’s finest toll-free number, you will find 5 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through email support for Thomas Cook customer service Support. If you feel this information is wrong or know of other ways to get Thomas Cook, please let us know so we can discuss with other consumers.

Contact Thomas Cook Via EMAIL ADDRESS

As an alternative, you can email Thomas Cook at one of the support email address Thomas Cook given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.


Contact Thomas Cook UK Through Social Media, Website & App

If you have a small issues about Thomas Cook services, try using social media to contact Thomas Cook. Go to their official Facebook or Twitter, and click on the “message” button.

Live Chat Support of Thomas Cook

If you have any problem with the Thomas Cook Services, click on this link or paste it into the search bar of your browser and hit enter to go to the page. You can Chat with Thomas Cook UK on and get customer service support for various topics like Account & General Support, cancel booking, Thomas Cook Holiday.

Thomas Cook Regular Business Hours

Monday to Friday: Open 10:00 am – 07:00 pm
Saturday: 10:00 am – 07:00 pm
Sunday : 10:00 am – 07:00 pm.

What time does Thomas Cook open and close?
Store hours today Opening Hours Closing Hours
Monday 10:00 am 7:00 pm
Tuesday 10:00 am 7:00 pm
Wednesday 10:00 am 7:00 pm
Thursday 10:00 am 7:00 pm
Friday 10:00 am 7:00 pm
Saturday 10:00 am 7:00 pm
Sunday 10:00 am 7:00 pm

Thomas Cook Holiday Hours

Customer service is closed on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed

What time does Thomas Cook close?

Public Holidays

  • New Year’s Day
  • Australia Day
  • Good Friday
  • Easter Sunday
  • Easter Monday
  • Anzac Day
  • Reconciliation Day
  • Queen’s Birthday
  • Labour Day
  • Christmas Day
  • Boxing Day

How to contact various departments of Thomas Cook

Contact Thomas Cook customer service

Thomas Cook customer service number is 020 8016 3295, dial this number to make changes to your booking, process a payment or for general questions or inquiry about Thomas Cook services. The helplines are open from 10:00 am – 07:00 pm.

Holiday Support Line – 020 8016 3297

Call on Thomas Cook Holiday Support line 020 8016 3297, if you have some issue regarding your hotel, please try the reception desk first who will do their best to resolve any problems you may encounter.

Booking Department

If you need to make changes to your holiday, cancel booking, you’re able to contact their Customer Support team by using their customer service number 020 8016 3295. If you need to get more information about your booking, please visit theri Booking webpage.

Payment Department

If you have any problem or query regarding this department to visit on Payment department webpage.

Lodge A Complaint to Thomas Cook

Phone Thomas Cook to make a complaint by calling their customer service contact number 0203 451 2699, where you can complain about booking, change holiday. Simply provide your information at Thomas Cook Complaint department and one of their experts will be connected.

You can also contact Thomas Cook at and they endeavour to reply to you in full within 28 days.

Hopefully, We helped you to get some genuine Contact numbers for Thomas Cook Customer Service.

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People also ask

Does Thomas Cook still exist?
Two months later, Fosun Tourism Group “bought the Thomas Cook brand along with the inimitable Sunny Heart logo” and revived it as an online-only travel agency. Central to Thomas Cook’s refreshed identity is a new app and a focus on younger audiences.

Did Thomas Cook shut down?
But it was insurmountable debt that sealed Thomas Cook’s fate in the end. The company failed to clear a debt burden of £1.1 billion that had almost destroyed it back in 2011.

Is Thomas Cook the same as Tui?
No, Tui and Thomas Cook are completely separate companies, a spokesperson has confirmed. According to its website, Tui UK and Ireland, part of Tui Group, is the business behind the Tui, First Choice and Marella Cruises brands, as well as Crystal Ski Holidays and Tui Lakes & Mountains.

Is Thomas Cook still operating in India?
Founded in 1881 by Thomas Cook, the founder of the now defunct British brand Thomas Cook & Son, who established its first office in India and eventually extended to over 233 locations, in 94 cities across India, Sri Lanka and Mauritius.

Did Hays buy Thomas Cook?
The former Thomas Cook shop estate has returned to profit this year for the first time since being acquired by Hays Travel.

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