Contact Vodafone

Contact Vodafone customer service contact numbers

Phone Number : 03333040191

Email : ukmediarelations@vodafone.com

Business Hours: Monday to Friday: 8:00 am – 8:00 pm,
Saturday to Sunday: 8:00 am – 9:00 pm.

Website : https://www.vodafone.co.uk/

Corporate Head office: Vodafone HQ, The Connection Newbury, Berkshire, RG14 2FN, UK

Vodafone
Average rating:  
 21 reviews
 by Vic

Vodafone randomly stopped taking my direct debit, by the time I noticed we were 3 months in with a fair debt for me to pay and trying to sort this out has been an absolute nightmare. Really shocking customer service to a long standing customer.

 by Philip Reid

I've waited two weeks for Vodafone to 'cleanse' my account so that I can log into 'My Vodafone'. Despite endless promises it still does not work, and cannot even amend the incorrect spelling of my first name. SIMPLY USELESS!

 by Kubura Ranti Arogundade

Please can somebody help me to activate my new sim card

 by Keith Hill

This company is a complete disgrace ! I have been contacted by THREE different Debt Collection Agencies for a debt I do not owe, which has been agreed and cleared by TWO different Vodafone employees. This saga has been going on since December 2020 when my phone was originally reported lost. I have it in writing from Debt Collection Agency number 2 in June 2021 that Vodafone asked them to cease collection of the debt. Why then have I now received a letter from a third company saying they have bought my account from Vodafone for collection. With a pile of correspondence under my belt, they can take me to Court where they will be seriously embarrased, such a load of incompetents ! I only wish I could contact their Customer Services Director.

 by santi vathenen

I have had a vodafone uk mile account for over 20 years and paid very single month without fail. My direct debit got accidentally stopped last month when I moved bank accounts. I got an email from vodafone this morning to tell me I owed £24 unpaid that was due two weeks ago. Tried to get in touch but find my service has been cut. I cannot access my online account because the security code I need to log in is sent to me by text on my vodafone (which I now cannot access). Tried to call 24 hour support but offices are closed. Tried their Robot Chat - a one year old baby could do better. Thanks for a shitty service Vodofone. I will make sure I cancel my subscription as soon as current contract expires.

 by Pete Mashford

Cannot talk to a real person

 by Shannon

The website is a joke, I have had bother all day trying to speak to someone. Service is shocking

 by David Cox

To Whom it may concern



I have been a Business customer with Vodafone for over 20 years. I am coming to the end of my contract. I am appalled that Vodafone are gutless and " kow towing" to sinister far left extreme groups such as Stop Funding Hate and all sorts of cranks spewing out total woke nonsense trying to cancel GB news.I am NOT going to consider renewing my contract with Vodafone until you withdraw this ridiculous ban.

David Cox

 by Luciano Cunha

Vodafone customer service is rubbish as I my home broadband isn’t working for the last 4 days

 by Peter Brown

I was a new customer transferring from Virgin Media due to their poor approach to customer loyalty. I received many messages confirming Vodafone's installation date and time. No one turned up and when I contacted the call centre, I was told I would have to re-book. I received no prior warning of the no-show and had no internet as a result. So I cancelled the contract due to non-fulfilment by Vodafone. A shocking introduction to Vodafone customer service and performance. Would have been no stars if that had been possible!

Looking for the Vodafone customer service and support number? To contact Vodafone is very easy. Here are the top 7 ways to get in touch with Vodafone.

Vodafone Phone Number

03333 040 191 – Customer Service

You can reach Vodafone customer support by calling 03333 040 191 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday: 8:00 am – 8:00 pm, Saturday to Sunday: 8:00 am – 9:00 pm.

Vodafone Contact/Phone Numbers

Here are Vodafone contact number for Individuals enquiries: Phone numbers and operating hours

Vodafone DEPARTMENT CONTACT NUMBER
Vodafone customer service 03333 040 191
Vodafone Complaints Number UK  0333 3040 441

Vodafone’s Best Toll-Free/800 Customer Service Phone Number

Call 03333 040 191

This is the Vodafone’s Finest customer service telephone number that you can use to contact Vodafone helpline. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a Vodafone Helpline. You can use this number for getting information of various tasks such as

  • Account, Bill and top up
  • Technical support
  • Change plan
  • Transfer number
  • Brodband Help
  • Delivery
  • Repairs
  • Returns
  • Network
  • Cancel order
  • Payment arrangement
  • Complaints
  • A different task

Vodafone Head Office Contact Number

Corporate Head office address of Vodafone

Vodafone HQ, The Connection
Newbury, Berkshire, RG14 2FN, UK

For any general inquiries customer support, please contact Vodafone UK head office number: +44 1635 33251

Direction

Contacting Vodafone – by phone or otherwise

Even though 03333 040 191 is Vodafone’s finest toll-free number, you will find 4 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through email support for Vodafone customer service Support. If you feel this information is wrong or know of other ways to get Vodafone, please let us know so we can discuss with other consumers.

Contact Vodafone Via EMAIL ADDRESS

As an alternative, you can email Vodafone at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

Customer Service Email:ukmediarelations@vodafone.com

Contact Vodafone UK Through Social Media, Website & App

If you have a small issue with a Vodafone, or are having trouble with account, try using social media to contact Vodafone UK. Go to their official Facebook or Twitter, and click on the “message” button.

Live Chat Support of Vodafone

Live chat is great option to contact Vodafone quicly. If you have a problem with a Vodafone Account or Product, click on this link or paste it into the search bar of your browser and hit enter to go to the page. You can Chat with Vodafone UK on support.vodafone.co.uk and get customer service support for various topics like Account & General Support, Track your order, Technical issues and Sales.

Vodafone Regular Business Hours

Mon to Friday: Open 8:00 am – 9:00 pm
Saturday – Sunday : Open 8:00 am – 9:00 pm

What time does Vodafone open and close?

Store hours today Opening Hours Closing Hours
Monday 8:00 am 9:00 pm
Tuesday 8:00 am 9:00 pm
Wednesday 8:00 am 9:00 pm
Thursday 8:00 am 9:00 pm
Friday 8:00 am 9:00 pm
Saturday 8:00 am 9:00 pm
Sunday 8:00 am 9:00 pm

Vodafone Holiday Hours

Customer service is closed on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed

What time does Vodafone close?

Public Holidays

  • New Year’s Day
  • Australia Day
  • Good Friday
  • Easter Sunday
  • Easter Monday
  • Anzac Day
  • Reconciliation Day
  • Queen’s Birthday
  • Labour Day
  • Christmas Day
  • Boxing Day

How to contact various departments of Vodafone

Finding You Phone Number

You can find out what your phone number is by simply calling 191 free from your Vodafone mobile. You’ll then get a pop-up confirming your number.

Please note: if you’re using Wi-Fi Calling, you need to turn off Wi-Fi on your phone before dialling this number.

Contact for usage of data

The easiest way to keep track of your monthly usage of data, minutes and texts is by either downloading the My Vodafone app or logging in to My Vodafone

Alternatively, you can check your remaining allowances by calling the following numbers free from your Vodafone mobile:

44555 if you’re a Pay monthly customer
2345 if you’re a Pay as you go customer

Contact for pay as you go service

Download the My Vodafone app to view and manage your data balance. If you don’t have your mobile with you, call the Pay as you go credit line on 03333 048048 from any other UK mobile or landline (standard call charges apply)

Contact for buy data pack

It’s easy to buy a data pack for your Mobile Broadband (MBB) device through the following methods:

  • Simply buy a data pack in the My Vodafone app
  • Online at My Vodafone
  • Call 46210 free from a Vodafone mobile, or 03333 044775 from any other mobile or landline (standard call charges apply)

Contact for Return

Vodafone recommend you return devices or accessories in a Vodafone store. Alternatively, you can call on 03333 040 191 (or 033333 048 069 for accessories) to confirm your cancellation to arrange a return by post but this option carries an £8.50 admin fee.

For broadband returns, please get in touch on 08080 034 515 (free from all UK landlines and mobiles).

Contact for Vodafone 4G

Vodafone 4G contact number is 0808 040 8408. You can call these numbers between 8 am to 9 pm from Monday to Sunday. It’s the latest generation of mobile phone network. Vodafone 4G network is designed to work better indoors than ever before.

Vodafone Business Contact

Whether you plan on opening a small business of your own or developing a larger business, you will need telecommunications with the highest quality of service. If number of employees working in your company ranges from 1 to 9, you make a call of Vodafone business contact number UK 808 0600 802. If number of employees are 10-50 employees – Please call 0808 004 4495, and If number of employees are 51 or more employees – Please call 0845 241 9560.

A Complaint to Vodafone

At Vodafone, they place you and your expertise first, which explains why your feedback is really important for them. If you are with a problem, They would like to assist you fix it as soon as possible. Phone Vodafone to make a complaint by calling their customer service contact number 033 33 041 524, where you can complain about an Account, Bill and technical support. They will try to come to a resolution on the phone, but if they are unable to do so Vodafone escalate your complaint so they can explore the issue further, and keep you updated on their progress. Simply provide your information at Vodafone Complaint department and one of their experts will be connected.

You can write to their with your complaint at this address:

Customer Relations Manager, Vodafone Limited, The Connection, Newbury, Berkshire, RG14 2FN

Hopefully, We helped you to get some genuine Contact numbers for Vodafone Customer Service.

Got some questions? Or some suggestions? That’s why we’ve got a review section on this site! You can feel free to leave a review or two down below and we’ll get back to you as soon as possible!

We love reading your messages……

People also ask

How do I speak to a person at Vodafone UK?
In the United Kingdom, you can dial 191 from your Vodafone mobile phone or 0333 3040 191 from any other phone. Alternatively, visit http://support.vodafone.co.uk for the full list of online support options.

Which network does Vodafone use in UK?
Networks like ASDA Mobile, Lebara Mobile, Talkmobile and VOXI piggyback on Vodafone’s coverage in the UK. In the UK, Vodafone offers 99% population coverage on their 2G, 3G and 4G networks.

Where is Vodafone UK based?
Our central Paddington office is Vodafone’s Global Headquarters and it is located on 1 Kingdom Street. Vodafone has floors 1, 3, 5, 6, and 7. The wonderfully open place offices feature collaborative areas, plus areas to learn and focus such as the V-Lab and V-Learn Hub.

Why is Vodafone so cheap?
It has massive scale, serving around 270 million wireless customers globally, which few of its competitors can match. Vodafone networks also tend to rank highly in terms of quality, meaning that customers are willing to pay a premium. These factors combine to give the company a narrow economic moat.

Also Read : Contact Chi Chi London

More Ways to Contact Vodafone

Vodafone Phone Number
Vodafone Customer Service
Vodafone Live Chat
Vodafone Email
Vodafone Social Media
Vodafone Help Pages

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Vodafone
Average rating:  
 21 reviews
 by Vic

Vodafone randomly stopped taking my direct debit, by the time I noticed we were 3 months in with a fair debt for me to pay and trying to sort this out has been an absolute nightmare. Really shocking customer service to a long standing customer.

 by Philip Reid

I've waited two weeks for Vodafone to 'cleanse' my account so that I can log into 'My Vodafone'. Despite endless promises it still does not work, and cannot even amend the incorrect spelling of my first name. SIMPLY USELESS!

 by Kubura Ranti Arogundade

Please can somebody help me to activate my new sim card

 by Keith Hill

This company is a complete disgrace ! I have been contacted by THREE different Debt Collection Agencies for a debt I do not owe, which has been agreed and cleared by TWO different Vodafone employees. This saga has been going on since December 2020 when my phone was originally reported lost. I have it in writing from Debt Collection Agency number 2 in June 2021 that Vodafone asked them to cease collection of the debt. Why then have I now received a letter from a third company saying they have bought my account from Vodafone for collection. With a pile of correspondence under my belt, they can take me to Court where they will be seriously embarrased, such a load of incompetents ! I only wish I could contact their Customer Services Director.

 by santi vathenen

I have had a vodafone uk mile account for over 20 years and paid very single month without fail. My direct debit got accidentally stopped last month when I moved bank accounts. I got an email from vodafone this morning to tell me I owed £24 unpaid that was due two weeks ago. Tried to get in touch but find my service has been cut. I cannot access my online account because the security code I need to log in is sent to me by text on my vodafone (which I now cannot access). Tried to call 24 hour support but offices are closed. Tried their Robot Chat - a one year old baby could do better. Thanks for a shitty service Vodofone. I will make sure I cancel my subscription as soon as current contract expires.

 by Pete Mashford

Cannot talk to a real person

 by Shannon

The website is a joke, I have had bother all day trying to speak to someone. Service is shocking

 by David Cox

To Whom it may concern



I have been a Business customer with Vodafone for over 20 years. I am coming to the end of my contract. I am appalled that Vodafone are gutless and " kow towing" to sinister far left extreme groups such as Stop Funding Hate and all sorts of cranks spewing out total woke nonsense trying to cancel GB news.I am NOT going to consider renewing my contract with Vodafone until you withdraw this ridiculous ban.

David Cox

 by Luciano Cunha

Vodafone customer service is rubbish as I my home broadband isn’t working for the last 4 days

 by Peter Brown

I was a new customer transferring from Virgin Media due to their poor approach to customer loyalty. I received many messages confirming Vodafone's installation date and time. No one turned up and when I contacted the call centre, I was told I would have to re-book. I received no prior warning of the no-show and had no internet as a result. So I cancelled the contract due to non-fulfilment by Vodafone. A shocking introduction to Vodafone customer service and performance. Would have been no stars if that had been possible!

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