Topshop Email

Email support by Topshop customer service email @ [email protected].
Average reply time: (12 hours)

Why do customers write email to Topshop
  • Update account details
  • Complaint
  • Refund
  • Payments
  • Return
  • Online Payment Security

Contact Topshop Email Service – [email protected]

Send an email to customer support at [email protected]Compose an email that includes all of the important information, such as a Topshop product or service, and your contact information. Explain the issue in as much detail as possible and wait for a response from Topshop customer service.

As an alternative, you can email Topshop at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, order details, date of birth, phone details etc.

Customer Service: [email protected]

Press: [email protected]

Customer Service (Arcadia Group) – [email protected]

Financial Ombudsman: [email protected]

Topshop Info: [email protected]

Feedback: [email protected]

Topshop Customer Email Support

Email address[email protected]
Mailing DepartmentTopshop Customer Service
Customer service hoursMonday to Friday: 9:00 am to 9:00 pm, Saturday and Sunday: 9:00 am to 6:00 pm
Is Call-back availableNo
Normal response time12 Hours
Alternate methodsphonewebsocial media
Quality of help91%
Best phone number0344 984 0264

Contacting Topshop – by Email or otherwise

Even though [email protected] is Topshop’s best email, you will find 6 complete ways of getting in contact with them. Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Topshop. If you feel this information is wrong or know of other ways to get, please let us know so we can discuss with other consumers.

Topshop Head Office Contact Number

Corporate Head office address of Topshop Limited.

Topshop Colegrave House, 70 Berners Street, London W1T 3NL

For any general inquiries, please contact Scottish Power head office number: 0844 243 0000


Topshop Customer Reviews

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Average rating:  
 4 reviews
 by Migena on Topshop

i am very satisfied with their quality, however their customer service could not be worse. i have sent more than 6 emails in regards to my latest order which has not been delivered yet and seems like i am doing monologue. No reply or feedback where my order is and/or what is their proposal in this case.

 by Anne K on Topshop

I have lost my returns label and have spent the best part of the morning trying to find where I can reprint it. This has to be the worst and most unhelpful website service I have ever dealt with. I will never never order from TopShop again.

 by MRS. HETT on Topshop

Purchased a top with in the selfridges store at the Trafford centre. Didn't like it on . Decided to return the item went to the Denton .store to be told it couldn't be returned. After speaking to the Manageress she claimed it still couldn't be returned by this point i was seething . 😡. Drove all the way back to the Trafford centre to be told it should have been returned regardless where it was purchased. Not happy 1 bit . Exstreamly poor cumication. Exstreamly poor staff

More Ways to Contact Topshop

Topshop Customer Service
Topshop Phone Number
All contacts Topshop
Topshop Help Desk
Topshop on Social Media