Contact Wessex Water

Last updated on December 23rd, 2023 at 12:14 pm

Looking for the Wessex Water customer service and support number? To contact Wessex Water is very easy. Here are the top 7 ways to get in touch with Wessex Water.

Wessex Water Phone Number

0345 600 3 600 or 0345 600 4 600 – Customer Service

You can reach Wessex Water customer support by calling 0345 600 3 600 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday – 8:00 am to 6:00 pm, Saturday – 9:00 am to 1:00 pm and Sunday – closed, Bank holidays – closed..

Wessex Water Contact/Phone Numbers

Here are Wessex Water contact number for Individuals enquiries: Phone numbers and operating hours

Wessex Water Best Toll-Free/800 Customer Service Phone Number

Call 0345 600 3 600

This is the Wessex Water Finest customer service telephone number that you can use to contact Wessex Water helpline. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a Wessex Water Helpline. You can use this number for getting information of various tasks such as

• Water supply and sewerage
• Metering
• Moving house
• Loss of supply
• Billing and account
• Technical queries
• High water use
• Complaints
• A different task

Wessex Water Head Office Contact Number

Corporate Head office address of Wessex Water
Claverton Down Rd, Bath BA2 7WW, UK

For any general inquiries, please contact Wessex Water head office number:
+44 345 600 3600

Direction

Contacting Wessex Water – by phone or otherwise

Even though 0345 600 3 600 is Wessex Water’s finest toll-free number, you will find 4 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through email support for Wessex Water customer service Support. If you feel this information is wrong or know of other ways to get Wessex Water, please let us know so we can discuss with other consumers.

Contact Wessex Water Via EMAIL ADDRESS

As an alternative, you can email Wessex Water at one of the support email address Wessex Water given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

CUSTOMER SERVICE EMAIL: customer.services@wessexwater.co.uk

Contact Wessex Water UK Through Social Media, Website & App

If you have a small issues about Wessex Water services, try using social media to contact Wessex Water. Go to their official Facebook or Twitter, and click on the “message” button.

• Wessex Water Facebook
• Wessex Water Twitter
• Official Website
• Wessex Water YouTube
• Wessex Water LinkedIn
• Instagram

Live Chat Support of Wessex Water

Live chat is a great option to contact Wessex Water quickly. Live chat can provide talking points and tips to speed up the conversation and get a better result. But Wessex Water don’t offer customer support though chat. They provide ask a question page , you can ask any questions about your query. There are also different way to help you with your Wessex Water customer service problem, and that’s by calling them on the phone or connect with social media. We’ve provided the best phone number, email, social media to helps you to connect with Wessex Water.

Wessex Water Regular Business Hours

Monday to Friday – 8:00 am to 6:00 pm
Saturday – 9:00 am to 1:00 pm and Sunday – closed, Bank holidays – closed.

What time does Wessex Water open and close?

Wessex Water Holiday Hours

Customer service is closed on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed

What time does Wessex Water close?

Public Holidays

• New Year’s Day
• Australia Day
• Good Friday
• Easter Sunday
• Easter Monday
• Anzac Day
• Reconciliation Day
• Queen’s Birthday
• Labour Day
• Christmas Day
• Boxing Day

How to contact various departments of Wessex Water

Wessex Water customer service

Wessex Water customer service contact number is 0345 600 3 600. The helplines are available from Monday to Friday: 8:00 am – 8:00 pm, Saturday 8:00 am-2:00 pm and Sunday: Closed. If your enquiry is about your bill or your account, Wessex water services contact customer service team, they will reply within five working days.

Send your queries or requests online via Wessex Water customer services email to customer.services@wessexwater.co.uk.

Similarly, Wessex Water customer service address to visit in person or write by post is

Claverton Down Rd, Bath BA2 7WW, United Kingdom.

Water supply and sewerage enquiry

If your queries about sewerage or water work, Wessex Water staff, loss of supply, water quality problem, sewage flooding, blocked sewer, or Wessex Water services than contact Water supply and sewerage customer service number on 0345 600 4 600. The helplines are available from Monday to Friday, 8:00 am to 6:00 pm. They will respond as quickly as they can and always within ten working days.

Wessex Water Billing Enquiries

Wessex Water billing enquiries contact number is 0345 600 3600. This helpline are available from Monday – Friday 8:00 am to 6:00 pm. Contact for query about your bill, payment arrangements, metering, moving house, problems paying, high water use, Priority Services.

You can also contact by post at:

BWBSL, 1 Clevedon Walk, Nailsea, Bristol BS48 1WA.

Pay your bill online

Wessex Water bill payments over the phone contact number is 0345 600 1019. Pay your bill online or over the phone (24 hours and automated). You will need your 13-digit payment reference number and debit/credit card.

Wessex Water automated bill payments

Wessex Water automated bill payments contact number is 0345 600 6600. You can pay your water bill using a debit or credit card when you contact on Wessex Water customer services telephone number.

Wessex Water sewage floodline

Wessex Water sewage floodline contact number is 0345 850 5959. If sewage from a public sewer floods your property you should contact Sewage Floodline immediately on: 0845 850 5 959 (24 hours; all calls are charged at the
local rate).

Send your claim for external flooding payment online via email to operational.enquiries@wessexwater.co.uk.

Contact Leakstoppers

Wessex Water Leakstoppers freephone number is 0800 692 0692. This Wessex Water helpline is available 24 hours a day, seven days a week.

Bath operations centre

Wessex Water Bath operations centre contact number is 0122 552 6000. This number is available Monday to Friday 8:30 am to 5:00 pm. Send your queries to the operations centre via email at info@wessexwater.co.uk.

The operations centre is based on the south side of Bath – Claverton Down Road, Bath BA2 7WW.

Wessex Water New Water Supply Connections/Disconnections

Wessex Water for new water supply connections or disconnections contact number is 0122 552 6222. For enquiries regarding a new water supply connection or water regulations please contact on 0122 552 6222. They offer a wider range of technical advice and guidance about water supply issues on construction sites.

You can also send your enquiries via email at supplyconnectionenquiries@wessexwater.co.uk.

Or write to: New Connections, Developer Services Wessex Water, Claverton Down, Bath BA2 7WW

If your enquiries regarding for infrastructure charges please contact on 01225 526 222 or send email on infrastructure.charges@wessexwater.co.uk.

Wessex Water Asset Enquiries

Wessex Water asset enquiries contact number is 0122 552 6422. Contact Wessex Water asset enquiries team online via email at asset.enquiries@wessexwater.co.uk.

Planning liaison

Planning liaison contact number is 01225 526169. The helplines are available from Monday to Friday, 8:00 am to 4:00 pm. Contact for If you are proposing to develop new residential or commercial property in their region.

Also Contact via email at: planning.liaison@wessexwater.co.uk

Sewerage

Wessex Water Building near or over a sewer contact number is 01225 526333. If you are planning a new development, an extension to a property, building a garage or conservatory, you will need to consider whether there is a public sewer in the way. If you want to build over or near a public sewer, you must agree protection measures with us before you start.

You can also connect by online at email sewer.protection@wessexwater.co.uk and provide as much detail as possible, preferably including design drawings or a sketch which clearly illustrates the details of your proposal.

Complaint to Wessex Water

At Wessex Water, they place you and your expertise first, which explains why your feedback is really important for them. If you are with a problem, They would like to assist you fix it as soon as possible. Phone Wessex Water to make a complaint by calling their customer service contact number 0345 600 3 600, where you can complain about a damaged package, lost mail. Simply provide your information at Wessex Water Complaint department and one of their experts will be connected. They will reply to you within 10 working days from the date they receive your complaint.

For billing complaints

Please write to Managing Director, Wessex Water, 1 Clevedon Walk. Nailsea, Bristol, BS48 1WA

For operational complaints

Please write to Managing Director, Wessex Water, Claverton Down, Bath BA2 7WW, UK

The relevant managing director will review your complaint and their response to date and reply to you within 10 working days of receiving your letter.

If you are satisfied with his response, that resolves the matter.

Hopefully, We helped you to get some genuine Contact numbers for Wessex Water Customer Service.

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People also ask

Is Wessex Water the same as Bristol water?
Why are the charges for Bristol Water and Wessex Water different? Bristol Water provides you with your water supply service and Wessex Water provides your sewerage service. The costs of providing these services are different and this is reflected in the approved charges of both companies.

What does Wessex Water cover?
We treat and supply 275 million litres of water a day to 1.3 million customers across the south west of England, including most of Dorset, Somerset and Wiltshire, with every customer receiving approximately one tonne of water every week. We have: 180 water sources and water treatment works. 200 booster pumping stations.

We love reading your messages……

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More Ways to Contact Wessex Water

Wessex Water Phone Number
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