Contact Harrods Through Social Media

How to contact Harrods through social media? Message Harrods through social media websites like Facebook or Twitter and also through Website, App & Harrods forum Support.

Use above link to launch social media support
Chat Hours :

If you have a missing order shipment, a small issue with an Harrods product, or are having trouble making a purchase or technical issue, try using social media to contact Harrods . Go to the official Harrods Twitter or Facebook, and click on the “message” button. Compose a short message that briefly explains your issue, and wait to hear back from their representative.

Why do you want to chat with Harrods Social media?

Chat Topics

  • General Support
  • Returns
  • Refunds
  • Payments
  • Complaint
  • For different reason

Popular chat topics by Harrods Recent Customers

Solved: Change order
Solved: Cancel order
Solved: Late Delivery
Chat for a different reason

Harrods Live Chat Support Statistics

Harrods Twitter Support
Harrods Website Support
Contact Department Harrods Customer Service
Customer service hours Mon to Sat: 10:00 am – 9:00 pm, & Sun 11:30 am – 6:00 pm.
Is Call-back available No
Normal response time Within an Hour
Alternate methods phoneemailweb
Quality of help 87%
Best phone number 020 7730 1234

Contacting Harrods by Social media or otherwise

Even though Harrods Social media Support is great, you will find 5 complete ways of getting in contact with them. Apart from social media, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Harrods . You can reach Harrods customer support by calling 020 7730 1234 number directly.  If you feel this information is wrong or know of other ways to get Harrods , please let us know so we can discuss with other consumers.

Contact Harrods through website & app

Customers can also get support from Harrods Website and Application. In website, there are many options available for customer service. Here are the links of website & apps for you.

Website: Website
App: IOS App , Android App

Harrods Customer Reviews

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Average rating:  
 1 reviews
 by Tracey Salmon on Harrods, UK

Hello. Today I had a call from a member of your staff regarding an afternoon tea which i had booked on Tuesday 10th July. The reason for the call was twofold. In the voicemail message I was told, it was to confirm the booking and also to ask me to contact them regarding my allergies which I had outlined previously.

I rang back almost immediately and was very troubled and upset by the conversation. Apparently, certain foods which i am allergic to might be airbourne in the preparation area and kitchen. We outlined which these were, strawberries, mushrooms, fish and shellfish. I said that as long as I didnt touch these things or injest them that that would be fine. However, I was told that due to the menu being changed, you could not say my food would be soy free, and that 90% of the menu contained soy. How can this be? Which foods traditionally served in an English Afternoon tea contain Soy?

I was told that I needed to write to yourselves accepting the fact that soy would be present in the food or the booking would not be honoured.

Surely this be cannot be the case? This afternoon tea was a gift for my birthday from my best friend and we have waited over 12 months to be able to visit. It was booked weeks ago, and all my allergies were listed and we have been looking forward to it. Yet today 3 days before we are due to travel to London, I am told soy is present in most of the food due to a new menu. I had not seen the original menu but find this information really disconcerting. If Harrods, one of the most well known establishments in England cant provide a meal which does not contain an ingredient which is a very well known allergen, surely there is a problem. I am thoroughly overwhelmed. I dont want to tell my friend I cant go to London with her to celebrate my birthday after all or that if I do go I am going to be hesitant to eat anything, whilst worrying about how much soy is in each element. If it were a small cafe or restaurant, I might be able to understand the limitations, but yoh are Harrods!!! I would be grateful for your comments as soon as possible please. I am so very disappointed and know this has put a taint on the whole day.

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