Harrods Email Support

Email support by Harrods customer service email @ customer.services@harrods.com.
Average reply time: (12 hours)

harrods email

Why do customers write email to Harrods

  • Update account details
  • Refund
  • Returns
  • Delivery
  • Track an order
  • Missing Item
  • Payments
  • Complaint

Contact Harrods Email Service – customer.services@harrods.com

Send an email to customer support at customer.services@harrods.comCompose an email that includes all of the important information, such as a return, refund, track an order, late delivery and your contact information. Explain the issue in as much detail as possible and wait for a response from Harrods customer service.

As an alternative, you can email Harrods at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, order details, date of birth, phone details etc.

CUSTOMER SERVICE EMAIL: help@harrods.com or customer.services@harrods.com

Corporate Head Office Email: corporate.service@harrods.com

For press enquiries: press@harrods.com

Harrods Customer Email Support

Email address customer.services@harrods.com
Mailing Department Harrods Customer Service
Customer service hours Monday to Saturday: 10:00 am – 9:00 pm, and Sunday 11:30 am – 6:00 pm.
Is Call-back available No
Normal response time 12 Hours
Alternate methods phonewebsocial media
Quality of help 88%
Best phone number 020 7730 1234

Contacting Harrods – by Email or otherwise

Even though customer.services@harrods.com is Harrods ’s best email, you will find 6 complete ways of getting in contact with them. Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Harrods . If you feel this information is wrong or know of other ways to get www.harrods.com, please let us know so we can discuss with other consumers.

Harrods Head Office Contact Number

Corporate Head office address of Harrods Limited.

68 Hammersmith Rd, Hammersmith, London W14 9YW, United Kingdom
For any general inquiries, please contact Harrods head office number: 020 7730 1234

People also ask

How do I speak to someone at Harrods?
To directly contact Customer Service we recommend Live Chat, available via the live chat bubble during the below operating hours. Alternatively, send us a message using the above contact form or call +44 (0)20 7730 1234.

Where is Harrods headoffice?

Is Harrods only in London?
Harrods Limited is a department store located on Brompton Road in Knightsbridge, London, England. It is currently owned by the state of Qatar via its sovereign wealth fund, the Qatar Investment Authority.

Can anyone go in Harrods?
Anyone can enter Harrods for free, but be aware that there are “Browsing only” times between 11:30 a.m. and 12 p.m. However, if you plan on shopping in Harrods, its opening and closing times are: 10 a.m. to 9 pm, Monday to Saturday.

Harrods Customer Reviews

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Average rating:  
 1 reviews
 by Tracey Salmon on Harrods, UK

Hello. Today I had a call from a member of your staff regarding an afternoon tea which i had booked on Tuesday 10th July. The reason for the call was twofold. In the voicemail message I was told, it was to confirm the booking and also to ask me to contact them regarding my allergies which I had outlined previously.

I rang back almost immediately and was very troubled and upset by the conversation. Apparently, certain foods which i am allergic to might be airbourne in the preparation area and kitchen. We outlined which these were, strawberries, mushrooms, fish and shellfish. I said that as long as I didnt touch these things or injest them that that would be fine. However, I was told that due to the menu being changed, you could not say my food would be soy free, and that 90% of the menu contained soy. How can this be? Which foods traditionally served in an English Afternoon tea contain Soy?

I was told that I needed to write to yourselves accepting the fact that soy would be present in the food or the booking would not be honoured.

Surely this be cannot be the case? This afternoon tea was a gift for my birthday from my best friend and we have waited over 12 months to be able to visit. It was booked weeks ago, and all my allergies were listed and we have been looking forward to it. Yet today 3 days before we are due to travel to London, I am told soy is present in most of the food due to a new menu. I had not seen the original menu but find this information really disconcerting. If Harrods, one of the most well known establishments in England cant provide a meal which does not contain an ingredient which is a very well known allergen, surely there is a problem. I am thoroughly overwhelmed. I dont want to tell my friend I cant go to London with her to celebrate my birthday after all or that if I do go I am going to be hesitant to eat anything, whilst worrying about how much soy is in each element. If it were a small cafe or restaurant, I might be able to understand the limitations, but yoh are Harrods!!! I would be grateful for your comments as soon as possible please. I am so very disappointed and know this has put a taint on the whole day.

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