Premier Inn Email Support

Email support by Premier Inn customer service email @
Average reply time: (12 hours)

Why do customers write email to Premier Inn

  • Update account details
  • Complaint
  • Payments
  • Online Booking
  • Changing your Holiday
  • Cancel Booking
  • Group Booking

Contact Premier Inn Email Service –

Send an email to customer support at contact@premierinn.comCompose an email that includes all of the important information, such as an online booking, and your contact information. Explain the issue in as much detail as possible and wait for a response from Premier Inn customer service.

As an alternative, you can email Premier Inn at one of the support email address given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

Customer Service:
Group Booking:

Premier Inn Customer Email Support

Email address
Mailing Department Premier Inn Customer Service
Customer service hours Mon to Fri 8:30 am to 7:00 pm, Sat 9:00 am to 5:00 pm and Sun 10:00 am to 6:00 pm
Is Call-back available No
Normal response time 12 Hours
Alternate methods phone, websocial media
Quality of help 88%
Best phone number 0333 003 8101

Contacting Premier Inn – by Email or otherwise

Even though is Premier Inn ’s best email, you will find 6 complete ways of getting in contact with them. Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Premier Inn . If you feel this information is wrong or know of other ways to get, please let us know so we can discuss with other consumers.

Premier Inn Head Office Contact Number

Corporate Head office address of Premier Inn Limited.

Oakley House, Oakley Road, Luton, Bedfordshire, LU4 9QH, UK
For any general inquiries, please contact Premier Inn head office number : 0333 003 0025

People also ask

Do Premier Inn give refunds?
At Premier Inn, we’re so confident you’ll have a great night’s sleep that if you don’t, we’ll give you your money back. If there’s a problem, just have a chat with a member of our friendly reception team. They’ll be happy to put things right. This is our Good Night Guarantee.

Can a 17 year old stay in a Premier Inn alone?
You must be at least 18 years old to make a reservation. Those under 18 years old are not permitted to stay in a Premier Inn hotel unless a parent or guardian is also staying in the hotel.

How do you send an email to Premier Inn?
If you’re unhappy with any part of your hub by Premier Inn stay, please contact us at and we’ll do our best to try to resolve the issue.

Do Premier Inn rooms go down in price?
Premier Inn sets the prices of its rooms depending on the level of demand, so by booking early you’re more likely to get the best deal. In general, its rooms are put on sale one year in advance. Look for ‘Saver’ rates.

Premier Inn Customer Reviews

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Average rating:  
 1 reviews
 by Jan Kirk on Premier Inn

I had to cancel my room and ended up paying around £10 in telephone charges. Their phone charges are appalling and to add insult to injury I still haven't received the refund

More Ways to Contact Premier Inn

Premier Inn Phone Number
Premier Inn Customer Service
All Contacts of Premier Inn
Social Media support of Premier Inn
Premier Inn Help Pages