Contact TUI Through Social Media

How to contact TUI through social media? Message TUI through social media websites like Facebook or Twitter and also through Website, App & TUI forum Support.

Use above link to launch social media support
Chat Hours :

If you have a small issue with an TUI services, or technical issue, try using social media to contact TUI . Go to the official TUI Twitter or Facebook, and click on the “message” button. Compose a short message that briefly explains your issue, and wait to hear back from their representative.

Why do you want to chat with TUI Social media?
Chat Topics
  • General Support
  • Payments
  • Booking
  • Holiday
  • Complaint
  • For different reason

Popular chat topics by TUI Recent Customers

Solved: Change booking
Solved: Cancel holiday
Chat for a different reason

TUI Live Chat Support Statistics

TUI Twitter
TUI Website
Contact DepartmentTUI Customer Service
Customer service hoursMon to Fri: 8:00 am – 8:00 pm, Sat: 9:00 am – 6:00 pm and Sun: 10:00 am – 05:00 pm.
Is Call-back availableNo
Normal response timeWithin an Hour
Alternate methodsphoneemailweb
Quality of help89%
Best phone number020 3451 2688

Contacting TUI by Social media or otherwise

Even though TUI Social media Support is great, you will find 5 complete ways of getting in contact with them. Apart from social media, the upcoming favorite alternative for customers searching for assistance is through Phone number support for TUI . You can reach TUI customer support by calling 020 3451 2688 number directly.  If you feel this information is wrong or know of other ways to get TUI , please let us know so we can discuss with other consumers.

Contact TUI through website & app

Customers can also get support from TUI Website and Application. In website, there are many options available for customer service. Here are the links of website & apps for you.

Website: Website

App: IOS App , Android App

TUI Customer Reviews

Submit your review

Create your own review

Average rating:  
 12 reviews
by Winfield on TUI

I would give - 1 if it would let me .digusting service

by mavis barclay on TUI

Our holiday cancelled for Marella Cruise leaving 16th May 2020

Over £3,000 paid in April and still no refund.

Not able to contact either by phone or email leaving us worried and frustrated

Absolutely disgusting customer care service and gives no assurance for anyone wishing to travel with them in the future.

Email received recently adding insult to injury promoting future travel packages!

by Martin Lewis on TUI

Dear Customer Service Manager,

I was very disappointed by the lack of alternatives that Tui has provided for customers like me, who booked their holidays prior to March 2020, to holiday during September 2020. Both my wife and I will be over 70 in September 2020 and must be careful about how exposed we become to the Covid virus.

You could provide no assurance that the flight conditions would respect appropriate social distancing, you provided no opportunity to change the dates of my holiday leaving me no alternative other than to cancel my holiday.

Other holiday providers and flight providers have offered us alternative dates for travel leading to no loss of deposit.

I feel that Tui are profiteering in this situation which will not be forgotten when the conditions change.

I have been a regular Tui customer until now - is there anything you wish to say in response to my observations, please?

Yours sincerely

Martin J Lewis

Hopefully, We helped you to get some genuine Contact numbers for TUI Customer Service.

More Ways to Contact TUI

TUI Phone Number
TUI Customer Service
Email Support of TUI
Live Chat Support of TUI
All Contacts of TUI
TUI Help Pages