John Lewis Customer Service

Customer service tips to calling & contacting John Lewis faster. By contacting John Lewis customer service number, you can get your common issues solved & customer reviews.

John Lewis Phone Number

03456 049 049Customer Service

You can reach John Lewis customer support by calling 03456 049 049 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours 7:00 am – 11:00 pm, 7 days a week.

You can call John Lewis customer service number and generally discuss for following topics

  • Cancel order
  • Change order
  • Returns & Refunds
  • Delivery
  • Track an order
  • Complaint
  • Feedback about your experiences in-store or with a particular product

John Lewis Customer Care Regular Business Hours

Weekdays (Monday – Friday: 7:00 am – 11:00 pm),
Weekends (Saturday – Sunday: 7:00 am – 11:00 pm)

What time does John Lewis open and close?

Store hours today Opening Hours Closing Hours
Monday 7:00 am 11:00 pm
Tuesday 7:00 am 11:00 pm
Wednesday 7:00 am 11:00 pm
Thursday 7:00 am 11:00 pm
Friday 7:00 am 11:00 pm
Saturday 7:00 am 11:00 pm
Sunday 7:00 am 11:00 pm

John Lewis Holiday Hours

The majority of John Lewis stores generally stay open on the following holidays, though reduced hours may apply.

  • Valentine’s Day
  • Shrove Tuesday
  • St. Patrick’s Day
  • Good Friday
  • Mother’s Day
  • Memorial Day
  • Father’s Day
  • Labor Day
  • Veterans Day
  • Cyber Monday
  • Christmas Eve

What time does John Lewis close?

All John Lewis are CLOSED only on following public holidays

  • Thanksgiving Day
  • Christmas Day
  • Easter Monday
  • New Year’s day
  • Boxing day

John Lewis Customer Service

John Lewis Customer Service number is 03456 049 049, the helplines are available 7:00 am – 11:00 pm, 7 days a week. Dial this number if you have any issue with John Lewis products or services. When you want to track your order, return, exchange, making a payment, to change or cancel it call this John Lewis customer service number.

Customers living abroad can contact on 03456 049 049.

Contact John Lewis for Account Support

Signing up for an John Lewis account

For any account help, you have to sign in first using this John Lewis login link. If you can’t have account at, you can create new account easily. After Signing up you can ask for following help.

  • Online billing
  • Important account information by email
  • FREE text or email notifications
  • Update your personal details
  • Fully secure online payments

My John Lewis

My John Lewis contact number is 0345 610 0312. Dial this number, if you have any enquiries about the My John Lewis membership card. My John Lewis is more than just a membership card. It makes it possible to get the most out of shopping with John Lewis by giving you rewards and treats during the year.

Contact John Lewis Shops

John Lewis Shops contact number is 0345 602 5329, the lines are opens from Monday – Friday: 8 am – 9 pm, Saturday: 8 am – 8 pm, Sundays & Bank Holidays: 10 am – 6 pm. Call this number if any problems with John Lewis shop, products & services.

General Problems that John Lewis Customers Reports

  • Can you exchange in John Lewis without a receipt?
  • Does John Lewis take compliments vouchers?
  • Can you use John Lewis vouchers at Kuoni?
  • Is my John Lewis Gift Card valid?
  • How long do John Lewis returns take?
  • Can I get a refund if I don’t have a receipt?
  • How can I check balance on my gift card?
  • How do I complain to John Lewis?

Common Problem Categories

  • Exchange item
  • Change order
  • Cancel order
  • Return & Refund
  • Gift card balance
  • A different issue

People also ask

Does John Lewis have good customer service?
Its customers particularly value Partners’ product knowledge and advice, which is why they voted John Lewis top in a consumer satisfaction survey by Verdict Research in 2006 and have placed them first for service every year since the survey began.

Can you order from John Lewis over the phone?
If the product you want is available, then you can place an order over the phone and choose whether to pick it up or have it delivered.

What time is very customer service open?
Click here for details (lines are open Monday to Friday 8am – 8pm and Saturday 8am – 6pm).

Are John Lewis returns free?
Are John Lewis returns free? Returns using Collect+ delivered by Yodel are free of charge. Just attach your returns label and pop into one of our Collect+ delivered by Yodel locations. Alternatively, you can also return your items directly in store without charge.

John Lewis Customer Reviews

Submit your review

Create your own review

Average rating:  
 1 reviews
 by John graham on John Lewis UK

Placed order ...confirmed.
Then out of stock.
Taking money 2 hrs on phone useless. Whatsapp no response
Now the worst retailer

About John Lewis

John Lewis & Partners is a chain of high-end department stores operating throughout the uk. It was produced by Spedan Lewis, son of the founder, John Lewis, in 1929. It’s now the biggest co-operative in the UK.

Hopefully, We helped you to get some genuine customer service numbers for John Lewis

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