Matalan Email

Email support by Matalan customer service email @
Average reply time: (10 hours)

Why do customers write email to Matalan

  • Update account details
  • Complaint
  • Refund
  • Product Recall
  • Upgrade Checker
  • Press
  • Buying online
  • Deliveries

Contact Matalan Email Service –

Send an email to customer support at an email that includes all of the important information, such as an Deliveries number, Product type, and your contact information. Explain the issue in as much detail as possible and wait for a response from Matalan customer service.

As an alternative, you can email Matalan at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, order details, date of birth, phone details etc.

Matalan Customer services email: or
PR agency FTI Consulting:
For all Intentional & Franchise enquiries:

Matalan Customer Email Support

Email address
Mailing Department Matalan Customer Service
Customer service hours Monday – Friday: 8:00 am – 6:00 pm, Saturday & Sunday: 8:00 am – 6:00 pm
Is Call-back available No
Normal response time 10 Hours
Alternate methods phonewebsocial media
Quality of help 85%
Best phone number +44 333 004 4444

Contacting Matalan – by Email or otherwise

Even though is Matalan’s best email, you will find 6 complete ways of getting in contact with them. Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Matalan. If you feel this information is wrong or know of other ways to get, please let us know so we can discuss with other consumers.

Matalan UK Head Office Contact Number

Corporate Head office address of Matalan Limited.
Knowsley Industrial Park,
Perimeter Rd, Liverpool L33 7SZ, UK
For any general inquiries, please contact Matalan UK head office number: +44 333 004 4444
Head Office Hours: Monday – Friday: 10:00 am – 4:00 pm, Saturday & Sunday: Closed

People also ask

How do I contact Matalan by email?
You can contact customer services by telephone on please call customer services on 0333 0044444 or via e-mail at To ensure that you receive your reply, please make sure that you include on your list of friends.

How do I return an item to Matalan?
Don’t worry, you can return items in store, by post or via our online portal. We’ll be happy to exchange or refund within 14 days of purchase if you bought the items in store, or within 14 days of you receiving the items if you ordered them online.

Why is Matalan called Matalan?
Matalan is a British retailer that specializes in shoes and clothes at up to half the equivalent high street price. Matalan was founded by John Hargreaves in 1985 and named after his two boys Matt and Alan.

Who are Matalan’s competitors?
Matalan’s competitors and similar companies include Juvo Plus, Express, Next and Burlington Stores. Matalan Retail operates as a clothing and homeware retailer.

Matalan Customer Reviews

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Average rating:  
 7 reviews
 by pam vines on Matalan

I have been trying to pay for two jumpers for the last hour, once by paypal and at least 6 times by my debit card, and I dont understand why my e mail address is not working,I have never had any problems before.!!!

 by Rhona Macfarlane on Matalan

At Matalan Linwood today. Lovely assistant called Hayleigh has helped me a few times and exceeded her self today again.

 by Margaret jones on Matalan

Refund on a couple of things that were out of stock

Hopefully, We helped you to get some genuine Contact numbers for Matalan Customer Service.

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