Thames Water Customer Service

Customer service tips to calling & contacting Thames Water faster. By contacting Thames Water customer service number, you can get your common issues solved & customer reviews.

Thames Water Phone Number

0800 980 8800 – Customer Service

You can reach Thames Water customer support by calling 0800 980 8800 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours 24 hours a day, 7 days a week.

You can call Thames Water customer service number and generally discuss for following topics

  • Water meters
  • Setup service
  • Cancel service
  • Emergencies
  • Account and billing
  • Extra care
  • Water saving
  • Water quality

Thames Water Customer Care Regular Business Hours

Monday-Friday 8:00 am to 8:00 pm
Saturday 8:00 am to 6:00 pm.

What time does Thames Water open and close?

Store hours today Opening Hours Closing Hours
Monday 8:00 am 8:00 pm
Tuesday 8:00 am 8:00 pm
Wednesday 8:00 am 8:00 pm
Thursday 8:00 am 8:00 pm
Friday 8:00 am 8:00 pm
Saturday 8:00 am 6:00 pm
Sunday Closed

Thames Water Holiday Hours

The majority of Thames Water stores generally stay open on the following holidays, though reduced hours may apply.

  • Valentine’s Day
  • Shrove Tuesday
  • St. Patrick’s Day
  • Good Friday
  • Mother’s Day
  • Memorial Day
  • Father’s Day
  • Labor Day
  • Halloween
  • Veterans Day
  • Cyber Monday
  • Christmas Eve

What time does Thames Water close?

All Thames Water are CLOSED only on following public holidays

  • Thanksgiving Day
  • Christmas Day
  • Easter Monday
  • New Year’s day
  • Boxing day

Thames Water customer service

Thames Water customer service number is 0800 316 9800, dial this number for help with your water or wastewater services or general questions and inquiry about Thames Water services. The helplines are open 24 hours a day, 7 days a week.

You can also send them an email at

Report a Leak

Thames Water Report a Leak contact number is 0800 714 614. This helpline number is reachable 24 hours and 7 days a week. You can dial this number if your home water connection is leaked or burst pipe, you can also report a leak online via their website.

Home improvements

If you have any problem or query regarding this department to visit on Home improvements department webpage.

General Problems that Thames Water Customers Reports

  • Why is my water bill so high Thames Water?
  • How do I pay my Thames Water Bill?
  • Can I pay Thames Water Monthly?
  • How do I change my name on my Thames Water Bill?
  • How do I report a Thames Water leak?
  • What is a Thames Water Smart Meter?
  • Do I need Thames Water build over agreement?

Common Problem Categories

  • Report a problem
  • Payment
  • Water Meter
  • A different issue

People also ask

How do I contact Thames Water?
800 316 9800

How do I contact Thames Water via email?

How can I find my Thames Water Account Number?
Your payment reference: This is your Thames Water account number, which is on the front of your bill.

Thames Water Customer Reviews

Submit your review

Create your own review

Average rating:  
 1 reviews
 by Sophie on Thames Water, UK

Had a good experience with Thames Water. Loved the building design, infrastructure and architecture. Hope to visit again soon.

About Thames Water

Thames Water, is the UK’s largest water and wastewater services company, responsible for the public water supply and waste water treatment. Thames Water supplies 2.6 billion litres of drinking water per day, and treats 4.4 billion litres of wastewater per day.

Hopefully, We helped you to get some genuine customer service numbers for Thames Water

More Ways to Contact Thames Water

Thames Water Phone Number
All Contacts of Thames Water
Email Support of Thames Water
Social Media support of Thames Water
Thames Water Help Pages