Contact Topshop

Contact Topshop customer service contact numbers

Phone Number : 03449840264

Email : customer.service@topshop.com

Business Hours: Monday to Friday: 9:00 am to 9:00 pm
Saturday and Sunday: 9:00 am to 6:00 pm

Website : https://www.topshop.com/

Corporate Head office: Topshop Colegrave House, 70 Berners Street, London W1T 3NL

Topshop
Average rating:  
 5 reviews
 by Frankie

Absolute liars and cheaters!!! Maybe the reason why are you closing is because you are cheating your customers. I recieved a gift card for 40 pounds, went to a store today only to find out that I can redeem only 50% of the purchase because you are closing. Well if you are changing terms as you please that no wonder. Rot in hell you corporate greedy c**ts!!!

 by Migena

i am very satisfied with their quality, however their customer service could not be worse. i have sent more than 6 emails in regards to my latest order which has not been delivered yet and seems like i am doing monologue. No reply or feedback where my order is and/or what is their proposal in this case.

 by Anne K

I have lost my returns label and have spent the best part of the morning trying to find where I can reprint it. This has to be the worst and most unhelpful website service I have ever dealt with. I will never never order from TopShop again.

 by MRS. HETT

Purchased a top with in the selfridges store at the Trafford centre. Didn't like it on . Decided to return the item went to the Denton .store to be told it couldn't be returned. After speaking to the Manageress she claimed it still couldn't be returned by this point i was seething . 😡. Drove all the way back to the Trafford centre to be told it should have been returned regardless where it was purchased. Not happy 1 bit . Exstreamly poor cumication. Exstreamly poor staff

 by Wayne Morcom

I found this place to be an amazang place to shop because it has a vatiety of different shops and restaurants under the same roof which gave us a wider choice and variety of what to buy.

Looking for the Topshop customer service and support number? To contact Topshop is very easy. Here are the top 7 ways to get in touch with Topshop.

Topshop Phone Number

0344 984 0264 – Customer Service

You can reach Topshop customer support by calling 0344 984 0264 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday: 9:00 am to 9:00 pm (UK time), Saturday and Sunday: 9:00 am to 6:00 pm (UK time). UK Bank Holidays – 9:00 am to 5.30 pm (UK time).

Topshop Contact/Phone Numbers

Here are Topshop contact number for Individuals enquiries: Phone numbers and operating hours

Topshop DEPARTMENT CONTACT NUMBER
Topshop customer service 0344 984 0264
Topshop Card Services 0333 220 2507

Topshop’s Best Toll-Free/800 Customer Service Phone Number

Call 0344 984 0264

This is the Topshop’s Finest customer service telephone number that you can use to contact Topshop helpline. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a Topshop Helpline. You can use this number for getting information of various tasks such as

  • Online Account
  • Delivery
  • Topshop Return
  • Account Cards
  • Topshop Products
  • Refund
  • Track an Order
  • Missing Order
  • Missing Item
  • Complaints
  • A different task

Topshop Head Office Contact Number

Corporate Head office address of Topshop
Topshop Colegrave House, 70 Berners Street, London W1T 3NL

For any general inquiries, please contact Scottish Power head office number: 0844 243 0000

Direction

Contacting Topshop – by phone or otherwise

Even though 0344 984 0264 is Topshop’s finest toll-free number, you will find 4 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through email support for Topshop customer service Support. If you feel this information is wrong or know of other ways to get Topshop, please let us know so we can discuss with other consumers.

Contact Topshop Via EMAIL ADDRESS

As an alternative, you can email Topshop at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

CUSTOMER SERVICE EMAIL: customer.service@topshop.com

Contact Topshop UK Through Social Media, Website & App

If you have a small issues about Topshop products or services, try using social media to contact Topshop. Go to their official Facebook or Twitter, and click on the “message” button.

Live Chat Support of Topshop

Live chat is a great option to contact Topshop quickly. Live chat can provide talking points and tips to speed up the conversation and get a better result. But Topshop don’t offer customer support though chat. There are different way to help you with your Topshop customer service problem, and that’s by calling them on the phone or connect with social media. We’ve provided the best phone number, email, social media to helps you to connect with Topshop.

Topshop Regular Business Hours

Mon to Friday: Open 9:00 am to 9:00 pm (UK time)
Saturday – Sunday : 9:00 am to 6:00 pm (UK time)

What time does Topshop open and close?

Store hours today Opening Hours Closing Hours
Monday 9:00 am 9:00 pm
Tuesday 9:00 am 9:00 pm
Wednesday 9:00 am 9:00 pm
Thursday 9:00 am 9:00 pm
Friday 9:00 am 9:00 pm
Saturday 9:00 am 6:00 pm
Sunday 9:00 am 6:00 pm

Topshop Holiday Hours

Customer service is closed on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed

What time does Topshop close?

Public Holidays

  • New Year’s Day
  • Australia Day
  • Good Friday
  • Easter Sunday
  • Easter Monday
  • Anzac Day
  • Reconciliation Day
  • Queen’s Birthday
  • Labour Day
  • Christmas Day
  • Boxing Day

How to contact various departments of Topshop

Topshop customer service

Topshop customer service phone number is 0344 984 0264. If have any problem or to get general information about Topshop, topshop products, returns & refunds, payment, online account or any services. Their Help and Support pages are easy to use and are the quickest way to find the answers to their frequently asked questions.

Topshop Customer Care Department is open as follows:

9:00 am to 9:00 pm (UK time) Monday to Friday
9:00 am to 6:00 pm (UK time) Saturday and Sunday
UK Bank Holidays – 9:00 am to 5.30 pm (UK time)

You can call on 0344 984 0264 (Calls to 03 numbers cost no more than a national rate call for UK customers. Costs may vary for international customers.) And you can also contact by email at customer.service@topshop.com.

Topshop Payment Method

Direct Debit

You can call New Day customer services on 0333 220 2507 (Calls cost 10p per minute plus network extras.

Debit Card

Call customer services on 0333 220 2507 and use their automated service. Please allow up to 1 working day* for payment to be credited to your account.

Standing order / telephone banking / internet banking

Please contact your Bank or Building Society and use the bank details from your statement to set up a bill payment.
Please allow up to 1 working day* for payment to be credited to your account.

By cash or cheque at a bank or building society

Please use the payment slip from your statement to pay at a Bank or Building Society.
Please allow up to 5 working days* for the payment to be credited to your account.

At any Arcadia store

Please use the payment slip from your statement to pay at any Arcadia store. You can pay by Cash or Debit Card. Payment by Cheque or Credit Card cannot be accepted.
Please allow up to 5 working days* for the payment to be credited to your account.

By post

Please send a cheque payable to NewDay Ltd, PO Box 218, Rotherham, S98 1NS. Please allow up to 7 working days* for the payment to be credited to your account, and extra time during busy postage periods and bank holidays.

Full details about payment methods can also be found on the back of statements.

A working day is defined as Monday – Friday, excluding bank holidays.

Topshop Returns

If you have any issue or get information about Topshop return policy, contact topshop customer service team at 0344 984 0264. After you have placed your order, they promptly start to process your order and they are not able to interfere with this process before your order is dispatched and your card is charged. If you need further information, please call the customer service team at 0344 984 0264 or check returns policy.

Online Order

You can easily place the orders online using the webpage. Alternatively, you can also call the Topshop contact number 0344 984 0264 if you have an enquiry about shopping online at Topshop.com.

Topshop Card Services

Topshop Card Services can be contacted on 0333 220 2507. Calls are charged at a standard national rate. Call costs from mobiles and other operators may vary so please check before calling. Helplines are open 7 days a week, 8 am to 9 pm.

You can also contact by online. You can send a message online by logging into your online account manager. If you do not receive your Topshop Card within 10 working days of a successful application, you should make NewDay aware by calling Topshop Card Services on 0333 220 2507.

A Complaint to Topshop

At Topshop, they place you and your expertise first, which explains why your feedback is really important for them. If you are with a problem, They would like to assist you fix it as soon as possible. Phone Topshop to make a complaint by calling their customer service contact number 0344 984 0264, where you can complain about a damaged package, lost mail. Simply provide your information at Topshop Complaint department and one of their experts will be connected.

Hopefully, We helped you to get some genuine Contact numbers for Topshop Customer Service.

Got some questions? Or some suggestions? That’s why we’ve got a review section on this site! You can feel free to leave a review or two down below and we’ll get back to you as soon as possible!

People also ask

Is there Topshop UK?
TOPSHOP (originally Top Shop) is a British fashion brand for women’s clothing, shoes and accessories. It was part of the Arcadia Group, controlled by Sir Philip Green, but went into administration in late 2020 before being purchased by ASOS on 1 February 2021.

Is Topshop still a thing?
While Topshop is still trading, orders from the website will be being delivered as normal. If you want more information on how to track your online Topshop order, you can check out the website here.

What happened to Topshop in London?
The owner of furniture retail giant IKEA has this morning bought Topshop’s former flagship store on Oxford Street, creating a headline-grabbing London West End home for the Swedish mega-brand.

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Also Read : Contact Scottish Power

More Ways to Contact Topshop

Topshop Phone Number
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Topshop Email
Topshop Social Media
Topshop Help Pages

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Topshop
Average rating:  
 5 reviews
 by Frankie

Absolute liars and cheaters!!! Maybe the reason why are you closing is because you are cheating your customers. I recieved a gift card for 40 pounds, went to a store today only to find out that I can redeem only 50% of the purchase because you are closing. Well if you are changing terms as you please that no wonder. Rot in hell you corporate greedy c**ts!!!

 by Migena

i am very satisfied with their quality, however their customer service could not be worse. i have sent more than 6 emails in regards to my latest order which has not been delivered yet and seems like i am doing monologue. No reply or feedback where my order is and/or what is their proposal in this case.

 by Anne K

I have lost my returns label and have spent the best part of the morning trying to find where I can reprint it. This has to be the worst and most unhelpful website service I have ever dealt with. I will never never order from TopShop again.

 by MRS. HETT

Purchased a top with in the selfridges store at the Trafford centre. Didn't like it on . Decided to return the item went to the Denton .store to be told it couldn't be returned. After speaking to the Manageress she claimed it still couldn't be returned by this point i was seething . 😡. Drove all the way back to the Trafford centre to be told it should have been returned regardless where it was purchased. Not happy 1 bit . Exstreamly poor cumication. Exstreamly poor staff

 by Wayne Morcom

I found this place to be an amazang place to shop because it has a vatiety of different shops and restaurants under the same roof which gave us a wider choice and variety of what to buy.