DX Email

Email support by DX customer service email @ customer.concernsDXS@thedx.co.uk.
Average reply time: (12 hours)

Why do customers write email to DX
  • Update account details
  • Complaint
  • Refund
  • Lost Package
  • Security

Contact DX Email Service – customer.concernsDXS@thedx.co.uk

Send an email to customer support at customer.concernsDXS@thedx.co.uk. Compose an email that includes all of the important information, such as a track an order, missing item, and your contact information. Explain the issue in as much detail as possible and wait for a response from DX customer service.

As an alternative, you can email DX at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, order details, date of birth, phone details etc.

Customer Service: customer.concernsDXS@thedx.co.uk

Complaints – customer.concernsDXS@thedx.co.uk

DX Customer Email Support

Email address customer.concernsDXS@thedx.co.uk
Mailing DepartmentDX Customer Service
Customer service hoursMonday to Friday 9am–6pm, Saturday to Sunday Closed.
Is Call-back availableNo
Normal response time12 Hours
Alternate methodsphonewebsocial media
Quality of help88%
Best phone number0333 241 5700

Contacting DX – by Email or otherwise

Even though customer.concernsDXS@thedx.co.uk is DX’s best email, you will find 6 complete ways of getting in contact with them. Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for DX. If you feel this information is wrong or know of other ways to get dxdelivery.com/, please let us know so we can discuss with other consumers.

DX Head Office Contact Number

Corporate Head office address of DX Limited.

Ditton Park Rd, Riding Ct Rd, Datchet, Slough SL3 9GL

For any general inquiries customer support, please contact DX head office number: 0333 241 5700

People also ask

Is DX part of Royal Mail?
Is DX delivery part of Royal Mail? DX Delivery was established in 1970 as a competitor to Royal Mail and is publicly listed as part of the DX Group. DX specialises in Next Day delivery including pre-lunchtime and weekend premium options.

What happens if I miss my DX delivery?
In the event that a DX Courier (B2B) package cannot be delivered to its destination for whatever reason, DX will leave a calling card and try to deliver it again the next working day, after which it will be held at a DX Service Centre for five working days.

How late do DX delivery deliver?
Time of delivery is usually, but not exclusively, by 18:00 on the working day immediately following the weekday of collection. A working day is defined as Monday to Friday (excluding bank holidays).

Will DX leave with a Neighbour?
These items will be either letterboxed or, for larger packages, left with a neighbour or in a discreet place out of general sight. Further delivery security options are available, upon application, for delivery of highly sensitive items and documents.

Who are DX courier?
DX is an end-to-end mail, parcels and logistics network operator, providing services throughout the UK & Ireland. Our business is built on our recognition that in fulfilling our promises to our customers we enable them, in turn, to fulfil their promises to theirs.

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