Pontins Email

Email support by Pontins UK customer service email @ [email protected] 
Average reply time: (12 hours)

Why do customers write email to Pontins
  • Update account details
  • Complaint
  • Refund
  • Make a booking
  • Change booking
  • Cancel booking

Contact Pontins Email Service – [email protected]

Send an email to customer support at [email protected]. Compose an email that includes all of the important information, such as an booking number, booking type, and your contact information. Explain the issue in as much detail as possible and wait for a response from Pontins customer service.

As an alternative, you can email Pontins at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, order details, date of birth, phone details etc.

Customer Service: [email protected]

Brean Sands: [email protected]

Pakefield: [email protected]

Prestatyn: [email protected]

Sands bay: [email protected]

Southport: [email protected]

Complaints: [email protected]

Pontins Customer Email Support

Email address [email protected]
Mailing Department Pontins Customer Service
Customer service hours Monday – Friday: 8:00 am – 10:00 pm, Sat: 9:00 am – 8:00 & Sun: 9:00 am – 6:00 pm
Is Call-back available No
Normal response time 12 Hours
Alternate methods phoneweb, social media
Quality of help 90%
Best phone number 0871 222 0201

Contacting Pontins – by Email or otherwise

Even though [email protected] is Pontins’s best email, you will find 6 complete ways of getting in contact with them. Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Pontins UK. If you feel this information is wrong or know of other ways to get www.pontins.com, please let us know so we can discuss with other consumers.

Head Office Address

Corporate Head office address of Pontins Global.
Second Ave, Sealand,
Deeside CH5 2NW, UK
For any general inquiries, please contact Pontins head office number : +44 1244 830100

Pontins Customer Reviews

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Average rating:  
 5 reviews
 by Chris on Pontins

Absolutely dire, dont answer phone, dont reply to emails, they owe me 160 pounds and i am so annoyrd they dont answer my many emails and I cant get it back from them .only sorry I had to give a star, they deserve nothing

 by Kelly on Pontins

This place is dirty smell unhygienic for any family to stay in open the door to find the bin was overflowing with rubbish dirty burger on the kitchen side and a sharp knife on the kitchen side for my two-year-old daughter could have reached it we open as all to find the dirt smelly mass to turn back around and left on went to home it was not fit enough for a family to stay there I don't even want to give this place a 1 star

 by Janis on Pontins

I have been on the phone for 2 hours trying to get through they just thank me for holding this is the 3 time this week and at the end of it my minutes run out and I don’t get through to anyone it is absolutely horrendous ive also tried to email but no one ever gets back to me I’ve booked a sun holiday but got no confirmation from Pontins until this morning I got a reminder balance tried to pay it online, then tried to get through on the phone , then took the email to 2 shops pay point but it wouldn’t work so cannot pay the balance help ?????????

Hopefully, We helped you to get some genuine Contact numbers for Pontins UK Customer Service.

More Ways to Contact Pontins

Pontins Customer Service
Pontins Phone Number
All Pontins contacts
Pontins Help Desk
Pontins on Social Media