Contact Virgin Media

Virgin Media
Average rating:  
 1 reviews
by David on Virgin Media

They came in my brand new house and made a huge mark/scratch on the wooden floor and black marks on the wall! They took pictures the same day and after a month the answer to my complaint was: there is no evidence that was our fault

Contact Virgin Media customer service contact numbers

Phone Number : 03454541111 or 150

Email :

Business Hours: Monday to Friday: 8 am - 8 pm, Saturday: 8 am - 6 pm.

Website :

Corporate Head office: Media House, Bartley Wood Business Park, Hook, RG27 9UP

Looking for the Virgin Media customer service and support number? To contact Virgin Media is very easy. Here are the top 7 ways to get in touch with Virgin Media.

Virgin Media Phone Number

0345 454 1111 or 150Customer Service

You can reach Virgin Media customer support by calling 0345 454 1111 or 150 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday: 8 am – 8 pm, Saturday: 8 am – 6 pm.

Virgin Media Contact/Phone Numbers

Here are Virgin Media contact number for Individuals enquiries: Phone numbers and operating hours

Virgin Media customer service 0345 454 1111 or 150 
Mobile Support 0345 600 0789
Joining Virgin Media 0800 952 8046
Mobile Support from Virgin Mobile Phone 789
Mobile upgrade 0800 064 3820
Reschedule appointment 0345 454 1111
Thinking of leaving 0345 454 1111
Movers 0345 454 1111
Business Customer Support Free Number 0800 052 0800
Business Sales Enquiry 0808 163 7492
Virgin Media Business Complaints Number 0800 052 0800
Virgin Media Complaints Number 0345 454 1111 or 150

Virgin Media’s Best Toll-Free/800 Customer Service Phone Number

Call 0345 454 1111 or 150

This is the Virgin Media’s Finest customer service telephone number that you can use to contact Virgin Media helpline. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a Virgin Media Helpline. You can use this number for getting information of various tasks such as

  • Delivery
  • Payment
  • Account and Billing
  • Upgrades
  • Moving Home
  • Leaving
  • Appointment
  • Cancel Subscription
  • A different task

Virgin Media Head Office Contact Number

Corporate Head office address of Virgin Media
Media House, Bartley Wood Business Park, Hook, RG27 9UP

For any general inquiries customer support, please contact Virgin Media head office number: 0345 454 1111

Contacting Virgin Media – by phone or otherwise

Even though 0345 454 1111 or 150 is Virgin Media’s finest toll-free number, you will find 4 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through email support for Virgin Media customer service Support. If you feel this information is wrong or know of other ways to get Virgin Media, please let us know so we can discuss with other consumers.

Contact Virgin Media Via EMAIL ADDRESS

As an alternative, you can email Virgin Media at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.


Contact Virgin Media UK Through Social Media, Website & App

If you have a small issues about Virgin Media, try using social media to contact Virgin Media. Go to their official Facebook or Twitter, and click on the “message” button.

Live Chat Support of Virgin Media

Live chat is great option to contact Virgin Media quicly. If you have a problem with the Virgin Media Account, click on this link or paste it into the search bar of your browser and hit enter to go to the page. You can Chat with Virgin Media UK on and get customer service support for various topics like Account & General Support, Technical issues.

Virgin Media Regular Business Hours

Mon to Friday: Open 8:00 am – 8:00 pm
Saturday: 8:00 am – 6:00 pm – Sunday : Closed

What time does Virgin Media open and close?
Store hours today Opening Hours Closing Hours
Monday 8:00 am 8:00 pm
Tuesday 8:00 am 8:00 pm
Wednesday 8:00 am 8:00 pm
Thursday 8:00 am 8:00 pm
Friday 8:00 am 8:00 pm
Saturday 8:00 am 6:00 pm
Sunday Closed Closed

Virgin Media Holiday Hours

Customer service is closed on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed

What time does Virgin Media close?

Public Holidays

  • New Year’s Day
  • Australia Day
  • Good Friday
  • Easter Sunday
  • Easter Monday
  • Anzac Day
  • Reconciliation Day
  • Queen’s Birthday
  • Labour Day
  • Christmas Day
  • Boxing Day

How to contact various departments of Virgin Media

Virgin media Customer Service

Virgin media Customer Service (Virgin Broadband, TV and Phone) contact number is 0345 454 1111. Virgin Media Customer Service free number is 150 From Virgin Phone. The line is open from Monday to Friday: 8 am – 8 pm, Saturday: 8 am – 6 pm. If you have query about Broadband , TV and phone, virgin media servicing and products call virgin media customer service team at 0345 454 1111 or 150.

Virgin Media Virgin Mobile contact

Virgin Media Virgin Mobile telephone number is 0345 600 0789. If phoning out of a Virgin Media telephone, dial 789 instead. For updating mobile phone or tariff programs, update your telephone, problem with Billings and obligations you’re expected to create a telephone at Virgin Media Client support amount for update 0345 6000 789 from any cellular phone or in 789 from Virgin Media cell phone.

The staff will help on the many services offered and supply you with a help so that you may adopt all the qualities that includes a modern mobile phone.

Payment of cellular bills can be accomplished by phoning this Virgin Media contact amount in UK and pay with your My Virgin Media account online.

Payment Department

If you are finding it hard or issue concerning to charge or make monthly payments for your Broadband, TV and Phone Virgin Media invoice than telephone the Virgin Media Payment free amount is 0800 064 3777.

If you have missed your payment due date, then Virgin Media Payments Ltd may charge you a late charge fee of 7.50 along with your providers could be limited.

Instead to make payments towards your accounts by card you may call our dedicated repayment support on 0800 064 3777.

Money Advice Service

At no cost, impartial and easy-to-access cash tools, info and information visit or telephone 0800 138 777 to talk to a Money Adviser.

Citizens Advice Northern Ireland

If you reside in Northern Ireland, telephone 0300 123 3233 or email for debt information.

StepChange Debt Charity

For debt information throughout the united kingdom telephone 0800 138 1111 or see

Money Advice Scotland

If you reside in Scotland, call 0141 572 0237 or see to find contact information for debt advice from the regional area.

National Debtline

If you reside in England, Wales or Scotland telephone 0808 808 4000 or see for debt advice and data.


Member centers provide debt information including expert advice for minority communities and individuals with disabilities – or telephone 0300 777 0107.

Citizens Advice

For ideas and information on debt as well as other subjects, see your local Citizens Advice (address at the telephone book) or visit

Virgin Media Upgrade

Virgin Media Upgrade Mobile contact number is 0800 064 3820. The Lines are open from Monday to Sunday 8 am to 10 pm. Phone deliver is free and it would be delivered the following day except for Saturdays, which would then be delivered on Monday. You can also Chat to Virgin Media Upgrade Mobile and they will help you pick the perfect deal!*

New member

If you with to become a new member or Joining for Virgin Media products and services, call Virgin Media contact 0800 952 8046 free number to join them. They have broadband, TV, fixed and mobile phone service.

Virgin Media Business

If you have query or issue related to business services of Virgin Media, you can call Virgin Media for Business free number is 0800 052 0800. If you’re experiencing a problem or fault, contact on 0800 052 0800.

A Complaint to Virgin Media

At Virgin Media, they place you and your expertise first, which explains why your feedback is really important for them. If you are with a problem, They would like to assist you fix it as soon as possible. Phone Virgin Media to make a complaint by calling their customer service contact number 0345 454 1111 or 150, where you can complain about a delivery, upgrade. Simply provide your information at Virgin Media Complaint department and one of their experts will be connected.

You can also send your complaint to Virgin Media, PO Box 333, Matrix Court, Swansea, SA7 9ZJ.

Hopefully, We helped you to get some genuine Contact numbers for Virgin Media Customer Service.

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Also Read : Contact Butlins

More Ways to Contact Virgin Media

Virgin Media Phone Number
Virgin Media Customer Service
Virgin Media Live Chat
Virgin Media Email
Virgin Media Social Media
Virgin Media Help Pages

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Virgin Media
Average rating:  
 1 reviews
by David on Virgin Media

They came in my brand new house and made a huge mark/scratch on the wooden floor and black marks on the wall! They took pictures the same day and after a month the answer to my complaint was: there is no evidence that was our fault