Email Support

Email support by customer service email @
Average reply time: (12 hours)

Why do customers write email to

  • Update account details
  • Complaint
  • Pay as You Go
  • Delivery
  • Track Your Order
  • Return / Exchange
  • Sales Enquiries
  • Order Queries

Contact Email Service –

Send an email to customer support at an email that includes all of the important information, such as a track an order, return / exchange, sales inquiries and your contact information. Explain the issue in as much detail as possible and wait for a response from customer service.

As an alternative, you can email at one of the support email address given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, order details, date of birth, phone details etc.

Customer Service: Customer Email Support

Email address
Mailing Department Customer Service
Customer service hours Mon to Fri: 8:00 am – 7:00 pm, Sat: 9:00 am – 6:00 pm and Sun: 10:00 am – 5:00 pm
Is Call-back available No
Normal response time 12 Hours
Alternate methods phonewebsocial media
Quality of help 84%
Best phone number 0330 678 0520

Contacting – by Email or otherwise

Even though is ’s best email, you will find 6 complete ways of getting in contact with them. Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for . If you feel this information is wrong or know of other ways to get, please let us know so we can discuss with other consumers. Head Office Contact Number

Corporate Head office address of Limited.

1 Portal Way, London W3 6RS, United Kingdom
For any general inquiries, please contact head office number: 0330 678 0520

People also ask

How do I end my iD contract?
Simply log in, go to the ‘My account’ page, and on the ‘Manage my plan’ tile click ‘End my plan’. Please be aware that we need at least 30 day’s notice before your contract ends*.

Can you speak to anyone at iD Mobile?
You can use any telephone number with online chat, and type “talk to a person” once you’re connected (to avoid the bot). If online chat doesn’t work on your smartphone, try another device like a tablet, iPad or laptop. You can also speak to iD Mobile using Facebook or Twitter.

Why is Carphone Warehouse closing?
However, the group announced plans in April to shut the 35-strong airport shop business as a result of trading difficulties because of the pandemic and the end of tax-free tourist shopping. It also axed all its 531 standalone Carphone Warehouse outlets last year, instead keeping the name as shops within larger shops. Customer Reviews

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 by Deborah Lees on

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