Virgin Media Email

Email support by Virgin Media customer service email @ [email protected]
Average reply time: (12 hours)

Why do customers write email to Virgin Media
  • Update account details
  • Complaint
  • Refund
  • Bills and Payments
  • Home services
  • Security
  • Upgrade

Contact Virgin Media Email Service – [email protected]

Send an email to customer support at [email protected]Compose an email that includes all of the important information, such as an Installation, Tariffs, Payment and your contact information. Explain the issue in as much detail as possible and wait for a response from Virgin Media customer service.

As an alternative, you can email Virgin Media at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, order details, date of birth, phone details etc.

Customer Service: [email protected]

Virgin Media Customer Email Support

Email address [email protected]
Mailing Department Virgin Media Customer Service
Customer service hours Monday – Friday: 8:00 am – 8:00 pm, Saturday: 8:00 am – 6:00 pm & Sunday: Closed
Is Call-back available No
Normal response time 12 Hours
Alternate methods phonewebsocial media
Quality of help 90%
Best phone number 0800 073 3000

Contacting Virgin Media – by Email or otherwise

Even though [email protected] is Virgin Media’s best email, you will find 6 complete ways of getting in contact with them. Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Virgin Media. If you feel this information is wrong or know of other ways to get, please let us know so we can discuss with other consumers.

Virgin Media Head Office Contact Number

Corporate Head office address of Virgin Media Limited.

Media House, Bartley Wood Business Park, Hook, RG27 9UP

For any general inquiries customer support, please contact Virgin Media head office number: 0345 454 1111


Virgin Media Customer Reviews

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Average rating:  
 3 reviews
 by Shellybzl on Virgin Media

My internet disconnects my phone when I walk out of the lounge. My house is small and it’s about 13 foot to my kitchen and it’s gone. It’s so frustrating when your paying for a service your not getting.

 by Aleksa Stefanovic on Virgin Media

I have forgotten what buffering is. I can even get a connection up the garden. I find the tivo box user friendly, despite what one of their closest rivals saying whilst trying to pressure me to go back to them.

 by David on Virgin Media

They came in my brand new house and made a huge mark/scratch on the wooden floor and black marks on the wall! They took pictures the same day and after a month the answer to my complaint was: there is no evidence that was our fault

More Ways to Contact Virgin Media

Virgin Media Customer Service
Virgin Media Phone Number
All contacts of Virgin Media
Virgin Media Help Desk
Virgin Media on Social Media
Contact Virgin Media Through Live Chat