River Island Customer Service

Customer service tips to calling & contacting River Island faster. By contacting River Island customer service number, you can get your common issues solved & customer reviews.

River Island Phone Number

0344 576 6444 – Customer Service

You can reach River Island customer support by calling 0344 576 6444 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Sunday: 9:30 am – 8:00 pm.

You can call River Island customer service number and generally discuss for following topics

  • Payments
  • Delivery
  • Cancel Order
  • Returns & Refunds
  • Change Address
  • Track an Order
  • Complaints

River Island Customer Care Regular Business Hours

Weekdays (Monday – Friday: 9:30 am – 8:00 pm),
Weekends (Saturday & Sunday: 9:30 am – 8:00 pm)

What time does River Island open and close?

Store hours today Opening Hours Closing Hours
Monday 9:30 am 8:00 pm
Tuesday 9:30 am 8:00 pm
Wednesday 9:30 am 8:00 pm
Thursday 9:30 am 8:00 pm
Friday 9:30 am 8:00 pm
Saturday 9:30 am 8:00 pm
Sunday 9:30 am 8:00 pm

The majority of River Island stores generally stay open on the following holidays, though reduced hours may apply.

  • Valentine’s Day
  • Shrove Tuesday
  • St. Patrick’s Day
  • Good Friday
  • Mother’s Day
  • Memorial Day
  • Father’s Day
  • Labor Day
  • Halloween
  • Veterans Day
  • Cyber Monday
  • Christmas Eve

What time does River Island close?

All River Island are CLOSED only on following public holidays

  • Thanksgiving Day
  • Christmas Day
  • Easter Monday
  • New Year’s day
  • Boxing day

River Island customer service

River Island customer service number is 0344 576 6444, dial this number to make changes to your order, or for general questions or inquiry about River Island services. The helplines are open from Mon – Sun: 08.00 am – 08.00 pm.

International Customers: dial this number +44 344 576 6444.

Return Department

If you have any problem or query regarding this department to visit on return department webpage.

Return Policy

  • Items can be returned within 28 days of delivery or store purchase
  • You’ll need your original receipt or dispatch confirmation email
  • Items should be clean, unworn and with tags still attached

Contact River Island for Account Support

Signing up for an River Island account

For any account help, you have to sign in first using this River Island login link. If you can’t have account at riverisland.com, you can create new account easily. After  Signing up you can ask for following help.

  • Online Order
  • Update your personal details
  • Track an Order
  • Canel Order

General Problems that River Island Customers Reports

  • Where is my order?
  • How long do River Island keep deliveries?
  • What are my delivery and collection options?
  • What is your returns policy and how do I return?
  • Can I send a gift to a friend?
  • Do I need to pay for my return?
  • Can I exchange an item?
  • Can I change my delivery address?
  • Do you refund delivery charges?
  • How can I pay on your site?
  • Where can I find information about River Island sizing?
  • How do I complain to River Island?

Common Problem Categories

  • Change Address
  • Cancel Order
  • A different issue

People also ask

How do I contact River Island?
(0) 344 576 6444

Is River Island website down today?
Riverisland.com is UP and reachable by us.

Who is the owner of River Island?
Bernard Lewis

Who are river islands main competitors?
riverisland.com top 5 competitors in August 2022 are: newlook.com, next.co.uk, asos.com, debenhams.com, and more.

River Island Customer Reviews

Submit your review

Create your own review

Average rating:  
 1 reviews
 by Tina Marie on River Island, UK

I absolutely love your store and clothes.

About River Island

With over 60 years of fashion retailing experience, River Island is one of the most well-known and loved brands on the High Street. Set up in 1948, by Bernard Lewis and his brothers in London.

Hopefully, We helped you to get some genuine customer service numbers for River Island

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