Pontins Phone Number

Pontins Phone number helpline is available for existing and non existing consumers to get support. You can get personalized help and see your recent orders.

Pontins Contact Number

0871 222 0201 – Customer Service

Call Pontins phone number is one of the best ways to contact Pontins UK, Also this is easy, fast and you will speak with a customer care executive in just a few seconds.

You can reach Pontins customer support by calling 0871 222 0201 number directly.  You can contact during working hours Monday – Friday: 9:00 am – 6:00 pm, Sat, Sun: 9:00 am – 6:00 pm.

Pontins Contact/Phone Numbers

Pontins Customer Service 0871 222 0201
Pontins Questions 0871 222 0201
Holiday Payments Team 0871 474 2762
Group Bookings 0871 474 0744
Recruitment Brean Sands 0127 875 2410
Recruitment Camber Sands 0179 722 8301
Recruitment Pakefield 0150 250 2900
Recruitment Prestatyn Sands 0174 588 1816
Recruitment Southport 0170 488 2173
PontinsRewards 0871 222 0100
Sand Bay Holiday Park 0872 435 0206
Pakefield Holiday Park 0872 435 0205

Pontins Best Toll-Free/800 Customer Service Phone Number

Call 0871 222 0201

This is Pontins Finest phone number since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a Pontins agent. You can use this number for various tasks such as

  • Customer Service
  • Holiday Payments Team
  • Group Bookings
  • Brean Sands
  • Camber Sands
  • Pakefield
  • Prestatyn Sands
  • Southport
  • Sand Bay Holiday Park
  • Pakefield Holiday Park
  • Rewards
  • Complaint information

Pontins Head Office Contact Number

Corporate Head office address of Pontins Limited.
Central Beach, Barkby Avenue,
Prestatyn LL19 7LA, UK
For any general inquiries, please contact Pontins head office number: +44 871 222 0201

General Problems that Pontins Customers Reports

  1. How it works
  2. How do I find special offers online
  3. How do I cancel my Pontins reservation
  4. How do I get a refund from Pontins
  5. How do I delete my business account
  6. How do I add a day to my reservation

Common Problem Categories

  • Make a booking
  • Change booking
  • Cancel booking
  • Overcharge/Strange charge
  • Loyalty program

Contact Pontins U.K. for Account Support

Signing up for an Pontins account

For any account help, you have to sign in first using this Pontins UK login link. If you can’t have account at www.pontins.com, you can create new account easily. After Signing up you can ask for following help.

  • Changing your password
  • Start Booking on Pontins
  • Updating billing settings for customer
  • Account holds, restrictions, and suspensions
  • Changing your contact details
  • Fees, credits and invoices overview
  • Get help with a hacked account

Pontins Returns & Refunds

You can call this phone number 0871 222 0201 to contact Pontins representative if you have any problems related to Pontins product returns & refunds.

You can ask for following issues

  • Cancel an booking for a refund
  • Check the status of your booking request
  • How to handle a return request as a booking
  • Appeal Pontins’s decision about a make or cancel booking for customer

Hopefully, We helped you to get some genuine records of Pontins phone number to directly contact Pontins customer service department.

People also ask

How do I contact Pontins?
Please call the Contact Centre on 0871 222 0201 selecting option 1 who are open Monday to Sundays. Calls are charged at 13p per minute + your chosen phone company access charge.

What time does Pontins customer service open?
Monday to Saturday 9am – 6pm

Do you have to pay for swimming at Pontins?
From fun on the beach to fun in the Park you can choose the holiday you want and for holiday parks in Somerset then Pontins is a great choice. Pontins has a wide variety of FREE activities which will keep children of all ages happy, from a thrilling outdoor adventure playground to a fantastic indoor pool.

Is Pontins closing down?
Formal plans have this week been unveiled by EDF to close Brean’s Pontins holiday park for three years from this autumn while accommodation is upgraded for use by Hinkley Point workers. EDF Energy is proposing to use the existing holiday park for a period of three years from November 2022 until November 2025.

Can kids go to Pontins?
Pontins is a family resort too. Fred Pontins didn’t intend to have holiday parks that excluded children, but was inclusive to all.”

Pontins Customer Reviews

Submit your review

Create your own review

Average rating:  
 5 reviews
 by Chris on Pontins, UK

Absolutely dire, dont answer phone, dont reply to emails, they owe me 160 pounds and i am so annoyrd they dont answer my many emails and I cant get it back from them .only sorry I had to give a star, they deserve nothing

 by Kelly on Pontins, UK

This place is dirty smell unhygienic for any family to stay in open the door to find the bin was overflowing with rubbish dirty burger on the kitchen side and a sharp knife on the kitchen side for my two-year-old daughter could have reached it we open as all to find the dirt smelly mass to turn back around and left on went to home it was not fit enough for a family to stay there I don't even want to give this place a 1 star

 by Janis on Pontins, UK

I have been on the phone for 2 hours trying to get through they just thank me for holding this is the 3 time this week and at the end of it my minutes run out and I don’t get through to anyone it is absolutely horrendous ive also tried to email but no one ever gets back to me I’ve booked a sun holiday but got no confirmation from Pontins until this morning I got a reminder balance tried to pay it online, then tried to get through on the phone , then took the email to 2 shops pay point but it wouldn’t work so cannot pay the balance help ?????????

More Ways to Contact Pontins

Pontins Customer Service
Pontins Email Support
All Contacts Pontins
Pontins on Social Media
Pontins Help Desk