Virgin Media Live Chat

How to chat with Virgin Media? Here is the Virgin Media Live chat link buy using you can chat with Agent.

Use above link to launch chat
Chat Hours : Monday to Friday: 8:00 am – 8:00 pm, Saturday, Sunday: 8:00 am – 6:00 pm.

Select start chatting if you have any problem, Upgrade & General Support, Technical issues, Refund & Sales . To connect with an Virgin Media representative through a messenger service, click this Live chat link and select your appropriate option Upgrade, Bills and Payments, Account, Home services. After choosing your option, explain your problem by typing it into the text box and hit send. When you’re done with the conversation, request that the representative emails a transcript of your discussion to you for your records.

Why did you want to chat with Virgin Media?

Chat Topics

  • General Support
  • Refunds
  • Bills and Payments
  • Upgrade
  • Installation
  • Home services
  • For different reason

This is especially helpful for recurring problems, Installation issues, which can require your attention immediately. Sometimes, the representative can do it for you remotely. This is also very helpful if you’re in a location where you aren’t able to talk on your phone, like a busy coffee shop or a quiet library.

Popular chat topics by Virgin Media Recent Customers

Solved: Installation
Solved: Change service.
Solved: Upgrade
Solved: Cancel Subscription
Solved: Cancel service.
Chat for a different reason

Virgin Media Live Chat Support Statistics

Virgin Media Live Chat Link
Mailing Department Virgin Media Customer Service
Customer service hours Monday to Friday: 8:00 am – 8:00 pm, Saturday, Sunday: 8:00 am – 6:00 pm
Is Call-back available No
Normal response time a few minutes
Alternate methods phoneemailwebsocial media
Quality of help 89%
Best phone number 0345 454 1111

Contacting Virgin Media – by Chat or otherwise

Even though Virgin Media Live chat Support is great, you will find 5 complete ways of getting in contact with them. Apart from chat, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Virgin Media UK. If you feel this information is wrong or know of other ways to get Virgin Media, please let us know so we can discuss with other consumers.

People also ask

Do Virgin Media still have live chat?
The live chat option is available in the middle of the page. Once you write your question in the box and click on the “Chat Now” button, it will connect you directly to one of the agents of the support team.

How do I speak to someone at Virgin Media?
If you’re having issues with Virgin Media’s on-demand streaming service you can either call the main customer service line on 0345 454 1111 where you’ll be able to speak to one of the many knowledgeable Virgin representatives or you can take a look at the relevant guide on the help section of Virgin Media’s website.

Is there a UK Virgin Media Call Centre?
Simply call us on 0800 052 2001.

What time does Virgin Media Live chat open?
When is the chat service available? Our team is available Monday until Sunday, 8am until 10pm. We aim to get back to you as soon as we can, but this might take longer if you get in touch outside of our opening hours.

How long does it take for Virgin to reconnect?
When we receive your payment, we’ll aim to restore your services within 3 hours. Remember, some payment methods can take longer than others. If you’ve used a credit or debit card, we should receive your payment pretty much immediately.

Virgin Media Customer Reviews

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Average rating:  
 4 reviews
 by Ken McDonald on Virgin Media, UK

New broadband installation - I had an engineer appointment for between 1pm & 6pm on Monday July 11th so I took a half day off work , travelled 30 miles from home (60 mile round trip) to my new unfurnished holiday apartment and waited for 5 hours sitting on the window sill only for the engineer not to call. Filed a complaint via their website - no contact from them.

I will now take my business elsewhere.

 by Shellybzl on Virgin Media, UK

My internet disconnects my phone when I walk out of the lounge. My house is small and it’s about 13 foot to my kitchen and it’s gone. It’s so frustrating when your paying for a service your not getting.

 by Aleksa Stefanovic on Virgin Media, UK

I have forgotten what buffering is. I can even get a connection up the garden. I find the tivo box user friendly, despite what one of their closest rivals saying whilst trying to pressure me to go back to them.

Hopefully, We helped you to get some genuine Contact numbers for Virgin Media Customer Service.

More Ways to Contact Virgin Media

Virgin Media Customer Service
Email Support of Virgin Media
Virgin Media Phone Number
All contacts of Virgin Media
Virgin Media Help Desk
Virgin Media on Social Media