First Direct Live Chat

How to chat with First Direct? Here is the First Direct Live chat link buy using you can chat with Agent.

Use above link to launch chat
Chat Hours : Monday to Sunday, 8:00 am to 8:00 pm

Select start chatting if you have any problem, First Direct services or get General Support, Technical issues. To connect with an First Direct representative through a messenger service, click this Live chat link and select your appropriate option Payments, Online Banking, Account, Insurance, Loan, Moving Home. After choosing your option, explain your problem by typing it into the text box and hit send. When you’re done with the conversation, request that the representative emails a transcript of your discussion to you for your records.

Why did you want to chat with First Direct?
Chat Topics
  • General Support
  • Online Banking
  • Payments
  • Moving Home
  • Insurance
  • Loan
  • For different reason

This is especially helpful for recurring problems, Online Banking, Payments, Account, Insurance, Loan, Moving Home, which can require your attention immediately. Sometimes, the representative can do it for you remotely.This is also very helpful if you’re in a location where you aren’t able to talk on your phone, like a busy coffee shop or a quiet library.

Popular chat topics by First Direct Recent Customers

Solved: Change insurance policy.
Solved: Cancel insurance policy.
Solved: Online Banking Issue.
Solved: Cancelling a cheque
Chat for a different reason

First Direct Live Chat Support Statistics

First Direct Live Chat Link
Mailing Department First Direct Customer Service
Customer service hours Monday – Friday: 8:00 am – 8:00 pm, Saturday: 8:00 am – 6:00 pm & Sunday: Closed
Is Call-back available No
Normal response time a few minutes
Alternate methods phoneemailwebsocial media
Quality of help 89%
Best phone number 03 456 100 100

Contacting First Direct – by Chat or otherwise

Even though First Direct Live chat Support is great, you will find 5 complete ways of getting in contact with them. Apart from chat, the upcoming favorite alternative for customers searching for assistance is through Phone number support for First Direct UK. If you feel this information is wrong or know of other ways to get First Direct, please let us know so we can discuss with other consumers.

First Direct Customer Reviews

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Average rating:  
 1 reviews
 by Rosie Gittings on First Direct

Great customer support on the phone. Have never taken more than 5-10 minutes to sort any issues. Online and app are as good as any I’ve had. Not a single complaint yet, and no dictating to a robot for 20 mins before your get through. Worth noting I only have a current account, no mortgage or credit products with FD so I can’t comment on the service on that side, other reviews do though

Hopefully, We helped you to get some genuine Contact numbers for First Direct Customer Service.

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