Royal mail customer service

Customer service tips to calling & contacting Royal Mail faster. By contacting Royal Mail customer service number, you can get your common issues solved & customer reviews.

Royal Mail Phone Number

03457 740 740 – Customer Service

You can reach Royal Mail customer support by calling 03457 740 740 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday 8:00 am – 6:30 pm, Saturday 8:00 am – 3:00 pm and Sunday 9:00 am – 2:00 pm.

You can call Royal Mail customer service number and generally discuss for following topics

  • Sending Mail
  • Receiving Mail
  • Account Access
  • Track an Order
  • Refund a Charge
  • Missing Order
  • Missing Item
  • Complaints
  • A different issue

Royal Mail Customer Care Regular Business Hours

Monday to Friday 8:00 am – 6:30 pm
Saturday 8:00 am – 3:00 pm and Sunday 9:00 am – 2:00 pm

What time does Royal Mail open and close?

Store hours today Opening Hours Closing Hours
Monday 8:00 am 6:30 pm
Tuesday 8:00 am 6:30 pm
Wednesday 8:00 am 6:30 pm
Thursday 8:00 am 6:30 pm
Friday 8:00 am 6:30 pm
Saturday 8:00 am 3:00 pm
Sunday 9:00 am 2:00 pm

Royal Mail Holiday Hours

The majority of Royal Mail stores generally stay open on the following holidays, though reduced hours may apply.

  • Valentine’s Day
  • Shrove Tuesday
  • St. Patrick’s Day
  • Good Friday
  • Mother’s Day
  • Memorial Day
  • Father’s Day
  • Labor Day
  • Veterans Day
  • Cyber Monday
  • Christmas Eve

What time does Royal Mail close?

All Royal Mail are CLOSED only on following public holidays

  • Thanksgiving Day
  • Christmas Day
  • Easter Monday
  • New Year’s day
  • Boxing day

Contact Royal Mail customer service for Online Business Account

Take control of your budget and cash flow with a Royal Mail Online Business Account (OBA). The tool is easy to use and will help you manage your business mailing, invoicing and reporting.

Benefits of OBA

  • Multiple orders
  • Easy invoicing
  • Accurate costs

You can call Royal Mail Online Business Account inquiry department on 08457 950 950 Lines are open from 8.00 am–6.00 pm Monday – Friday.

General Problems that Royal Mail Customers Reports

  • I think my mail is lost – I haven’t received my delivery yet
  • I’m a personal customer, how do I make a complaint?
  • My mail arrived damaged – what should I do?
  • How to make a claim
  • I think my mail is lost – I haven’t received my delivery yet
  • A Royal Mail person or vehicle has caused damage to my property
  • My item is shown as delivered or collected, but it hasn’t been?

Common Problem Categories

  • Lost, Damaged or Delayed Mail
  • A different issue

Royal Mail Customer Reviews

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Average rating:  
 10 reviews
 by Mark on ROYAL MAIL, UK

What an absolute poor service this is - tried to contact someone on a tracked 48 hour item which is still not delivered 7 days later. I rung their customer service number and was told waiting time would be 60 minutes !!!

 by Angela Selby on ROYAL MAIL, UK

Terrible service, 40 minute wait to speak to anyone.

I paid customs fee on an item using PayPal and received a confirmation of payment from Royal Mail and delivery date. Item was not delivered and the tracking says the fee is still outstanding.

I cannot speak to anyone unless I am prepared to wait 40 minutes. There is no live chat. Disgraceful service

 by Terry hughes on ROYAL MAIL, UK

Mail is always crumpled when delivered, no one answers phone and we site is hope less

About Royal Mail

The Royal Mail is a postal courier and service business in the UK, initially launched in 1516. The organization’s subsidiary, Royal Mail Group Limited, operates the manufacturers Royal Mail (letters) and Parcel force Worldwide (parcels).

Hopefully, We helped you to get some genuine customer service numbers for Royal Mail

More Ways to Contact Royal Mail

Royal Mail Phone Number
All Contacts Royal Mail
Royal Mail Live Chat
Royal Mail Email
Royal Mail Social Media
Royal Mail Help Pages
Royal Mail Redelivery