Email support by TUI customer service email @ serviceuk@tui.co.uk.
Average reply time: (12 hours)
Why do customers write email to TUI
- Update account details
- Complaint
- Payments
- Online Booking
- Changing your Holiday
- TUI Cruises
Contact TUI Email Service – serviceuk@tui.co.uk
Send an email to customer support at serviceuk@tui.co.uk. Compose an email that includes all of the important information, such as an online booking, and your contact information. Explain the issue in as much detail as possible and wait for a response from TUI customer service.
As an alternative, you can email TUI at one of the support email address given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, order details, date of birth, phone details etc.
Customer Service: serviceuk@tui.co.uk
Wedding or renewal of vows holidays: weddings@thomson.co.uk
Holidayline: 24×7@thomson.co.uk
Baggage Claims: thomson@airlinecrm.com
TUI Customer Email Support
| Email address | serviceuk@tui.co.uk |
| Mailing Department | TUI Customer Service |
| Customer service hours | Mon to Fri: 8:00 am – 8:00 pm, Sat: 9:00 am – 6:00 pm and Sun 10:00 am – 05:00 pm. |
| Is Call-back available | No |
| Normal response time | 12 Hours |
| Alternate methods | phone, web, social media |
| Quality of help | 86% |
| Best phone number | 020 3451 2688 |
Contacting TUI – by Email or otherwise
Even though serviceuk@tui.co.uk is TUI ’s best email, you will find 6 complete ways of getting in contact with them. Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for TUI . If you feel this information is wrong or know of other ways to get https://www.tui.co.uk/, please let us know so we can discuss with other consumers.
TUI Head Office Contact Number
Corporate Head office address of TUI Limited.
Wigmore House, Wigmore Pl, Wigmore Ln, Luton LU2 9TN
For any general inquiries, please contact TUI head office number : 020 3451 2688
TUI Customer Reviews
Submit your review | |
I would give - 1 if it would let me .digusting service
Our holiday cancelled for Marella Cruise leaving 16th May 2020
Over £3,000 paid in April and still no refund.
Not able to contact either by phone or email leaving us worried and frustrated
Absolutely disgusting customer care service and gives no assurance for anyone wishing to travel with them in the future.
Email received recently adding insult to injury promoting future travel packages!
Dear Customer Service Manager,
I was very disappointed by the lack of alternatives that Tui has provided for customers like me, who booked their holidays prior to March 2020, to holiday during September 2020. Both my wife and I will be over 70 in September 2020 and must be careful about how exposed we become to the Covid virus.
You could provide no assurance that the flight conditions would respect appropriate social distancing, you provided no opportunity to change the dates of my holiday leaving me no alternative other than to cancel my holiday.
Other holiday providers and flight providers have offered us alternative dates for travel leading to no loss of deposit.
I feel that Tui are profiteering in this situation which will not be forgotten when the conditions change.
I have been a regular Tui customer until now - is there anything you wish to say in response to my observations, please?
Yours sincerely
Martin J Lewis
More Ways to Contact TUI
TUI Phone Number
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