Email support by Royal Mail customer service email: contactus@royalmail.com.
Average reply time: (12 hours)
Why do customers write email to Royal Mail
- Update account details
- Complaint
- Redelivery
- Account Access
- Track an Order
- Refund a Charge
- Missing Order
- Missing Item
Contact Royal Mail Email Service –
contactus@royalmail.com
Send an email to customer support at contactus@royalmail.com. Compose an email that includes all of the important information, such as an Account Access, Track an Order
Refund a Charge, Missing Order, Missing Item and your contact information. Explain the issue in as much detail as possible and wait for a response from Royal Mail customer service.
As an alternative, you can email Royal Mail at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, order details, date of birth, phone details etc.
Customer Service: contactus@royalmail.com
Information Rights Team: information.rights@royalmail.com
Media-Press Office: press.office@royalmail.com
Security Helpdesk Services: securityhelpdesk@royalMail.com
Business team: business.enquiries@royalMail.com
Royal Mail Customer Email Support
| Email address | contactus@royalmail.com |
| Mailing Department | Royal Mail Customer Service |
| Customer service hours | Monday to Friday 8:00 am – 6:30 pm, Saturday 8:00 am – 3:00 pm and Sunday 9:00 am – 2:00 pm |
| Is Call-back available | No |
| Normal response time | 12 Hours |
| Alternate methods | phone, web, social media |
| Quality of help | 92% |
| Best phone number | 03457 740 740 |
Contacting Royal Mail – by Email or otherwise
Even though contactus@royalmail.com is Royal Mail’s best email, you will find 6 complete ways of getting in contact with them. Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Royal Mail. If you feel this information is wrong or know of other ways to get www.royalmail.com, please let us know so we can discuss with other consumers.
Royal Mail Head Office Contact Number
Corporate Head office address of Royal Mail Limited.
185 Farringdon Rd, London EC1A 1AA, United Kingdom
For any general inquiries, please contact Royal Mail head office number: 03457 740 740
People also ask
Does Royal Mail have email address?
Dear Royal Mail Group Limited, The Royal Mail website does not publish any email addresses, despite this being a legal requirement under the E-Commerce Regulations.
Can you chat with Royal Mail?
Royal Mail doesn’t have any Live Chat facility but you can still submit your issues here.
Does the post office have Live Chat?
How do I speak to someone at Post Office? Post office does not offer an online chat service, therefore the only way to connect an agent is to call them via the phone number provided above. Alternatively, you can request help on this web page.
How do I speak to someone at the post office?
When a customer calls 1-800-ASK-USPS (1-800-275-8777), the customer service telephone number for the U.S. Postal Service® (USPS®), they will hear a greeting, then a language choice option (press 2 for Spanish).
Does the post office send emails?
Postal inspectors said consumers should be aware that the USPS does not send send text messages or emails about unclaimed packages or delivery attempts. To help consumers beware of the scam, the postal inspectors issued the following tips: Do not click on any links or attachments. Do not give out personal information.
Royal Mail Customer Reviews
Submit your review | |
What an absolute poor service this is - tried to contact someone on a tracked 48 hour item which is still not delivered 7 days later. I rung their customer service number and was told waiting time would be 60 minutes !!!
Pathetic
Terrible service, 40 minute wait to speak to anyone.
I paid customs fee on an item using PayPal and received a confirmation of payment from Royal Mail and delivery date. Item was not delivered and the tracking says the fee is still outstanding.
I cannot speak to anyone unless I am prepared to wait 40 minutes. There is no live chat. Disgraceful service
Mail is always crumpled when delivered, no one answers phone and we site is hope less
More Ways to Contact Royal Mail
Royal Mail Customer Service
Royal Mail Phone Number
All Contacts Royal Mail
Royal Mail Live Chat
Royal Mail Social Media
Royal Mail Help Pages
Royal Mail Redelivery