Halifax Customer Service

Customer service tips to calling & contacting Halifax faster. By contacting Halifax customer service number, you can get your common issues solved & customer reviews.

Halifax Phone Number

0345 720 3040 – Customer Service

You can reach Halifax customer support by calling 0345 720 3040 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Saturday: 7 am – 11 pm for Existing customers. And for new customer the helplines are available from Mon to Fri: 8 am-8 pm, Sat: 8 am-6 pm and Sun: 9 am-5 pm.

You can call Halifax customer service number and generally discuss for following topics

  • Bank Account
  • Credit Cards
  • Loans
  • Mortagages
  • Insurance
  • Travel
  • Online Services
  • Complaints

Halifax Customer Care Regular Business Hours

Weekdays (Monday – Friday: 8:00 am – 8:00 pm),
Weekends (Saturday: 8:00 am – 6:00 pm & Sunday: 9:00 am-5:00 pm)

What time does Halifax open and close?
Store hours today Opening Hours Closing Hours
Monday 8:00 am 8:00 pm
Tuesday 8:00 am 8:00 pm
Wednesday 8:00 am 8:00 pm
Thursday 8:00 am 8:00 pm
Friday 8:00 am 8:00 pm
Saturday 8:00 am 6:00 pm
Sunday 9:00 am 5:00 pm

Halifax Holiday Hours

The majority of Halifax stores generally stay open on the following holidays, though reduced hours may apply.

  • Valentine’s Day
  • Shrove Tuesday
  • St. Patrick’s Day
  • Good Friday
  • Mother’s Day
  • Memorial Day
  • Father’s Day
  • Labor Day
  • HallowHalifaxn
  • Veterans Day
  • Cyber Monday
  • Christmas Eve
What time does Halifax close?

All Halifax are CLOSED only on following public holidays

  • Thanksgiving Day
  • Christmas Day
  • Easter Monday
  • New Year’s day
  • Boxing day

Contact various departments of Halifax

Halifax bank account

Halifax bank account contact number is 0345 720 3040. The helplines are availables from Mon to Sat: 7 am – 11 pm for Existing customers. And for new customer the helplines are available from Mon to Fri: 8 am-8 pm, Sat: 8 am-6 pm and Sun: 9 am-5 pm. If you have any questions and inquiries about Halifax bank account dial this number 0345 720 3040 if calling within the UK. If calling from abroad, the number to dial is +44 (0)113 242 1984.

Halifax mortgage

If you have any query related to Halifax mortgage customer services, you can call on Halifax mortgage helpline number 0345 850 3705. Lines are open Monday to Friday 8 am – 8 pm and Saturday 9 am – 4 pm. They are closed on Sundays and Bank Holidays. If you want to talk to someone face to face, you’ll need to book an appointment beforehand. Either pop in to branch to make the appointment or book an appointment online and they will call you back to confirm a day and time.

Travel insurance

Halifax Travel insurance contact number is 0345 307 3801 for customers. Call Halifax phone number 0345 604 9839 if your policy was taken out before November 22, 2015.

Car insurance

If you have any car insurance related query or questions Call Halifax car insurance customer service number on 0330 018 9539. For existing customers, If you need to change any details or for renewal queries call on 0344 2090471. The helplines are open from Mon to Fri: 8 am-9 pm, Sat and public holidays: 9 am – 5 pm and Sun: 10 am-4 pm.

If you need to make a claim, please call on 0344 2090472.
For windscreen repairs and claims call on 0330 0181889.

General Problems that Halifax Customers Reports

  • Why has my card transaction been declined?
  • Do I need to activate my Halifax debit card?
  • Why has my online payment not been sent?
  • How much can I transfer from my Halifax account?
  • How can I change my arranged overdraft limit?
  • Why is my arranged overdraft being reduced?
  • I am having difficulty signing in to Online Banking.
  • How many money bags can I take to Halifax?
  • How do I complain to Halifax?

Common Problem Categories

  • Cancel transaction
  • Lost or Stolen card
  • Difficulty signing
  • A different issue

Halifax Customer Reviews

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Average rating:  
 30 reviews
 by Mr.M.Hampton on Halifax

I have tried unsuccessfully to send an enquiry to Halifax Customer Services helpline, email address as published on the website numerous times, and my email is being returned “rejected”. What is the point in me bothering? I do not have the time to sit endlessly on the end of a phone hoping to eventually get it answered.....life is too short. Absolutely hopeless Halifax.

 by Wendy jones on Halifax

My son has been treated appallingly by the Halifax. he had made an offer to clear a debt - had it accepted with a written confirmation that the rest of debt would be written off on receipt of the offer amount.This was paid immediately and he has now received a letter saying he owes the rest of the debt.Considering he has a brain injury and had sent all the proofs of this - I am appalled. This complaint has not been dealt with satisfactorily and I asked for a call of apology from James Graham within a week of 2-3-21 who sent the letter and have not received this. i was also told on 2nd March 21 that as they cant discuss this issue with me even though my son is in hospital there was a letter on the way to him which surprisingly has not arrived. Can you tell me where to take my complaint to now please? Thank you.

 by Sandra Anderson on Halifax

Service is useless Sent two emails to your email helpline desk Both were undelivered Have now sent a third em il Will wait and see if I get a response I tried the phone service I waited twenty five minutes to speak to someone who spoke over me and when I eventually got a answer ,he put the phone down on me As someone else said on the review “how do you get a response from Halifax”

About Halifax

Halifax is a British bank operating as a trading division of Bank of Scotland. It’s named after the city of Halifax, West Yorkshire where it had been founded as a building society in 1853.

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