Thames Water Email Support

Email support by Thames Water customer service email @
Average reply time: (12 hours)

Why do customers write email to Thames Water

  • Update account details
  • Complaint
  • Payments
  • Emergencies
  • Water meters
  • Home improvements
  • Setup service
  • Cancel service

Contact Thames Water Email Service –

Send an email to customer support at Compose an email that includes all of the important information, such as a water meter, payment and your contact information. Explain the issue in as much detail as possible and wait for a response from Thames Water customer service.

As an alternative, you can email Thames Water at one of the support email address given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

Customer Service:

Thames Water Customer Email Support

Email address
Mailing Department Thames Water Customer Service
Customer service hours Open 24 hours a day, 7 days a week
Is Call-back available No
Normal response time 12 Hours
Alternate methods phonewebsocial media
Quality of help 85%
Best phone number 0800 980 8800

Contacting Thames Water – by Email or otherwise

Even though is Thames Water ’s best email, you will find 6 complete ways of getting in contact with them. Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Thames Water . If you feel this information is wrong or know of other ways to get, please let us know so we can discuss with other consumers.

Thames Water Head Office Contact Number

Corporate Head office address of Thames Water Limited.

Clearwater Court, Vastern Road, Reading RG1 8DB, UK

For any general inquiries, please contact Thames Water head office number: 0800 316 9800

People also ask

How do I contact Thames Water?
0800 980 8800

How do I email Thames Water?

Does Thames Water have live chat?
You can contact the Thames Water Customer service team via live chat, phone, and email. The phone and live chat can be used for faster turnaround time and have less than 3 minutes of waiting time.

Thames Water Customer Reviews

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Average rating:  
 1 reviews
 by Sophie on Thames Water, UK

Had a good experience with Thames Water. Loved the building design, infrastructure and architecture. Hope to visit again soon.

More Ways to Contact Thames Water

Thames Water Phone Number
Thames Water Customer Service
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Thames Water Help Pages