Contact First Direct

Contact First Direct customer service contact numbers

Phone Number : 03456100100

Email :

Business Hours: 24 hours, 7 days a week

Website :

Corporate Head office: 40 Wakefield Road Leeds LS98 1FD, UK

First Direct
Average rating:  
 1 reviews
 by Rosie Gittings

Great customer support on the phone. Have never taken more than 5-10 minutes to sort any issues. Online and app are as good as any I’ve had. Not a single complaint yet, and no dictating to a robot for 20 mins before your get through. Worth noting I only have a current account, no mortgage or credit products with FD so I can’t comment on the service on that side, other reviews do though

Looking for the First Direct customer service and support number? To contact First Direct is very easy. Here are the top 7 ways to get in touch with First Direct.

First Direct Phone Number

03 456 100 100 Customer Service

You can reach First Direct customer support by calling 03 456 100 100 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours 24 hours, 7 days a week.

First Direct Contact/Phone Numbers

Here are First Direct contact number for Individuals enquiries: Phone numbers and operating hours

First Direct customer service 03 456 100 100
First Direct International calls +44 113 234 5678
Existing customers 03 456 100 100
New to first direct 03 456 00 24 24
Lost and stolen cards 0800 085 2404
First direct New Mortgages 0800 48 24 48
First direct Existing Mortgages 03 456 100 103
Mortgages questions 03 456 100 198
Loans 03 456 100 199
credit cards 03 456 100 100
First Direct Credit Solutions Team 0345 610 0189
Minicom 03 456 100 147
Bereavement Support Team, From the UK 0113 276 6669
From the Channel Islands, Isle of Man and abroad +44 113 234 5678
Home insurance 03 453 006 031
Life Insurance 03 456 005 852
Travel Insurance New 03 450 308 719
Travel Insurance Existing policy holders 03 450 308 718
Travel Insurance Emergency Claims 0160 360 5128
enquire about an existing claim 03 450 511 378

First Direct Best Toll-Free/800 Customer Service Phone Number

Call 03 456 100 100

This is the First Direct Finest customer service telephone number that you can use to contact First Direct helpline. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a First Direct Helpline. You can use this number for getting information of various tasks such as

  • Lost and stolen cards
  • Bank account, Savings
  • Mortgages
  • Loans
  • Credit cards
  • Insurance
  • Complaints
  • A different task

First Direct Head Office Contact Number

Corporate Head office address of First Direct
First Direct 40 Wakefield Road Leeds LS98 1FD

For any general inquiries, please contact First Direct head office number: 03 456 100 100


Contacting First Direct – by phone or otherwise

Even though 03 456 100 100 is First Direct finest toll-free number, you will find 4 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through email support for First Direct customer service Support. If you feel this information is wrong or know of other ways to get First Direct, please let us know so we can discuss with other consumers.

Contact First Direct Via EMAIL ADDRESS

As an alternative, you can email First Direct at one of the support email address First Direct given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

Customer Service Email:

Contact First Direct UK Through Social Media, Website & App

If you have a small issues about First Direct services, try using social media to contact First Direct. Go to their official Facebook or Twitter, and click on the “message” button.

Live Chat Support of First Direct

Live chat is great option to contact First Direct quickly. If you have a problem with the First Direct Account or Services, click on this link or paste it into the search bar of your browser and hit enter to go to the page. You can Chat with First Direct UK on and get customer service support for various topics like Account & General Support, Online Banking, Insurance, Loan, Technical issues.

First Direct Regular Business Hours

Mon to Friday: Open 24 hours, 7 days a week
Saturday – Sunday : 24 hours, 7 days a week

What time does First Direct open and close?

Store hours today Opening Hours Closing Hours
Monday 24 hours open
Tuesday 24 hours open
Wednesday 24 hours open
Thursday 24 hours open
Friday 24 hours open
Saturday 24 hours open
Sunday 24 hours open

First Direct Holiday Hours

Customer service is closed on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed

What time does First Direct close?

Public Holidays

  • New Year’s Day
  • Australia Day
  • Good Friday
  • Easter Sunday
  • Easter Monday
  • Anzac Day
  • Reconciliation Day
  • Queen’s Birthday
  • Labour Day
  • Christmas Day
  • Boxing Day

How to contact various departments of First Direct

First direct customer service

First direct customer service phone number is 0345 610 0100, the helplines are available 24 hours, 7 days a week. If you have enquiries about First direct services like a credit cards, personal loans, financial products, payment, technical issues call this First direct customer service number 0345 610 0100.

If you are outside UK and to have enquiries about First Direct products and services than dial this First Direct International Customers contact number is +44 113 234 5678.

Alternatively, you may also connect by form or post:

First direct, 40 Wakefield Road, Leeds, LS98 1FD

First direct new customer

First direct new customer contact number is 0345 600 2424. Contact this First Direct New Customers phone number 0800 24 2424 if you are a new customer to make enquiries and to learn more about the services and products offered by the company. They offered current accounts, first direct savings, Mortgages, loans, credit cards and more services.

You can also forward your queries online through email at

Lost or stolen card

If your card, then is lost or stolen please call as soon as you can on 0800 085 2404. If your PIN, safety apparatus or security details are lost or stolen, or you suspect that somebody has used or tried to use them, you must inform them without undue delay by phoning them on 03 456 100 100. You do not need to inform them if you’ve given your security details to some TPP in order to utilize their services.

First Direct New Mortgages

First Direct New Mortgages contact number is 0800 48 24 48. Dial this number 0800 48 24 48 if you have a query related to the company’s available mortgage types and rates.

First Direct Existing Mortgages

First Direct Existing Mortgages contact number is 03 456 100 103 or 03 456 100 236, Lines are open Mon to Fri 8 am to 10 pm, Sat 8 am to 8 pm and Sun 9 am to 8 pm. If your current mortgage is coming to an end or you’re thinking of making a change they have a range of Fixed Rate and Variable Rate Mortgages for you to choose from. Dial this number if you wish to make changes, review, discuss anything and pay off their existing mortgage.

If you want to pay off your existing first direct mortgage or have questions about your payments or statement dial this number 03 456 100 198.

First direct personal loans

First direct personal loans contact number is 0345 610 0199, the lines are open from 8 am to 10 pm, seven days a week. Dial this number 03 456 100 199, If you can see any changes in your circumstances coming up that could increase your outgoings or reduce your disposable income.

First Direct Credit cards

First Direct Credit cards contact number is 0345 610 0100. Dial above number for enquiries about to your credit card issues.

If your query about finances, you can call First Direct Credit Solutions Team number 0345 610 0189 to get advice on how to meet your financial needs.

First lead Home Insurance

First direct home insurance contact number is 0800 068 1577. To get information about home insurance or need quote for buildings, get in touch with first direct home insurance free number is 0800 068 1577.

First lead Home Insurance protects you against loss or damage to your Buildings and/or Contents. It covers such things as fire, flood, storm, theft and subsidence – as described in their Policy . You can add optional components to our standard cover.

Cancel Home Insurance Policy

You can cancel your policy within 14 days of purchase or renewal (or from the day you receive your policy or renewal documents, if this is later) If you cancel before the cover starts, well refund the premium you’ve paid.

If you cancel after your cover has started. They will reduce your refund to pay for the time you were covered. To cancel your policy please call Customer Services on 0345 300 6031.

First direct travel insurance

First direct travel insurance contact number is 0345 030 8719. The lines are open from Mon to Thur 8 am – 8 pm, Fri 8 am – 7 pm, Sat 9 am – 5 pm and Sun 10 am – 2 pm.

If you need to make a claim for cutting your trip short or for emergency medical treatment while on holiday, you can call their medical emergency line on +44 (0)1603 605 128, which is open 24 hours a day.

Their Claims helpline +44 (0)1603 605 125 is open 24 hours a day, 7 days a week.

Lodge A Complaint to First Direct

At First Direct, they place you and your expertise first, which explains why your feedback is really important for them. If you are with a problem, They would like to assist you fix it as soon as possible. Phone First Direct to make a complaint by calling their customer service contact number 03 456 100 100, where you can complain about a damaged package, lost mail. Simply provide your information at First Direct Complaint department and one of their experts will be connected.

Hopefully, We helped you to get some genuine Contact numbers for First Direct Customer Service.

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Also Read: Contact Big Motoring World

More Ways to Contact First Direct

First Direct Phone Number
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First Direct Live Chat
First Direct Email
First Direct Social Media
First Direct Help Pages

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First Direct
Average rating:  
 1 reviews
 by Rosie Gittings

Great customer support on the phone. Have never taken more than 5-10 minutes to sort any issues. Online and app are as good as any I’ve had. Not a single complaint yet, and no dictating to a robot for 20 mins before your get through. Worth noting I only have a current account, no mortgage or credit products with FD so I can’t comment on the service on that side, other reviews do though