Contact Pontins Through Social Media

How to contact Pontins through social media? Message Pontins through social media websites like Facebook or Twitter and also through Website, App & Pontins forum Support.

Use above link to launch social media support
Chat Hours : Monday – Friday: 9:00 am – 10:00 pm, Saturday: 9:00 am – 9:00 pm & Sunday: 10:00 am – 9:00 pm

If you have a missing order shipment, a small issue with an Pontins product, or are having trouble making a purchase or technical issue, try using social media to contact Pontins UK. Go to the official Pontins Twitter or Facebook, and click on the “message” button. Compose a short message that briefly explains your issue, and wait to hear back from their representative.

Why do you want to chat with Pontins Social media?

Chat Topics

  • Booking Issue
  • Suspended Account
  • Refunds and Returns
  • Make a booking
  • Change booking
  • Cancel booking
  • Complaints

Popular chat topics by Pontins Recent Customers

Chat topic: Refund My Booking
Chat topic: Change My Booking
Chat topic: Question About A Booking
Chat topic: Overcharge on Account
Chat topic: Complaint About My Stay
Want to chat for a different reason

Pontins Live Chat Support Statistics

Pontins Twitter Support
Pontins Website Support
Contact Department Pontins Customer Service
Customer service hours Monday – Friday: 9:00 am – 6:00 pm and Sat, Sun: 9:00 am – 6:00 pm
Is Call-back available No
Normal response time Within an Hour
Alternate methods phoneemailweb
Quality of help 85%
Best phone number 0871 222 0201

Contacting Pontins by Social media or otherwise

Even though Pontins Social media Support is great, you will find 5 complete ways of getting in contact with them. Apart from social media, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Pontins. You can reach Pontins customer support by calling 0871 222 0201 number directly.  If you feel this information is wrong or know of other ways to get Pontins, please let us know so we can discuss with other consumers.

Contact Pontins through website & app

Pontins is a company operating holiday parks in the UK, founded in 1946 by Fred Pontin.

Pontins specialises in offering half-board and self-catering holidays featuring regular entertainment at resorts, or “holiday parks”, as they have branded them. Accommodation is usually in the form of chalets (which Pontins calls “apartments”).

Website :

People also ask

How do I contact Pontins?
Please call the Contact Centre on 0871 222 0201 selecting option 1 who are open Monday to Sundays. Calls are charged at 13p per minute + your chosen phone company access charge.

How do I email Pontins?
If you have returned from your holiday and are still unhappy please contact our Guest Solutions team on or write to us at Guest Solutions, Pontins Holidays, Ainsdale House, Shore Road, Southport, PR8 2PZ. You must contact us within 28 days of your departure.

Can I get my money back from Pontins?
If you are still unhappy with your accommodation on the day of arrival and leave the site, Pontins “may be able to refund your monies”. Any requests for a refund must be logged with the resort and processed via Guest Solutions.

Pontins Customer Reviews

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Average rating:  
 5 reviews
 by Chris on Pontins, UK

Absolutely dire, dont answer phone, dont reply to emails, they owe me 160 pounds and i am so annoyrd they dont answer my many emails and I cant get it back from them .only sorry I had to give a star, they deserve nothing

 by Kelly on Pontins, UK

This place is dirty smell unhygienic for any family to stay in open the door to find the bin was overflowing with rubbish dirty burger on the kitchen side and a sharp knife on the kitchen side for my two-year-old daughter could have reached it we open as all to find the dirt smelly mass to turn back around and left on went to home it was not fit enough for a family to stay there I don't even want to give this place a 1 star

 by Janis on Pontins, UK

I have been on the phone for 2 hours trying to get through they just thank me for holding this is the 3 time this week and at the end of it my minutes run out and I don’t get through to anyone it is absolutely horrendous ive also tried to email but no one ever gets back to me I’ve booked a sun holiday but got no confirmation from Pontins until this morning I got a reminder balance tried to pay it online, then tried to get through on the phone , then took the email to 2 shops pay point but it wouldn’t work so cannot pay the balance help ?????????

Hopefully, We helped you to get some genuine Contact numbers for Pontins UK Customer Service.

More Ways to Contact Pontins

Pontins Phone Number
Pontins Customer Service
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Pontins Email Support
Pontins help pages