Homebase Customer Service

Customer service tips to calling & contacting Homebase faster. By contacting Homebase customer service number, you can get your common issues solved & customer reviews.

Homebase Phone Number

0345 077 8888 – Customer Service

You can reach Homebase customer support by calling 0345 077 8888 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Mon to Fri 8:00 am – 6:00 pm, Sat: 9:00 am – 6:00 pm and Sun 10:00 am – 4:00 pm.

You can call Homebase customer service number and generally discuss for following topics

  • Delivery Information
  • Returns & Refunds
  • Gas appliances
  • Building & Hardware
  • Furniture
  • Kitchenware
  • Bathrooms & Plumbing
  • Kitchens
  • Garden & Outdoor
  • Complaints

Homebase Customer Care Regular Business Hours

Weekdays (Monday – Friday: 8:00 am – 6:00 pm),
Weekends (Saturday: 9:00 am – 6:00 pm & Sunday: 10:00 am – 4:00 pm)

What time does Homebase open and close?
Store hours today Opening Hours Closing Hours
Monday 8:00 am 6:00 pm
Tuesday 8:00 am 6:00 pm
Wednesday 8:00 am 6:00 pm
Thursday 8:00 am 6:00 pm
Friday 8:00 am 6:00 pm
Saturday 9:00 am 6:00 pm
Sunday 10:00 am 4:00 pm

Homebase Holiday Hours

The majority of Homebase stores generally stay open on the following holidays, though reduced hours may apply.

  • Valentine’s Day
  • Shrove Tuesday
  • St. Patrick’s Day
  • Good Friday
  • Mother’s Day
  • Memorial Day
  • Father’s Day
  • Labor Day
  • HallowHomebasen
  • Veterans Day
  • Cyber Monday
  • Christmas Eve
What time does Homebase close?

All Homebase are CLOSED only on following public holidays

  • Thanksgiving Day
  • Christmas Day
  • Easter Monday
  • New Year’s day
  • Boxing day

How to contact various departments of Homebase

Homebase customer service

Homebase customer service number is 0345 077 8888, the helplines are open from Mon to Fri 8:00 am – 6:00 pm, Sat: 9:00 am – 6:00 pm and Sun 10:00 am – 4:00 pm. Dial this number 0345 077 8888, for all queries whether it be your online order, feedback about thier service or you just want to ask them question. Another number that is provided for Ireland is 012477708.

Press Office

If you have any media related enquiries dial this number 01908 352 460. Or you can also contact by online at email address: [email protected].

Home delivery

They provide home delivery on selected merchandise across their ranges. Delivery for smaller items is charged at £5. For larger items which need 2 people to send them, the charge is £10. After placing the order, the supplier will contact you to arrange delivery.

General Problems that Homebase Customers Reports

  • When will my order be delivered?
  • I have not received my delivery?
  • Can I change my delivery address?
  • Can I add to an existing order?
  • How can I pay for my purchases?
  • How long do I have to return an item?
  • I have not received my refund?
  • How do I cancel my order?
  • I am having problems with my shopping basket?
  • Can I return something to Homebase without a receipt?
  • How do I complain to Homebase?

Common Problem Categories

  • Missing Item
  • Missing Delivery
  • Change order
  • Cancel order
  • Return
  • A different issue

Homebase Customer Reviews

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Average rating:  
 1 reviews
 by Robert McDade on Homebase UK

Ordered 2 metal. Tool drawers from Altrincham Homebase. They arrived with 8 nuts and bolts missing and a damaged rubber mat. I thought it would be easy to get the problem sorted out. But 6 days after contacting them they still hadn’t sent the parts. So i returned them
Very bad customer service lost the sale of £475. And i wont ever shop in Homebase again Awaiting chargeback from mastercard

About Homebase

Homebase is a British home improvement retailer and garden center. Founded in 1979, the business operates 249 shops across the united kingdom and Ireland.

Its product range includes decorating and painting plants, garden accessories and tools, and kitchens — available in-store or online at www.homebase.co.uk.

Hopefully, We helped you to get some genuine customer service numbers for Homebase

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