Customer Service

Customer service tips to calling & contacting faster. By contacting customer service number, you can get your common issues solved & customer reviews. Phone Number

0333 300 0042 – Customer Service

You can reach customer support by calling 0333 300 0042 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday: 8:00 am – 9:00 pm, Saturday and Sunday: 9:00 am – 6:00 pm.

You can call customer service number and generally discuss for following topics

  • Payments
  • Online Booking
  • Cancel Flight
  • Change Booking
  • Changing your Holiday
  • Lost Baggage
  • Complaints Customer Care Regular Business Hours

Weekdays (Monday – Friday: 8:00 am – 9:00 pm),
Weekends (Saturday & Sunday: 9:00 am – 6:00 pm)

What time does open and close?

Store hours today Opening Hours Closing Hours
Monday 8:00 am 9:00 pm
Tuesday 8:00 am 9:00 pm
Wednesday 8:00 am 9:00 pm
Thursday 8:00 am 9:00 pm
Friday 8:00 am 9:00 pm
Saturday 9:00 am 6:00 pm
Sunday 9:00 am 6:00 pm Holiday Hours

The majority of stores generally stay open on the following holidays, though reduced hours may apply.

  • Valentine’s Day
  • Shrove Tuesday
  • St. Patrick’s Day
  • Good Friday
  • Mother’s Day
  • Memorial Day
  • Father’s Day
  • Labor Day
  • Halloween
  • Veterans Day
  • Cyber Monday
  • Christmas Eve

What time does close?

All are CLOSED only on following public holidays

  • Thanksgiving Day
  • Christmas Day
  • Easter Monday
  • New Year’s day
  • Boxing day customer service customer service number is 0333 300 0042, dial this number to make changes to your booking, or for general questions or inquiry about services. The helplines are open from Monday to Friday: 8:00 am – 9:00 pm, Saturday and Sunday: 9:00 am – 6:00 pm.

You can also send them an email at

Existing bookings

To make a change to an existing booking please call 0333 300 0042 – Calls are charged at National rate but may be included in your mobile or landline’s bundled minutes package. Payment Department

If you have any problem or query regarding this department to visit on Booking & Payment department webpage.

Contact Special Assistance Team

To pre-book mobility and all other types of assistance, or to talk further about your needs, please contact Jet2 Special Assistance team on:

UK Freephone: 0800 408 5591
If calling from abroad: +44 (0)203 059 8337

General Problems that Customers Reports

  • How do I get a refund from jet2?
  • How much will I lose if I cancel my jet2 holiday?
  • Can you change holiday dates once booked jet2?
  • Are jet2 Cancelling flights?
  • How do I pay for my jet2 holiday?
  • Can I get my money back from jet2?
  • How do I check in with jet2?
  • Who do I contact about my booking?
  • How to Join myJet2
  • How do I complain to ?

Common Problem Categories

  • Change booking
  • Cancel booking
  • change holiday
  • A different issue

People also ask

What time is Jet2 customer service open?
Our official WhatsApp service is available Monday to Friday 8am-7pm and Saturday to Sunday 9am-5.30pm. Want to get in touch with our team? You can send them a message by following the link below.

How do I complain to Jet2holidays?
You can call our 24/7 Customer Helpline on 0044 113 387 9501 for further support on what to do next. Customer Reviews

Submit your review

Create your own review

Average rating:  
 1 reviews
 by Gary Hornsby on, UK

Really good experience


Jet2 is a British cheap leisure airline offering scheduled and charter flights from the United Kingdom. is the UK’s third biggest airline, flying from ten UK airports to over 60 destinations around Europe and beyond. They offer low cost flights with high class services.

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