Email support by Matalan customer service email @ cs@matalanonline.co.uk.
Average reply time: (10 hours)
Why do customers write email to Matalan
- Update account details
- Complaint
- Refund
- Product Recall
- Upgrade Checker
- Press
- Buying online
- Deliveries
Contact Matalan Email Service – cs@matalanonline.co.uk
Send an email to customer support at cs@matalanonline.co.uk. Compose an email that includes all of the important information, such as an Deliveries number, Product type, and your contact information. Explain the issue in as much detail as possible and wait for a response from Matalan customer service.
As an alternative, you can email Matalan at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, order details, date of birth, phone details etc.
Matalan Customer services email: cs@matalanonline.co.uk or matalan@headlandconsultancy.com
Press: press@matalan.co.uk
PR agency FTI Consulting: matalan@fticonsulting.com
For all Intentional & Franchise enquiries: hopkins_d@matalan.co.uk
Matalan Customer Email Support
| Email address | cs@matalanonline.co.uk |
| Mailing Department | Matalan Customer Service |
| Customer service hours | Monday – Friday: 8:00 am – 6:00 pm, Saturday & Sunday: 8:00 am – 6:00 pm |
| Is Call-back available | No |
| Normal response time | 10 Hours |
| Alternate methods | phone, web, social media |
| Quality of help | 85% |
| Best phone number | +44 333 004 4444 |
Contacting Matalan – by Email or otherwise
Even though cs@matalanonline.co.uk is Matalan’s best email, you will find 6 complete ways of getting in contact with them. Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Matalan. If you feel this information is wrong or know of other ways to get www.matalan.co.uk, please let us know so we can discuss with other consumers.
Matalan UK Head Office Contact Number
Corporate Head office address of Matalan Limited.
Knowsley Industrial Park,
Perimeter Rd, Liverpool L33 7SZ, UK
For any general inquiries, please contact Matalan UK head office number: +44 333 004 4444
Head Office Hours: Monday – Friday: 10:00 am – 4:00 pm, Saturday & Sunday: Closed
People also ask
How do I contact Matalan by email?
You can contact customer services by telephone on please call customer services on 0333 0044444 or via e-mail at cs@matalanonline.co.uk. To ensure that you receive your reply, please make sure that you include cs@matalanonline.co.uk on your list of friends.
How do I return an item to Matalan?
Don’t worry, you can return items in store, by post or via our online portal. We’ll be happy to exchange or refund within 14 days of purchase if you bought the items in store, or within 14 days of you receiving the items if you ordered them online.
Why is Matalan called Matalan?
Matalan is a British retailer that specializes in shoes and clothes at up to half the equivalent high street price. Matalan was founded by John Hargreaves in 1985 and named after his two boys Matt and Alan.
Who are Matalan’s competitors?
Matalan’s competitors and similar companies include Juvo Plus, Express, Next and Burlington Stores. Matalan Retail operates as a clothing and homeware retailer.
Matalan Customer Reviews
Submit your review | |
I have been trying to pay for two jumpers for the last hour, once by paypal and at least 6 times by my debit card, and I dont understand why my e mail address is not working,I have never had any problems before. pam.vines25@gmail.com!!!
At Matalan Linwood today. Lovely assistant called Hayleigh has helped me a few times and exceeded her self today again.
Have never had sucth a bad experience with any or other major store. My DISABLED wife myselt my daughter and my wifes assistant dog had the most horrible experience in the Telford store 15th April 2021. Not only was i made to feel belittled but i have never been spoken to by a member staff like we was last week. To have a young probably student tell us in a blatant chlid like manner. YOU DONT HAVE TO SHOP HERE GO SOME WHERE ELSE. The manager didnt even care one bit he never even took the time to listen to the CUSTOMER as in me telling him what happend. Having sent several emails and complained on ever social media platform im at my ends whits. Again still a very angry
Kevin hill
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