Royal mail live chat

How to chat with Royal Mail? Royal Mail don’t offer customer support though chat. There are different way to help you with your Royal Mail customer service problem, and that’s by calling them on the phone. Here is the Royal Mail Online Business Account Live chat link buy using you can chat with Royal Mail Online Business Account agent.

Online Business Account

Use above link to launch chat
Chat Hours : Monday to Friday 8:00 am – 6:30 pm
Saturday 8:00 am – 3:00 pm and Sunday 9:00 am – 2:00 pm

Why did you want to chat with Royal Mail Online Business Account?

Chat Topics

  • Refund a Charge
  • Missing Order
  • Missing Item
  • For different reason

Royal Mail Online Business Account will help you manage your business mailing, invoicing and reporting.

Popular chat topics by Royal Mail Recent Customers

Solved: Missing order.
Solved: Missing Item.
Chat for a different reason

Royal Mail Live Chat Support Statistics

Royal Mail Live Chat Link
Mailing Department Royal Mail Customer Service
Customer service hours Monday to Friday 8:00 am – 6:30 pm, Saturday 8:00 am – 3:00 pm and Sunday 9:00 am – 2:00 pm
Is Call-back available No
Normal response time a few minutes
Alternate methods phoneemailwebsocial media
Quality of help 92%
Best phone number 03457 740 740

Contacting Royal Mail – by Chat or otherwise

Even though Royal Mail Live chat don’t offer customer support though chat, but you will find 5 complete ways of getting in contact with them. Apart from chat, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Royal Mail. If you feel this information is wrong or know of other ways to get Royal Mail, please let us know so we can discuss with other consumers.

People also ask

Does Royal Mail have Live Chat?
You can find a direct Live Chat link below, along with a reminder of other online help.”

How do I speak to someone at Royal Mail?
If your enquiry or complaint is about the collection or delivery of your mail, lost damaged or delayed mail, redirecting your mail, tracking an item or advice on what services to use when posting an item, you will need to speak to Royal Mail on 03457 740740 or visit Royal Mail.

How do I get in touch with Royal Mail?
If you need to get in touch, please use our online customer enquiry form. We aim to respond to your enquiry in three working days. Please do not email as this address is no longer in use. We always strive to meet our customers’ expectations.

Does the post office have live chat?
How do I speak to someone at Post Office? Post office does not offer an online chat service, therefore the only way to connect an agent is to call them via the phone number provided above. Alternatively, you can request help on this web page.

Does Royal Mail have email address?
Dear Royal Mail Group Limited, The Royal Mail website does not publish any email addresses, despite this being a legal requirement under the E-Commerce Regulations.

Royal Mail Customer Reviews

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Average rating:  
 10 reviews
 by Mark on ROYAL MAIL, UK

What an absolute poor service this is - tried to contact someone on a tracked 48 hour item which is still not delivered 7 days later. I rung their customer service number and was told waiting time would be 60 minutes !!!

 by Angela Selby on ROYAL MAIL, UK

Terrible service, 40 minute wait to speak to anyone.

I paid customs fee on an item using PayPal and received a confirmation of payment from Royal Mail and delivery date. Item was not delivered and the tracking says the fee is still outstanding.

I cannot speak to anyone unless I am prepared to wait 40 minutes. There is no live chat. Disgraceful service

 by Terry hughes on ROYAL MAIL, UK

Mail is always crumpled when delivered, no one answers phone and we site is hope less

Hopefully, We helped you to get some genuine Contact numbers for Royal Mail Customer Service.

More Ways to Contact Royal Mail

Royal Mail Email
Royal Mail Customer Service
Royal Mail Phone Number
All Contacts Royal Mail
Royal Mail Social Media
Royal Mail Help Pages
Royal Mail Redelivery