DX Phone number helpline is available for existing and non existing consumers to get support. You can get personalized help and see your recent orders.
DX Contact Number
0333 241 5700– Customer Service
Call DX phone number is one of the best ways to contact DX, Also this is easy, fast and you will speak with a customer care executive in just a few seconds.
You can reach DX customer support by calling 0333 241 5700 number directly. You can contact during working hours Monday to Friday 8:00 am – 6:00 pm, Saturday 8:00 am – 4:00 pm.
DX Contact/Phone Numbers
Here are DX contact number for Individuals enquiries: Phone numbers and operating hours
| DX DEPARTMENT | CONTACT NUMBER |
| DX customer service | 0333 241 5700 |
| Head Office | 0333 241 5700 |
DX’s Best Toll-Free/800 Customer Service Phone Number
Call 0333 241 5700
This is DX’s Finest phone number since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a DX agent. You can use this number for various tasks such as
- Track an Order
- Delivery
- Refund a Charge
- Missing Item
- Complaints
DX Head Office Contact Number
Corporate Head office address of DX Limited.
Ditton Park Rd, Riding Ct Rd, Datchet, Slough SL3 9GL, UK
For any general inquiries customer support, please contact DX head office number: 0333 241 5700
General Problems that DX Customers Reports
- What are some customer problems?
- What kind of problems and concerns do you usually encounter when rendering customer service?
- What does a customer with a problem expect from a customer service representative?
- What are some common challenges you face when working with a client how do you handle these challenges?
- What is the most common consumer complaint?
- What are the five common types of customer complaints?
- What are the 5 customer expectations?
- What are the three major areas of customer complaints?
- What are the 6 customer expectations?
- What are the top ten consumer complaints?
- What are the 6 main types of difficult customers?
- What are the five 5 main types of difficult customers?
Common Problem Categories
- Return Item
- Return for a Refund
- Missing Delivery
- Cancel service
- A different issue
Contact for Sending Parcel
If you’re sending parcels, getting parcel or for shipping related problems, call this DX sending parcels contact number at 0333 241 5700. In the event you missed a parcel delivery and you also wish to arrange a redelivery, please contact this DX service amount to receive your answers.
DX Welsh speaking customers
Welsh speaking customers call at 0333 241 5700. The DX customer service opening hours from Monday to Friday 9am–6pm, Saturday to Sunday Closed. This number for customers who speak Welsh and available for people with hearing problems that are having enquiries about DX products and services. If you are calling from outside the United Kingdom, then contact your local parcel carrier.
Hopefully, We helped you to get some genuine records of DX phone number to directly contact DX customer service department.
People also ask
Is DX part of Royal Mail?
Is DX delivery part of Royal Mail? DX Delivery was established in 1970 as a competitor to Royal Mail and is publicly listed as part of the DX Group. DX specializes in Next Day delivery including pre-lunchtime and weekend premium options.
How late do DX delivery deliver?
Time of delivery is usually, but not exclusively, by 18:00 on the working day immediately following the weekday of collection. A working day is defined as Monday to Friday (excluding bank holidays)
DX Customer Reviews
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I would like to share my first experience about Parcelforce delivery service. I could report that its the worst delivery service I have ever experienced. This company failed in almost every level possible to provide reliable service to your customers and guaranty the protection for my parcel and worry-free service.
First, i ordered the collection - item was collected very late, 3-4h outside collection time window which was a full working day! (9am-4pm). When the courier came, he collected item recklessly, one hand, without being polite did not say anything and rushed out, I was already worried about my parcel.
Second, parcel was delivered by the end of the estimated delivery date, although I received message from recipient with disappointment as the item was completely damaged. It was a computer screen monitor. I packed my parcel carefully and trusted Parcelforce would take care of my item and if anything happens will cover damages. This company promotes they cover your item of 100£ inclusive with delivery anyway and that way take care of your item and you don’t need to worry about it. I thought it not very little cover but at least something (my ultra wide monitor value - 300£ at least). So I made a claim and they have rejected, noting that any computers, screens are not covered and excluded from this insurance!
At the end, I found it was impossible to get in touch with customer service, courier missed estimated collection time, rude personnel behaviour and not taking any accountability of the damages caused of Parcelforce poor delivery service.
They made my trust the company will take full responsibility and care of the item to be delivered with inclusive insurance, although deep in the T&C, of course they exclude cover for any item which has a screen and many more.
I would highly recommend to stay away from their services and do not take any risk of your item being damaged or lost as they just going to ignore you.
Very poor service and awfully dissapointed. I sent a parcel to dublin on the 20th of january on tracking it confirms it has been delivered but no update to date. these were presents for my nieces and it has been awful to have kids wait in ancticipation with no insight as to progress
CUstomer service is Null, I have had no information or even assistance despite constant email. Poor consideration for customer service
Overcharging on imports - much cheaper with Fedex or UPS. They do not respond to any comms, and they have ruined 3 businesses I know of. Time for a management change.
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