Here are some help pages that customers can contact like TUI customer FAQ, Forum, and Online Help
Contact TUI Help @ tui.co.uk
Navigate to tui.co.uk/destinations/contact-us first. If you have a problem with TUI Services, click on this link or paste it into the search bar of your browser and hit enter to go to the page. If you aren’t already logged in, type in your email and password to log into your account and gain access to the page.
General Problems that TUI Customers Reports
- How do I book assistance at the airport?
- When can you pre-book a cabin number for a Marella Cruise?
- Can I take my own food for the flight?
- Can I extend my holiday with TUI?
- How do I choose my seats on the plane?
- Can I contact you via live chat?
- How do I cancel my excursion booking?
- Who do I contact about my booking?
- Can I use my Gift Card to book excursions online?
- How do I complain to TUI?
Contacting TUI Help Pages
This is the official customer support page of TUI, which contains different options for contacting them about a variety of issues. If you are looking for TUI’s best customer help page or faq or forum, this is the best entry point. If you don’t have access to your account, try resetting the password with your email address. If that doesn’t work, contact TUI directly by calling their customer service number at 020 3451 2688.
TUI Frequently Asked Questions
How much will it cost to cancel my holiday?
If you want to cancel your booking, or a part of it, you need to get in touch with TUI whenever possible.
Their cancellation charges cover the expense of processing your cancellation and to compensate them for the danger that they might not be able to resell your trip arrangements.
Can I contact you via live chat?
Yes, you are going to come across the live chat option in the bottom of the Contact Us page.
How do I book an excursion?
It is possible to book trips before you go on their Excursions website or call on 0203 636 1903.
Can I extend my holiday with TUI?
Yes, you are able to amend your booking. However you’ll usually must pay an amendment fee for each person named on the booking and also for every booking detail which you change.
People also ask
How do I get in touch with TUI UK?
You can call 0203 451 2688 between 9 am and 7 pm Monday to Friday, 9 am and 5 pm on Saturday and 10 am and 5 pm on Sunday. IF YOU HAVE A TUI TOURS BOOKING: Please give our dedicated TUI Tours team a call on 0203 451 2940.
How do I contact TUI by phone?
Holidays booked with TUI Contact Centre: Please call 0203 451 2688. Cruise holidays: Please call 0203 451 2682. Twin center holidays: Please call 0203 451 2688. Ski & Snowboarding holidays: Please call 0871 971 0578 (calls cost 10p per minute plus network extras)
Does TUI have live chat?
Take a look at the ways you can get in touch… Download the TUI app to chat with a rep 24/7. Use our online form.
Does TUI have good customer service?
We’re proud to be rated 4.5 stars for our customer service.
Can I change my Tui holiday once booked?
Yes, you can amend your booking. However you’ll usually need to pay an amendment fee for each person named on the booking and for every booking detail which you change. Please refer to our booking terms and conditions for more information and charges.