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Contact Royal Mail Through Social Media

Last updated on November 11th, 2023 at 05:36 am

How to contact Royal Mail through social media? Message Royal Mail through social media websites like Facebook or Twitter and also through Website, App & Royal Mail forum Support.

facebook.com
twitter.com
www.royalmail.com

Use above link to launch social media support
Chat Hours : Monday to Friday 8:00 am – 6:30 pm, Saturday 8:00 am – 3:00 pm and Sunday 9:00 am – 2:00 pm

If you have a missing order shipment, a small issue with an Royal Mail product, or are having trouble making a purchase or technical issue, try using social media to contact Royal Mail. Go to the official Royal Mail Twitter or Facebook, and click on the “message” button. Compose a short message that briefly explains your issue, and wait to hear back from their representative.

Why do you want to chat with Royal Mail Social media?

Chat Topics

  • Sending Mail
  • Receiving Mail
  • Account Access
  • Track an Order
  • Refund a Charge
  • Missing Order
  • Missing Item
  • Complaints
  • A different issue

Popular chat topics by Royal Mail Recent Customers

Solved: Missing order.
Solved: Missing Item.
Chat for a different reason

Royal Mail Live Chat Support Statistics

Royal Mail Twitter Support twitter.com
Royal Mail Website Support www.royalmail.com
Contact Department Royal Mail Customer Service
Customer service hours Monday to Friday 8:00 am – 6:30 pm, Saturday 8:00 am – 3:00 pm and Sunday 9:00 am – 2:00 pm
Is Call-back available No
Normal response time Within an Hour
Alternate methods phone, email, web
Quality of help 90%
Best phone number 03457 740 740

Contacting Royal Mail by Social media or otherwise

Even though Royal Mail Social media Support is great, you will find 5 complete ways of getting in contact with them. Apart from social media, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Royal Mail. You can reach Royal Mail customer support by calling 03457 740 740 number directly.  If you feel this information is wrong or know of other ways to get Royal Mail, please let us know so we can discuss with other consumers.

Contact Royal Mail through website & app

Customers can also get support from Royal Mail Website and Application. In website, there are many options available for customer service. Here are the links of website & apps for you.

Website: Website
App: IOS App , Android App

People also ask

Is UK Mail and Royal Mail the same?
UK Mail, a trading name of DHL Parcel UK Limited (formerly Business Post), is a postal service company operating in the United Kingdom, which has competed with Royal Mail in collection and distribution of mail, since the deregulation of the postal service in January 2006.

What days do UK Mail deliver?
Royal Mail will deliver and collect your post every working day, and on Saturdays. You won’t get post on bank holidays.

Is Royal Mail losing money?
Royal Mail’s revenue fell 11.5% year-on-year, leading to an adjusted operating loss of £92 million, reflecting ‘weakening retail trends, lower test kit volumes and a return to structural decline in letters.

Royal Mail Customer Reviews

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ROYAL MAIL, UK
Average rating:  
 10 reviews
Mark
Dec 27, 2023
 by Mark on ROYAL MAIL, UK

What an absolute poor service this is - tried to contact someone on a tracked 48 hour item which is still not delivered 7 days later. I rung their customer service number and was told waiting time would be 60 minutes !!!
Pathetic

Angela Selby
Nov 21, 2023
 by Angela Selby on ROYAL MAIL, UK

Terrible service, 40 minute wait to speak to anyone.

I paid customs fee on an item using PayPal and received a confirmation of payment from Royal Mail and delivery date. Item was not delivered and the tracking says the fee is still outstanding.

I cannot speak to anyone unless I am prepared to wait 40 minutes. There is no live chat. Disgraceful service

Victoria birch
Nov 21, 2023
 by Victoria birch on ROYAL MAIL, UK

I paid 7pound 35 special delivery it said it be their for one today know such thing

Hopefully, We helped you to get some genuine Contact numbers for Royal Mail Customer Service.

More Ways to Contact Royal Mail

Royal Mail Live Chat
Royal Mail Email
Royal Mail Customer Service
Royal Mail Phone Number
All Contacts Royal Mail
Royal Mail Help Pages
Royal Mail Redelivery

ROYAL MAILRoyal Mail Social Media

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