IKEA Email Support

Email support by IKEA customer service email @ customer.service@ikea.com.
Average reply time: (12 hours)

Why do customers write email to IKEA
  • Update account details
  • Complaint
  • Refund
  • Gas & electricity
  • Bills and Payments
  • Electricity Tariffs
  • Gas Tariffs
  • Home services
  • Security

Contact IKEA Email Service – customer.service@ikea.com

Send an email to customer support at customer.service@ikea.comCompose an email that includes all of the important information, such as an online order, track an order, and your contact information. Explain the issue in as much detail as possible and wait for a response from IKEA customer service.

As an alternative, you can email IKEA at one of the support email address given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, order details, date of birth, phone details etc.

Customer Service: customer.service@ikea.com

IKEA Customer Email Support

Email address customer.service@ikea.com
Mailing Department IKEA Customer Service
Customer service hours Monday – Friday: 8:00 am – 8:00 pm, Saturday: 8:00 am – 6:00 pm & Sunday: Closed
Is Call-back available No
Normal response time 12 Hours
Alternate methods phonewebsocial media
Quality of help 89%
Best phone number 0203 645 0000

Contacting IKEA – by Email or otherwise

Even though customer.service@ikea.com is IKEA ’s best email, you will find 6 complete ways of getting in contact with them. Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for IKEA . If you feel this information is wrong or know of other ways to get ikea.com, please let us know so we can discuss with other consumers.

IKEA Head Office Contact Number

Corporate Head office address of IKEA Limited.

IKEA, Customer Support Centre, Kingston Park, Peterborough, PE2 9ET, United Kingdom

For any general inquiries, please contact IKEA head office number: 0203 645 0000

People also ask

How do I get in touch with Ikea UK?
Phone number: 020 3645 0000.

Does IKEA have a complaints department?
Having problems with IKEA? Use Resolver to make a complaint. It’s quick, easy and (best of all) it’s free.

Why is it so hard to contact IKEA?
The company blames a huge leap in online demand, coupled with Covid-related supply chain problems, which, in turn, doubled calls to its contact centre. “We know that this experience does not live up to our expectations for our customers, and we have been working extremely hard to resolve these issues,” it says.

Can someone else collect my IKEA order?
If someone is collecting your order on your behalf, please make sure they have the original email confirmation. For collection at an external DPD pick-up point please follow your order confirmation email instructions.

Is IKEA delivery trustworthy?
IKEA has a consumer rating of 3.3 stars from 298 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with IKEA most frequently mention high quality, fast delivery and good value.

IKEA Customer Reviews

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Average rating:  
 3 reviews
 by Adina on IKEA

Items delivered in the wrong gap hours
Wrong Items being delivered and no one available to collect them back even I insisted there is no room to keep them and it's not child safe to pile them in my livingroom as I have 2 children under 2 years old.
Not GDPR compliant as I can see the other person's name and adress on the label
Very poor customer service

 by Useless on IKEA

Email gets sent straight back, only chance to return broken goods are to ring, but noone picks up. Terrible customer service

 by Bewhit on IKEA

Just visited Ikea Edmonton - was charged twice for one item. Store was a mess, items on display but not for sale, trolleys for restocking abandoned everywhere and blocking the aisles, nobody staffing the food checkout. Have spent 20 minutes trying to complain, email given does not work

More Ways to Contact IKEA

IKEA Phone Number
IKEA Customer Service
All Contacts of IKEA
Live Chat Support of IKEA
Social Media support of IKEA
IKEA Help Pages