Contact Thames Water

Last updated on December 15th, 2023 at 10:27 am

If you looking for the Thames Water customer service and support number? Here are the top 6 ways to get in touch with Thames Water.

Thames Water Phone Number

0800 980 8800 – Customer Service

You can reach Thames Water customer support by calling 0800 980 8800 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working Monday-Friday 8:00 am to 8:00 pm and Saturday 8:00 am to 6:00 pm.

Thames Water Contact/Phone Numbers

Here are Thames Water contact number for Individuals enquiries: Phone numbers and operating hours

Thames Water Best Toll-Free/800 Customer Service Phone Number

Call 0800 316 9800

This is the Thames Water’s Finest customer service telephone number that you can use to contact Thames Water helpline. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a Thames Water Helpline. You can use this number for getting information of various tasks such as

• Emergencies
• Account and billing
• Water meters
• Extra care
• Water saving
• Water quality
• Home improvements
• Setup service
• Book appointment
• Cancel service
• A different task

Thames Water Head Office Contact Number

Corporate Head office address of Thames Water

Clearwater Court, Vastern Road, Reading RG1 8DB, UK

For any general inquiries, please contact Thames Water head office number: 0800 316 9800

Direction

Contacting Thames Water – by phone or otherwise

Even though 0800 980 8800 is Thames Water’s finest toll-free number, you will find 5 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through email support for Thames Water customer service Support. If you feel this information is wrong or know of other ways to get Thames Water, please let us know so we can discuss with other consumers.

Contact Thames Water Via EMAIL ADDRESS

As an alternative, you can email Thames Water at one of the support email address Thames Water given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

CUSTOMER SERVICE EMAIL: customer.feedback@thameswater.co.uk

Contact Thames Water UK Through Social Media, Website & App

If you have a small issues about Thames Water services, try using social media to contact Thames Water. Go to their official Facebook or Twitter, and click on the “message” button.

• Thames Water Facebook
• Thames Water Twitter
• Official Website
• Thames Water YouTube
• Instagram Support

Live Chat Support of Thames Water

Thames Water does not offer live chat support, but you can also get in touch with their customer service team via phone number, email and social media.

Thames Water Regular Business Hours

Monday-Friday 8:00 am to 8:00 pm
Saturday 8:00 am to 6:00 pm.

What time does Thames Water open and close?

Thames Water Holiday Hours

Customer service is closed on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed

What time does Thames Water close?

Public Holidays

• New Year’s Day
• Australia Day
• Good Friday
• Easter Sunday
• Easter Monday
• Anzac Day
• Reconciliation Day
• Queen’s Birthday
• Labour Day
• Christmas Day
• Boxing Day

How to contact various departments of Thames Water

Contact Thames Water customer service

Thames Water customer service number is 0800 980 8800, dial this number for help with your water or wastewater services or general questions and inquiry about Thames Water services. The helplines are open Monday-Friday 8:00 am to 8:00 pm and Saturday 8:00 am to 6:00 pm..

You can also send them an email at customer.feedback@thameswater.co.uk.

Thames Water Account and billing
Department

For help with your account, bill or charges call the Thames Water contact 0800 980 8800. The helpline is open 8 am – 8 pm, Monday-Friday. You can dial this number for enquiries related payment, to set up your direct debit payment, online bill, charges, moving home, new connection, meter reading and to update your account details.

For more information about this department please visit on Account and Billing department webpage.

Report a Leak

Thames Water Report a Leak contact number is 0800 714 614. This helpline number is reachable 24 hours and 7 days a week. You can dial this number if your home water connection is leaked or burst pipe, you can also report a leak online via their website.

Contact Developer Services

You can reach Thames Water Developer Services on 0800 009 3921. Their lines are open from 8 am to 4 pm, Monday to Friday, and are closed at weekends and bank holidays.

If your hearing or speech is impaired, you can contact using RelayUK.

Write to Thames Water Developer Services
Thames Water
Developer Services
Clearwater Court
Vastern Road
Reading
RG1 8DB

Home improvements

If you have any problem or query regarding this department to visit on Home improvements department webpage.

Moving Home

If you have any problem or query regarding this department call on 0800 980 8800 or visit on Moving Home department webpage.

Lodge A Complaint to Thames Water

Phone Thames Water to make a complaint by calling their customer service contact number 0800 980 8800 / 0800 316 9800.

If youreach them by phone and you’re still not happy with their service, you’ll need to send your complaint to Thames Water in writing.

You can Email your complaint to:
customer.feedback@thameswater.co.uk

Write at:
Thames Water
PO Box 436
Swindon
SN38 1TU

Hopefully, We helped you to get some genuine Contact numbers for Thames Water Customer Service.

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People also ask

How do I contact Thames Water?
800 316 9800

How much is London water monthly?
Water will cost you, according to Water UK average annual combined water and sewage is £408 a year, or £34 a month in 2021/22. This is made up of an average of £194 for the water bill and £204 for the sewage bill.

We love reading your messages……

Also Read: Contact Asda Tyres

More Ways to Contact Thames Water

Thames Water Phone Number
Thames Water Customer Service
Email Support of Thames Water
Social Media support of Thames Water
Thames Water Help Pages