First Direct Phone Number

First Direct Phone number helpline is available for existing and non existing consumers to get support. You can get personalized help and see your recent orders.

First Direct Contact Number

03 456 100 100 Customer Service

Call First Direct phone number is one of the best ways to contact First Direct, Also this is easy, fast and you will speak with a customer care executive in just a few seconds.

You can reach First Direct customer support by calling 03 456 100 100 number directly.  You can contact during working hours 24 hours, 7 days a week.

First Direct Contact/Phone Numbers

First Direct customer service 03 456 100 100
First Direct International calls +44 113 234 5678
Existing customers 03 456 100 100
New to first direct 03 456 00 24 24
Lost and stolen cards 0800 085 2404
First direct New Mortgages 0800 48 24 48
First direct Existing Mortgages 03 456 100 103
Mortgages questions 03 456 100 198
Loans 03 456 100 199
credit cards 03 456 100 100
First Direct Credit Solutions Team 0345 610 0189
Minicom 03 456 100 147
Bereavement Support Team, From the UK 0113 276 6669
From the Channel Islands, Isle of Man and abroad +44 113 234 5678
Home insurance 03 453 006 031
Life Insurance 03 456 005 852
Travel Insurance New 03 450 308 719
Travel Insurance Existing policy holders 03 450 308 718
Travel Insurance Emergency Claims 0160 360 5128
enquire about an existing claim 03 450 511 378

First Direct Best Toll-Free/800 Customer Service Phone Number

Call 03 456 100 100

This is First Direct’s Finest phone number since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a First Direct agent. You can use this number for various tasks such as

  • Lost and stolen cards
  • Bank account, Savings
  • Loans
  • Credit cards
  • Insurance
  • Complaints

First Direct Head Office Contact Number

Corporate Head office address of First Direct Limited.

First Direct 40 Wakefield Road Leeds LS98 1FD

For any general inquiries, please contact First Direct head office number: 03 456 100 100

General Problems that First Direct Customers Reports

  • How do I change my address with First Direct?
  • What is First Direct Secure Key?
  • How do I activate Secure Key?
  • How do I set up a digital secure key first direct?
  • What is First Direct Internet Banking Plus?
  • How do I get my first direct bank statement?
  • Do you get a debit card with First Direct?
  • What time does First Direct Open?
  • How do I pay money into my first direct account?
  • How long do Cheques take to clear first direct?
  • Does first direct use faster payments?
  • How do I cancel First Direct app?
  • How do I complain to First Direct?

Common Problem Categories

  • Internet banking
  • Transaction
  • Bank Account
  • Online banking
  • Change Insurance Policy
  • Lost or Stolen Card
  • A different issue

Lost or stolen card

If your card, then is lost or stolen please call as soon as you can on 0800 085 2404. If your PIN, safety apparatus or security details are lost or stolen, or you suspect that somebody has used or tried to use them, you must inform them without undue delay by phoning them on 03 456 100 100. You do not need to inform them if you’ve given your security details to some TPP in order to utilize their services.

First direct personal loans

First direct personal loans contact number is 0345 610 0199, the lines are open from 8 am to 10 pm, seven days a week. Dial this number 03 456 100 199, If you can see any changes in your circumstances coming up that could increase your outgoings or reduce your disposable income.

Cancel Home Insurance Policy

You can cancel your policy within 14 days of purchase or renewal (or from the day you receive your policy or renewal documents, if this is later) If you cancel before the cover starts, well refund the premium you’ve paid.

If you cancel after your cover has started. They will reduce your refund to pay for the time you were covered. To cancel your policy please call Customer Services on 0345 300 6031.

Hopefully, We helped you to get some genuine records of First Direct phone number to directly contact First Direct customer service department.

People also ask

Does first direct have a free phone number?
Call  0800 046 8311 (free if you’re calling from a fixed landline) or.

What is first direct in UK?
first direct is a division of HSBC UK Bank plc and HSBC has accounts more suitable for customers living outside of the UK. For more information please call HSBC on +44 1226 261 010 or visit

Is first direct on WhatsApp?
first direct customers are now able to make secure peer-to-peer payments seamlessly while using social media apps such as WhatsApp and Facebook Messenger.

First Direct Customer Reviews

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Average rating:  
 1 reviews
 by Rosie Gittings on First Direct

Great customer support on the phone. Have never taken more than 5-10 minutes to sort any issues. Online and app are as good as any I’ve had. Not a single complaint yet, and no dictating to a robot for 20 mins before your get through. Worth noting I only have a current account, no mortgage or credit products with FD so I can’t comment on the service on that side, other reviews do though

More Ways to Contact First Direct

First Direct Customer Service
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First Direct Help Desk
First Direct Live Chat