Customer service tips to calling & contacting GWR faster. By contacting GWR customer service number, you can get your common issues solved & customer reviews.
GWR Phone Number
You can reach GWR customer support by calling 03457 000 125 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Mon to Sun: 06:00 am – 11:00 pm.
You can call GWR customer service number and generally discuss for following topics
- Change Ticket
- Lost property
- Refunds and compensation
GWR Customer Care Regular Business Hours
Weekdays (Monday – Friday: 06:00 am – 11:00 pm),
Weekends (Saturday & Sunday: 06:00 am – 11:00 pm)
What time does GWR open and close?
|Store hours today||Opening Hours||Closing Hours|
|Monday||06:00 am||11:00 pm|
|Tuesday||06:00 am||11:00 pm|
|Wednesday||06:00 am||11:00 pm|
|Thursday||06:00 am||11:00 pm|
|Friday||06:00 am||11:00 pm|
|Saturday||06:00 am||11:00 pm|
|Sunday||06:00 am||11:00 pm|
GWR Holiday Hours
The majority of GWR stores generally stay open on the following holidays, though reduced hours may apply.
- Valentine’s Day
- Shrove Tuesday
- St. Patrick’s Day
- Good Friday
- Mother’s Day
- Memorial Day
- Father’s Day
- Labor Day
- Veterans Day
- Cyber Monday
- Christmas Eve
What time does GWR close?
All GWR are CLOSED only on following public holidays
- Thanksgiving Day
- Christmas Day
- Easter Monday
- New Year’s day
- Boxing day
GWR customer service
For general questions or inquiry about GWR services, please dial GWR customer service number 03457 000 125. The helpline is for make changes to your booking, refund and other GWR services. The helplines are open from Mon – Sun 06.00 am – 11.00 pm.
You can also send them an email at firstname.lastname@example.org.
Contact Great Western Railway for Lost Property
If you have any problem or query regarding this department to visit on Lost Property department webpage.
Make complain to Great Western Railway
Phone GWR to make a complaint by calling their customer service contact number 03457 000 125, where you can complain about booking, change ticket. Simply provide your information at GWR Complaint department and one of their experts will be connected. The helplines are open from 6 am to 11 pm everyday.
You can also get in touch with GWR Social Media team. Whenever possible, they will deal with your complaint directly. If they can’t help, they will pass your complaint on to GWR Customer Support team.
Twitter: @GWRHelp (24/7)
Facebook: GWRuk (07:00-23:00)
WhatsApp: 07890 608043 (07:00-23:00)
General Problems that GWR Customers Reports
- Where can I check the amount of my refund?
- How do I complain to Great Western Railway?
- What happens if my train is Cancelled GWR?
- Why can’t I reserve seats on GWR?
- How long do GWR refunds take?
- Can I claim compensation if my journey was delayed?
Common Problem Categories
- Change Ticket
- A different issue
GWR Customer Reviews
Submit your review
Great Western Railway (GWR) is a British train operating company owned by FirstGroup. It manages 197 stations and its trains call at over 270.
Hopefully, We helped you to get some genuine customer service numbers for GWR