Topshop Customer Service

Customer service tips to calling & contacting Topshop faster. By contacting Topshop customer service number, you can get your common issues solved & customer reviews.

Topshop Phone Number

0344 984 0264Customer Service

You can reach Topshop customer support by calling 0344 984 0264 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday: 9:00 am to 9:00 pm (UK time), Saturday and Sunday: 9:00 am to 6:00 pm (UK time). UK Bank Holidays – 9:00 am to 5.30 pm (UK time).

You can call Topshop customer service number and generally discuss for following topics

  • Payments
  • Online Account
  • Delivery
  • Topshop Returns
  • Track an Order
  • Missing Order
  • Missing Item
  • Complaints
  • A different task

Topshop Customer Care Regular Business Hours

Weekdays (Mon to Friday: Open 9:00 am to 9:00 pm (UK time)),
Weekends (Saturday – Sunday : 9:00 am to 6:00 pm (UK time))

What time does Topshop open and close?

Store hours today Opening Hours Closing Hours
Monday 9:00 am 9:00 pm
Tuesday 9:00 am 9:00 pm
Wednesday 9:00 am 9:00 pm
Thursday 9:00 am 9:00 pm
Friday 9:00 am 9:00 pm
Saturday 9:00 am 6:00 pm
Sunday 9:00 am 6:00 pm

Topshop Holiday Hours

The majority of Topshop stores generally stay open on the following holidays, though reduced hours may apply.

  • Valentine’s Day
  • Shrove Tuesday
  • St. Patrick’s Day
  • Good Friday
  • Mother’s Day
  • Memorial Day
  • Father’s Day
  • Labor Day
  • Veterans Day
  • Cyber Monday
  • Christmas Eve

What time does Topshop close?

All Topshop are CLOSED only on following public holidays

  • Thanksgiving Day
  • Christmas Day
  • Easter Monday
  • New Year’s day
  • Boxing day

Contact Topshop for Account Support

Signing up for an Topshop account

For any account help, you have to sign in first using this Topshop login link. If you can’t have account at, you can create new account easily. After  Signing up you can ask for following help.

  • Online billing
  • Important account information by email
  • FREE text or email notifications
  • Update your personal details
  • Set up and manage Direct Debits
  • Fully secure online payments

Topshop customer service

Topshop customer service phone number is 0344 984 0264. If have any problem or to get general information about Topshop, topshop products, returns & refunds, payment, online account or any services. Their Help and Support pages are easy to use and are the quickest way to find the answers to their frequently asked questions.

Online Order

You can easily place the orders online using the webpage. Alternatively, you can also call the Topshop contact number 0344 984 0264 if you have an enquiry about shopping online at

Topshop Card Services

Topshop Card Services can be contacted on 0333 220 2507. Calls are charged at a standard national rate. Call costs from mobiles and other operators may vary so please check before calling. Helplines are open 7 days a week, 8 am to 9 pm.

You can also contact by online. You can send a message online by logging into your online account manager. If you do not receive your Topshop Card within 10 working days of a successful application, you should make NewDay aware by calling Topshop Card Services on 0333 220 2507.

General Problems that Topshop Customers Reports

  • How do I check the balance of my Gift Card?
  • Can I cancel my order?
  • How do I create an account?
  • Can I use a Gift Card to pay online?
  • How do I return a faulty product?
  • Can I return a purchase to a store outside of the UK?
  • How can I pay my Account card?
  • Where can I find my tracking number?
  • How do I complain to Topshop?

Common Problem Categories

  • Online Order
  • Track an order
  • Cancel order
  • Change order
  • Missing item
  • Faulty product
  • Returns & Refunds
  • A different issue

People also ask

Is there Topshop UK?
TOPSHOP (originally Top Shop) is a British fashion brand for women’s clothing, shoes and accessories.

Can you still buy from Topshop online?
Will you still be able to buy Topshop clothes? Shoppers will still be able to access merchandise sold by the Topshop, Topman and Miss Selfridge brands.

Topshop Customer Reviews

Submit your review

Create your own review

Average rating:  
 5 reviews
 by Frankie on Topshop

Absolute liars and cheaters!!! Maybe the reason why are you closing is because you are cheating your customers. I recieved a gift card for 40 pounds, went to a store today only to find out that I can redeem only 50% of the purchase because you are closing. Well if you are changing terms as you please that no wonder. Rot in hell you corporate greedy c**ts!!!

 by Migena on Topshop

i am very satisfied with their quality, however their customer service could not be worse. i have sent more than 6 emails in regards to my latest order which has not been delivered yet and seems like i am doing monologue. No reply or feedback where my order is and/or what is their proposal in this case.

 by Anne K on Topshop

I have lost my returns label and have spent the best part of the morning trying to find where I can reprint it. This has to be the worst and most unhelpful website service I have ever dealt with. I will never never order from TopShop again.

About Topshop

Topshop is a British multinational fashion retailer of clothing, shoes, make-up and accessories. Topshop has around 510 shops including those that are franchised; over 300 shops are located in the UK. It operates across 37 countries and via online operations in a number of markets.

Hopefully, We helped you to get some genuine customer service numbers for Topshop

More Ways to Contact Topshop

Topshop Email
Topshop Phone Number
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