O2 Customer Service

Customer service tips to calling & contacting O2 faster. By contacting O2 customer service number, you can get your common issues solved & customer reviews.

O2 Phone Number

0344 809 0202 – Customer Service

You can reach O2 customer support by calling 0344 809 020 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday – Friday 8:00 am to 8:00 pm Saturday & Sunday 09:00 am to 5:00 pm.

You can call O2 customer service number and generally discuss for following topics

  • Setup service
  • Cancel service
  • Track an Order
  • Account and Billing
  • Activate Sim
  • Delivery and Collection
  • Return and Repair
  • Change plan
  • Network Issue
  • Device Support
  • Complaints

O2 Customer Care Regular Business Hours

Weekdays (Monday – Friday: 8:00 am – 8:00 pm),
Weekends (Saturday: 9:00 am – 5:00 pm & Sunday: 9:00 am – 5:00 pm)

What time does O2 open and close?

Store hours today Opening Hours Closing Hours
Monday 8:00 am 8:00 pm
Tuesday 8:00 am 8:00 pm
Wednesday 8:00 am 8:00 pm
Thursday 8:00 am 8:00 pm
Friday 8:00 am 8:00 pm
Saturday 9:00 am 5:00 pm
Sunday 9:00 am 5:00 pm

O2 Holiday Hours

The majority of O2 stores generally stay open on the following holidays, though reduced hours may apply.

  • Valentine’s Day
  • Shrove Tuesday
  • St. Patrick’s Day
  • Good Friday
  • Mother’s Day
  • Memorial Day
  • Father’s Day
  • Labor Day
  • Halloween
  • Veterans Day
  • Cyber Monday
  • Christmas Eve
What time does O2 close?

All O2 are CLOSED only on following public holidays

  • Thanksgiving Day
  • Christmas Day
  • Easter Monday
  • New Year’s day
  • Boxing day

O2 customer service

O2 customer service number is 0344 809 0202, dial this number for contact the O2 General Enquiries customer service team. This number is also use for payment queries, bill, upgrading your phone and more.  The helplines are open from Monday – Friday 8:00 am to 8:00 pm Saturday & Sunday 09:00 am to 5:00 pm.

Pay as you Go

If you have queries regarding Pay as you Go department, you can get in touch O2 pay as you go team members easily. You simply have to call on O2 pay as you go contact number 4445 from your O2 mobile. In case you are using a landline then just dial the O2 contact phone number 0344 809 0222.

If you are a customer staying in abroad and you have any queries regarding the O2 pay as you go service then simply call on O2 telephone number +44 7860 980 202.

The helpline is open from Monday – Friday 8:00 am to 8:00 pm Saturday & Sunday 09:00 am to 5:00 pm.

O2 Web Top Up

If you have any problem or query regarding this department to visit on Web Top Up department webpage.

Pay As You Go Topping Up

If you have any other questions about topping up your Pay As You Go account:

Call 4445 free from your mobile
Call 0344 809 0222 from any other phone (standard rates apply)

Checking your balance

The easiest way to check your balance, is by signing into My O2, online or through the app.

Otherwise, you can try one of the following:

  • Press Hotkey 2 on your mobile phone
  • Key *#10# then press the call button
  • Dial 4444 for free from your mobile.

O2 Home Broadband Customer Service

If you’ve moved your services to Sky, please visit contactus.sky.com for options.

Mobile Broadband Customer Service

For questions and concerns about your mobile broadband service and you’re an O2 mobile customer, please call your normal Customer Service number.

If you’re not an O2 Mobile customer, please choose one of the numbers below:

Pay Monthly Mobile Broadband: 0344 809 0202
Pay As You Go Mobile Broadband: 0344 8090 222
Business Mobile Broadband: 0800 977 7337

General Problems that O2 Customers Reports

  • How do I get a free upgrade on o2?
  • How do I activate my pay as you go SIM?
  • Can I upgrade my phone 02?
  • How do I check my o2 account?
  • Can I leave my o2 contract early?
  • Can I change my o2 pay as you go to pay monthly?
  • How do I claim on my o2 insurance?
  • How do I top up o2 pay as you go?
  • What is the o2 account number?
  • Does o2 offer home broadband?
  • How do I complain to o2

Common Problem Categories

  • Upgrade Device
  • Cancel Service
  • Active Sim
  • A different issue

People also ask

Does O2 still have live chat?
The phone and live chat can be used for faster turnaround time and have less than 3 minutes of waiting time. Email requests can take between 2 to 3 business days to be handled. You can call them at 0344-809-0202 or call 4445 if calling from your O2 phone.

Is O2 202 number free?
Get in touch by calling us on 202, free from your O2 phone, or on 0344 809 0202 from any other phone. We’ll do the rest.

Is O2 down in UK?
O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Does O2 have an email address?
Unfortunately O2 withdrew email support quite some time ago which beggars belief from a communications company. The only ways of communicating with customer service are via the Contact us link.

Are you charged for 0300 numbers?
0300 numbers were introduced by Ofcom as an alternative number for organisations, who wish to offer their consumers a single, trusted point of contact. The cost of calling 0300 numbers is the same as calling a standard landline number, be it from a landline or mobile.

O2 Customer Reviews

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Average rating:  
 1 reviews
 by Joanne on O2

I cant actualy speak to someone about my bill every number i ring sends me to automated payment

About O2

O2 UK is a telecommunications services provider in the United Kingdom. O2 is the second largest UK mobile network operator, after EE. The company, together with BT Group’s mobile telecommunications businesses in Germany, Ireland and the Netherlands, was part of the BT Wireless division.

Hopefully, We helped you to get some genuine customer service numbers for O2

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