Topshop Email

Email support by Topshop customer service email @
Average reply time: (12 hours)

Why do customers write email to Topshop
  • Update account details
  • Complaint
  • Refund
  • Payments
  • Return
  • Online Payment Security

Contact Topshop Email Service –

Send an email to customer support at customer.service@topshop.comCompose an email that includes all of the important information, such as a Topshop product or service, and your contact information. Explain the issue in as much detail as possible and wait for a response from Topshop customer service.

As an alternative, you can email Topshop at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, order details, date of birth, phone details etc.

Customer Service:


Customer Service (Arcadia Group) –

Financial Ombudsman:

Topshop Info:


Topshop Customer Email Support

Email address
Mailing Department Topshop Customer Service
Customer service hours Monday to Friday: 9:00 am to 9:00 pm, Saturday and Sunday: 9:00 am to 6:00 pm
Is Call-back available No
Normal response time 12 Hours
Alternate methods phonewebsocial media
Quality of help 91%
Best phone number 0344 984 0264

Contacting Topshop – by Email or otherwise

Even though is Topshop’s best email, you will find 6 complete ways of getting in contact with them. Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Topshop. If you feel this information is wrong or know of other ways to get, please let us know so we can discuss with other consumers.

Topshop Head Office Contact Number

Corporate Head office address of Topshop Limited.

Topshop Colegrave House, 70 Berners Street, London W1T 3NL

For any general inquiries, please contact Scottish Power head office number: 0844 243 0000

People also ask

Is there Topshop UK?
TOPSHOP (originally Top Shop) is a British fashion brand for women’s clothing, shoes and accessories. It was part of the Arcadia Group, controlled by Sir Philip Green, but went into administration in late 2020 before being purchased by ASOS on 1 February 2021.

Can you still buy from Topshop online?
Will you still be able to buy Topshop clothes? Shoppers will still be able to access merchandise sold by the Topshop, Topman and Miss Selfridge brands. However, these will now be sold as part of the wider Asos site and shoppers will no longer be able to shop for products in store or on the brands’ previous websites.

Is ASOS now Topshop?
Asos bought Topman and Topshop in February 2021, in the dying days of the Arcadia Group.

Has Topshop closed UK?
But no more. His Arcadia group collapsed into administration last November, putting more than 13,000 jobs in peril and spelling the end of a retailing empire that included Topshop, Topman, Miss Selfridge, Dorothy Perkins, Evans and Burton.

Why does ASOS need Topshop?
The Topshop deal is a way for Asos to boost its market share fast by taking control of a brand that already performs well within its core market of fashion-savvy consumers in their 20s. While Topshop has lost its sheen in recent years, it’s a brand name that still carries a strong cachet with a whole generation.

Topshop Customer Reviews

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Average rating:  
 5 reviews
 by Frankie on Topshop

Absolute liars and cheaters!!! Maybe the reason why are you closing is because you are cheating your customers. I recieved a gift card for 40 pounds, went to a store today only to find out that I can redeem only 50% of the purchase because you are closing. Well if you are changing terms as you please that no wonder. Rot in hell you corporate greedy c**ts!!!

 by Migena on Topshop

i am very satisfied with their quality, however their customer service could not be worse. i have sent more than 6 emails in regards to my latest order which has not been delivered yet and seems like i am doing monologue. No reply or feedback where my order is and/or what is their proposal in this case.

 by Anne K on Topshop

I have lost my returns label and have spent the best part of the morning trying to find where I can reprint it. This has to be the worst and most unhelpful website service I have ever dealt with. I will never never order from TopShop again.

More Ways to Contact Topshop

Topshop Customer Service
Topshop Phone Number
All contacts Topshop
Topshop Help Desk
Topshop on Social Media